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I'll vouch for bestbuy.com sucking serious ass. I ordered THEY LIVE (rock on for those that remember this cult classic). Thier website says it will ship in 2-3 days - I figure no big deal, since the B&M store doesn't have it anyway. Two weeks later - no DVD. I call and the jackass on the other end says it has shipped. The next day(yesterday) I get an email saying its backordered.....? So I call them and get someone who has a clue - she confirms that it is backordered - I immediately cancel the order, so I can go to WalMart and pick it up, somehow they seem to have 10,000 copies of it.
They can also burn in hell over charging sales tax on their online orders. The CSR I spoke with claims its because they have B&M stores in the state that I live in, but I think its a load of crap - the stuff doesn't ship from those stores, let alone a warehouse anywhere near me..........
Its a nice way to skirt the internet tax moratorium.
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