View Full Version : Should I buy the cell phone from Amazon/AT&T?
12-02-2000, 02:21 PM
Last night my wife told me she wants a cell phone. I'm tempted to go with the deal at Amazon (using AT&T).
Is $30/month a decent price for service?
Thanks for the input.
12-02-2000, 04:48 PM
This is definitely a good deal. I just bought me the Nokia 8260 today and it came out to be $55 for the phone, not including the $105 in rebates. AT&T provides great service, so you are not wasting your money.
12-02-2000, 05:20 PM
I had ATT in LA last year...i HATED IT!!!
I just couldnt wait for my 1 year contract to be over so I could go with Pac Bell instead...
12-02-2000, 08:22 PM
Bires, I'd check and make should that your wife's intended usage area is well-covered in terms of a cellular signal. The deal is an excellent one, but I've heard everything from Talk2raffi situation to the exact opposite. I'm not sure how well checking the coverage maps at AT&T can help you with deciding or not, but do check them out. The best way would really be to find someone in your area with an AT&T service plan and see how they like it. A word of warning - make sure you get her a service plan that is more than enough. I'm not from AT&T, I don't want a bigger paycheck, I'm just saying that extra minutes after you run out cost a significant amount of money, so beware.
12-02-2000, 08:53 PM
Finding the right carrier is critical,
but it is 100% depending on your usage, your travel,
We have about 100 Consultants around the US,
the IT dept tried to standardize on AT&T.
We find that AT&T is good for east,
west coast people has more bad reception.
I have used Pacbell, AT&T, and Sprint.
For me, I travel the west, so SPrint is better.
Even within the same usage pattern, depending
on where you go, where you work, each one
has diff coverage.
So get the free phone, no contract, then
try it out.
12-03-2000, 12:50 AM
I have AT+T service and an 8260- got it a couple of months ago before this deal. I still wound up only paying $40 for the phone because of a screwup on AT+T's part. I can say that while I am not bowled over by the service, it's pretty good and their customer service is very good. While you might be able to do a little better, you can definetly do a whole lot worse. I would say go for it.
By the way, I am on the east coast. I have heard not so great things about their west coast service.
12-03-2000, 01:22 AM
I have an Ericsson R280LX WAP Internet ready phone with AT&T service and I have had no problems at all. I am mostly on the East Coast and their coverage has been very good. I know they used to be bad, but they have been adding many more towers to increase coverage. Even while I was roaming in LA and Las Vegas I was still getting a very strong signal.
12-03-2000, 01:29 AM
I just got the Nokia 8260 with AT&T service and love it. I am in LA area and the signal is really clear, my friends think i am calling them from a normal phone line.... I got the phone for around the same price from a local cell phone place. All of CA is considered local minutes
12-03-2000, 01:38 AM
I have a Motorola Startac 7797 with AT&T Service. The service is very reliable, but I've had several problems with billing. Also, AT&T is one of the few carriers that include text messaging in the plan. Verizon is also a very reliable service.
Go for it!
12-03-2000, 02:12 AM
I live in southern Oregon. The whole I-5 corridor in Oregon is (on the service coverage map) the same color as my home city. How does that work? What would our (my wife and I) home area be? Do I pay long distance charges when I'm out of my home city but still in the "home area" even though that home area is 400 miles away?
12-03-2000, 05:02 PM
I live in CA in the bay area, and ever since AT&T took over Cellone, the service has been plain terrible. Calls would get dropped all the time and there is no customer service! If you like to wait on hold for 2 hours just to get your hands on a customer service, be my guest. Since then, I've joined Sprint PCS, and they are great! Not only do I get full service everywhere I've went, including LA, Vegas, Reno, Canada, etc...There are no roaming and no long distance fee!
AT&T has known coverage problems in West LA.
That is the root of most LA ATT complaints, as far as I can tell.
If you live between santa monica and beverly hills, watch out. Very likely your apartment will be in a "hole" in coverage.
They say they're fixing this with a new tower, but who knows.
