They absolutely will not cancel my account, they just keep billing me. The promotion was for 6 months, its been like 8 and they keep demanding their 100.00 promotional check back. Did I miss something in the fine print?? I mean come one.
Here is email below-
Dear Valued Customer,
Thank you for choosing Essential.com as the solution to your communications needs.
Your account was cencelled on 9/08, you were not billed for services this month. We have not yet received the refund of the $100 promotional check yet.
Please email us back if you are in need of further assistance.
Thank you,
Your Customer Care Representative
Essential.com
Your Energy and Communications Marketplace!
http://www.essential.com/help
I signed up in January or February, cause thats when PAex had the promo, i remember cause it dropped to like 50 after a while. Ya know what else is funny. There phone number does not work, you get put on permanent hold. No music, no ads, I mean HOLD-ya, silence-
I threatened BBB and Media, and what not-
waiting on response from them-
ill repost when i hear
skyjuice