Devhux
09-27-2007, 09:20 PM
After a year of call-center work, I ended up coming to the realization that it just wasn't where I was meant to be (too stressful).
I was unemployed for 3 months, and during that time became fairly depressed as I didn't want a retail position, yet didn't have the papers for a technical (IT-related) position that I really wanted.
Just when all hope seemed lost, I received an e-mail from a contracting agency who knew a big phone company here looking for data-entry reps. It was slightly less than what I was making at the call centers I worked at, but I desperately needed a job, and was willing to give it a shot. After a few interviews, I was hired.
That was two months ago, and I have to say that this is the first job I can truthfully say I enjoy doing. While at first it was just basic data entry (adding names/accounts into a database), I'm now being trained on actual order processing -- a task which is much more complex than it sounds. Basically, if I do something wrong, it means a customer's phone won't work.
I'm finally at a job where I actually have confidence in what I'm doing. Furthermore, it's not a boring job because each order is different, and it can involve a lot of problem-solving skills when something goes wrong.
I was unemployed for 3 months, and during that time became fairly depressed as I didn't want a retail position, yet didn't have the papers for a technical (IT-related) position that I really wanted.
Just when all hope seemed lost, I received an e-mail from a contracting agency who knew a big phone company here looking for data-entry reps. It was slightly less than what I was making at the call centers I worked at, but I desperately needed a job, and was willing to give it a shot. After a few interviews, I was hired.
That was two months ago, and I have to say that this is the first job I can truthfully say I enjoy doing. While at first it was just basic data entry (adding names/accounts into a database), I'm now being trained on actual order processing -- a task which is much more complex than it sounds. Basically, if I do something wrong, it means a customer's phone won't work.
I'm finally at a job where I actually have confidence in what I'm doing. Furthermore, it's not a boring job because each order is different, and it can involve a lot of problem-solving skills when something goes wrong.