12-04-2000, 02:23 AM
I used to work for the wireless phone industry, and of all the phone companies, AT & T has the worst service, you'll get the most dropped calls with them. Soon, they will have to redo their whole digital system because their technology is too old. I would recommend that you don't get AT&T and look into Verizon or even Sprint.
12-04-2000, 01:13 PM
AT&T does not support first incoming minute free like any other carriers. This would eat you at least 150 minutes/month.
Correct me if I'm wrong.
My 2 cents.
12-05-2000, 10:28 AM
Actually they DO support 1st minute free, but that depends on the plan. The plan that I've been on for the past 2 years has allowed me free 1st minute received. The plans that everyone seems to love(with 500-1000 minutes free do not offer it, though).
12-05-2000, 01:33 PM
Once you get the phone, you have to sign up for service... how do you do that? Can you sign up through Amazon.com and use the $150 GC for signing up your local home phone with MCI?
12-05-2000, 02:33 PM
I saw that deal (actually on sundial.com) and figured, "Hey, I'll just call and cancel my contract with AT&T and bitch so they waive the early termination fee. Then I'll order from sundial." I didn't have much to do really. They had me speak to someone in "Customer Loyalty" who, after all was said and done, sent me the phone for free, and I could still send in the rebates ($30 Nokia, $75 AT&T). Not bad, free phone + $105 in the bank to boot. Now, 'loyalty' I found out really means "you've spent a lot with us" according to AT&T. Seeing that I've had the phone for 1 1/2 years, and also pay for my mom's phone, they considered me 'loyal'. Great deal, really. :) Hope this helps some of you out there. Take care.
12-05-2000, 03:16 PM
i have a nokia 8290 and i've been with pac bell for about two months, and all i have to say so far is that i absolutely hate them. they've screwed up my account so bad, i'm contemplating on breaking the 1 year contract, eat the fee, and switch back to sprint pcs, who i used to be with for about 5 years. the only reason i switched from sprint pcs to pacbell was because i liked the 8290 phone (which i got for free...heh, connections baby!) and that they offered the familytalk and free mobile-to-mobile features. well, when i got my first phone bill, i found out that they forgot to apply the free mobile-to-mobile to my account and that they have been charging me for every mobile-to-mobile call. i called customer service, only to have the person verify that my account was screwed, and told me that someone would call me back within 2 days so that we can go over my entire bill (over 200 calls) and fix the charges. i wanted to get the free mobile-to-mobile feature so i can call my gf in san diego for free (i'm in los angeles), but since a lot of our calls are unclear or get dropped, and plus we don't get reception within our houses, and plus the fact that so far we haven't been getting free mobile-to-mobile, everything is basically kinda messed up.
i also called in to customer service a few times to ask about the voice tag feature on my phone. the person who i spoke with has never heard of that feature because it "wasn't in their computer." when i asked if she can transfer me to someone else who might know about it, she became defensive, started giving me attitude, and told me that no one else would be able to help me since that feature doesn't exist! and so after 20 minutes, which is counted toward my minutes since i used my phone using 611, i hung up and called back in hoping i would get someone else who would be able to help me. the next lady i spoke to was polite, but i swear she must have short term memory or something since throughout our conversation she asked my name 3 different times. she never heard of the voice tag feature either, and offered to transfer me directly to nokia. so she did, and after waiting another 20 min on my phone, my call was dropped for some reason, even though i had three full bars of reception on my phone. needless to say, i was quite frustrated at the lack of customer service that i received. you would think that someone at pacbell would at least know the products they are selling.
anyways, sorry for the long post. i came looking for deals, but when i saw this thread, i just had to vent! =P good luck in searching for a good carrier. i liked sprint pcs alot when i was with them, so i would recommend them.
12-05-2000, 09:48 PM
service totally depends on where you are..some places its great some it sucks...
as far as AT&T's local area, they have some of the LARGEST local areas of any carrier...their local area for CA is just about the WHOLE STATE! The bay area and LA plans differ b/c AT&T bought out other wireless providers and they dont offer the "standard" AT&T coverage...
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