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johnnymk · 10-23-2008, 05:42 PM

My sister has Verizon FIOS for TV, internet and phone. She lost her internet today. She called tech support. They go through different checks. She does something with the jacks. The guy says that it's the router.

She won't get a replacement modem till next week and she is furious. They told her a tech guy can come out for $90 per hour. Obviously, she won't pay that kind of money, especially since she is on a trial service with Verizon for about another month.

Would she be able to disconnect and relocate the TV or phone so that she can get internet temporarily? I am doubting this, because I bet the connector is totally different for each device.

10-23-2008, 05:42 PM	#1
johnnymk Chief of Naval Operations Join Date: May 2000 Location: LEVITTOWN< PA> USA Posts: 13,621	Verizon FIOS My sister has Verizon FIOS for TV, internet and phone. She lost her internet today. She called tech support. They go through different checks. She does something with the jacks. The guy says that it's the router. She won't get a replacement modem till next week and she is furious. They told her a tech guy can come out for $90 per hour. Obviously, she won't pay that kind of money, especially since she is on a trial service with Verizon for about another month. Would she be able to disconnect and relocate the TV or phone so that she can get internet temporarily? I am doubting this, because I bet the connector is totally different for each device.