View Full Version : outlook express error code
02-13-2007, 01:25 PM
i have a client using outlook express and gets this error code: 0x800CCC6D "the message could not be sent because it's size exceeds the server limit."
i searched google and couldn't find anything that helps.
anyone here can help?
02-13-2007, 03:58 PM
Well, not to be the one to point out the obvious, but I'm guessing that it means that an attachment on their e-mail exceeds the size limit set on the server.
I.e, if there is a 10MB attachment limit set on the server & they attach an 11MB file, they'll get that error when the try to send it.
02-13-2007, 06:38 PM
after talking with the client, it became apparent that she didn't set her SMTP server to her ISP's SMTP server as we told her. DOH. *sigh* those clients.
thanks, though, jeff. :)
02-13-2007, 06:51 PM
Hmm, doesn't sound too different than a similar problem we saw here at G|A?
Maybe TS could help you with this.
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