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View Full Version : MS admits Halo 3 'disc unreadable' errors



johnnymk
10-08-2007, 04:05 AM
http://www.reghardware.co.uk/2007/10/08/microsoft_halo3_disc_error/

Microsoft has refused to reveal the cause behind a fresh wave of disc problems affecting Halo 3. The company told Register Hardware that it's aware of a problem which stops the game from loading correctly, but refused to give any further explanation.

Exact descriptions of the disc error differ between gamers, but all of the them who've encountered the issue report being presented with a message that says the disc is unreadable and can't be loaded.

This error message appears with some Halo 3 discs

For example, one reader told us that when trying to start a campaign or solo game, an error message appears on the screen saying the game can't be started. It then advises him to press button A on the control pad. However, a second error message states more specifically that game content can't be loaded and a progress bar hops continuously between one and 29 per cent.

A Microsoft representative said the software giant is "aware of reports that some people have received a 'disc unreadable' error while playing Halo 3 and other titles". However, it refused to give any further information or disclose which additional titles were affected by the problem.

In it's response to Register Hardware, Microsoft advised gamers affected by the error message to visit a Microsoft support website page. Unfortunately, the page only admits that disc unreadable errors may be the result of a dirty or damaged disc; a disc from one region being used in a player from a different region; or simply to "non-disc issues".

However, when we spoke to Microsoft's technical helpline about the problem, a representative told us it had received many similar calls from gamers. We were told Microsoft would be making an announcement regarding the problem in the coming weeks.

One gamer has already posted a video onto YouTube that takes viewers through the problems being encountered. The video shows a message that "this disc is unreadable", despite the game being brand new and replaced several times previously because of the same problem.

Enraged and disappointed gamers have also begun taking their frustrations out on an online forum belonging to Halo 3 developer Bungie.

Nija
10-08-2007, 06:57 AM
Good job on QA there MS. :rolleyes:

Chgoman
10-08-2007, 08:03 AM
Would you expect anything less from Microsoft?

ray
10-08-2007, 08:12 AM
Meh, mine works fine.

They have sold, what, over a million units already? Every product released has defects and with over 1 million units sold it should be expected someone has problems.

Say what you want about Microsoft, but this happens to EVERY company. It's the same thing with the cracked screens on ipod nanos that Apple had to repair. Yeah, nice QA Apple...

Nija
10-09-2007, 05:24 AM
Meh, mine works fine.

They have sold, what, over a million units already? Every product released has defects and with over 1 million units sold it should be expected someone has problems.

Say what you want about Microsoft, but this happens to EVERY company. It's the same thing with the cracked screens on ipod nanos that Apple had to repair. Yeah, nice QA Apple...
I don't ever remember this happening to the Playstation.

(Ugh, that should not be taken as a fanboi comment)

Chgoman
10-09-2007, 04:08 PM
It happens to all companies, it just happens to Microsoft products a lot more. They tend to do about 70% of the QA that most companies do and then release products to the public that still have significant bugs. The public then becomes 'free' QA for them as they log complaint calls and issue fixes when complaints reach a certain level for each problem.

Nija
10-10-2007, 12:16 AM
That doesn't usually work out so well when dealing with console systems.

Chgoman
10-10-2007, 09:53 AM
This is very true. I think part of it is that they are so used to doing it with computer programs, its just an unconscious part of their system now.