pd123
10-29-2008, 06:34 PM
I had a power failure, when I turned the computer back on, the fan is loud. When I turn it on, I see something new, says something like "Could not load driver software" I went into Device Manager and there is a yellow explanation point showing under "System Devices" the explanation point is at, "intel management engine interface" It also says, "This device cannot start. (Code 10)"
I tried deleting it and rebooting, still have the explanation point, I turned off the computer and went into "System Setup" and reset the system startup. Gateway said I could burn out the motherboard with the fan running like this, is that true? Any suggestions what to do before I pack it up and ship it back?
It's a Gateway running Vista, Quad core Q6600 2.4ghz and still under warranty,but I need to send it in at my expense and worse,be without it for about 3 weeks.
I tried deleting it and rebooting, still have the explanation point, I turned off the computer and went into "System Setup" and reset the system startup. Gateway said I could burn out the motherboard with the fan running like this, is that true? Any suggestions what to do before I pack it up and ship it back?
It's a Gateway running Vista, Quad core Q6600 2.4ghz and still under warranty,but I need to send it in at my expense and worse,be without it for about 3 weeks.