GotApex? Forums - View Single Post - I think essential.com scammed me! - Anybody else get that 100.00 promo a while back?

sjshaw · 10-12-2000, 12:00 AM

You are not alone, my friend. The EXACT same thing happened to me.

First, they did not give me a $25 credit they promised. Then, they charged me a higher-than-advertised rate for long distance. They said that was stated in the ad. I say it was misleading at best, and I'm a lawyer, so I know about misleading.

Then, they kept billing me for months after I cancelled. For 53 cents! Repeated emails and phone calls are useless, because the person you speak to cannot help you. When you call back to complain that your problem is not solved, you have to start all over with another person, and the cycle repeats itself over and over and over....

They are, hands-down, the worst internet company I have EVER had the misfortune of dealing with. Should they go out of business, I will gleefully dance on their e-grave.

Can you tell I'm a little upset with these people?

10-12-2000, 12:00 AM	#3
sjshaw Ensign Join Date: Sep 2000 Posts: 26	Essential.com is nothing but a scam You are not alone, my friend. The EXACT same thing happened to me. First, they did not give me a $25 credit they promised. Then, they charged me a higher-than-advertised rate for long distance. They said that was stated in the ad. I say it was misleading at best, and I'm a lawyer, so I know about misleading. Then, they kept billing me for months after I cancelled. For 53 cents! Repeated emails and phone calls are useless, because the person you speak to cannot help you. When you call back to complain that your problem is not solved, you have to start all over with another person, and the cycle repeats itself over and over and over.... They are, hands-down, the worst internet company I have EVER had the misfortune of dealing with. Should they go out of business, I will gleefully dance on their e-grave. Can you tell I'm a little upset with these people?