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Same Problem.
I never even received any of their services after I signed up, so I was double billed for phone and electricty.
I cancelled, and I kept getting billed.
I moved and changed phone numbers, I keep getting billed for electricity and phone(even though the number is disconected- it still makes long distance calls?) at the old place.
Its been 8 months now, and they still keep billing me.
I work about 1 mile away from their corporate headquarters.
If I get another bill, I am driving down there and not leaving until I get it resolved. Nothing annoys me more than receiving that email about a bill.
Last time I called, they said they would give me the number of their suprevisors for me to call. Instead, they gave me a number for a company called essentials. Different company.
Essential is full of *******s.
I have a list of people I have talked to who "gauranteed" me that everything would be fixed. When I mention my phone call with that person, the CS rep I talk to says their is no one there by that name...
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