Citibank/citifi palm promotion ?s

[jasonbw]

I signed up for the palm promotion at citifi just before the expiration date. by then, they had stopped accepting new accounts at citifi, but said they would still honor the promotion if you opened a new account at citiBANK, the standard brick-and-mortar facility.

So, fast-forward about a month. tonight in fact. my account has been open for just over a month. The info said not to expect it for about two months after account opening. I had some business to take care of with the bank, i figured i would find out the status of my palm.

After being bounced around a few times (no-one seemed to know anything about it), i finally got someone who told me....

that because of citifi being shut down, because the palms were coming from a third-party source, and because of what may just be bad luck, I MIGHT NOT GET THE DAMN THING.

I was told if it doesn't show up in the next two weeks, there is a chance that i will not get it whatsoever.

Mind you, this is the entire reason i opened the account.

I'll post again when next i find out stuff about it, but i was interested if anyone else had experience with this yet.

Jason

[jasonbw]

Seems that citibank knows when to listen to a squeaky wheel. After talking to 2 people who told me that i was not going to get my palm, i finally got to the complaint department. The reason that i was given was that my account was not FUNDED before the due date (which the guy who happily took my account information + a further guy who took more information told me that I would still be eligible, regardless), even though my account was active before said date.

Finally, a helpful woman there told me that i was still eligble, although i should not expect to recieve my palm for 90 days after the funding date, also dependent on my continued contractual obligation to make at least one transaction per month with the account.

So we shall see what happens.

I realize that alot of people have taken advantage of this promotion. I also realize that someone in the company did the math, and figured out that they would make money off this deal in the long run (a 25% return on a six-month investment is pushing it, but some bean counter found some way to make it work) so i dont have a lot of sympathy. Besides, i was more than willing to keep up my side of the bargin.

J