DEAD! Free 6 pieces of wings from Buffalo Wild Wings

[yoshi413]

No purchase necessary. Just bring in this coupon to the nearest Buffalo Wild Wings and enjoy the wings! (http://www.buffalowildwings.com/brackets/brackets.pdf)

[nate el bueno]

woot!

[MrGreg]

Ha! Try using it on a Tuesday and see if you get as frustrated as I did.

-warning- long rambling story to follow:

About 2 years ago a BWW opened roughly 1/4 mile from my house. I like me some spicy wings, and they had a promotion where the first 100 customers on opening day get "free wings for a year." So I got there early and was #84 in line. Had to wait a couple hours, and in the end got a coupon book with 52 coupons for "6 free wings". Each coupon was good for a specific week of the year. That was the only restriction on the coupons, along with "1 per customer" and "cannot be used in conjunction with other offers." I certainly didn't expect free unlimited wings for a year, and I was pretty happy with the results.

So over the next few weeks I used several of the coupons, each time ordering additional wings and a drink and/or side. Probably spending an additional ~$10 per visit. The wings were pretty good, and spicy enough. The rest of the food was pretty boring, but whatever. I was satisfied.

Until I tried to use a coupon on a Tuesday. Apparently Tuesdays are $.50 wing day, and I was informed by my server that I couldn't use these coupons on Tuesdays because they "cannot be used in conjunction with other offers." I assumed, since the entire restaurant was new, the server was just mistaken and asked to speak with a manager. The manager had the same story (paraphrasing here):

Manager: You can't use those coupons with another offer.
MrGreg: I don't want to use them with another offer, I just want the 6 free wings.
Manager: But it's $.50 wing Tuesday, and that's the other offer.
MrGreg: I'm not going to order any $.50 wings, just the free 6 and a soda and some fries.
Manager: Can't do it. Wings are $.50 today.
MrGreg: I don't want to use this coupon in conjunction of your $.50 wing offer, I want to use it instead of that offer.
Manager: Nope.
MrGreg: So I can't ever use these coupons on any Tuesday?
Manager: Nope.
MrGreg: It doesn't say that on the coupon anywhere.
Manager: I'm sorry you don't understand that you can't use this coupon in conjunction with other offers.
[this is where I got angry]
MrGreg: I'm sorry you don't understand what the phrase "in conjunction with" means. You're really willing to lose $10 times 52 weeks in sales because of $3 worth of wings?
Manager: Yes.
MrGreg: Good luck with that business model.

I set the entire coupon book on the table and left. Haven't gone back since, and have convinced several more people to never go there again.

I could totally understand if the coupons had said "Not valid on Tuesdays", or if he said "any wings you order beyond the first 6 are normal price, not $.50" (i.e. in conjunction with). I probably should have complained to corporate, but I didn't.

So anybody who gets this coupon, please try it on a Tuesday and let me know how that works out for you.

[yoshi413]

lol good to know.... don't use this coupon on tuesdays!

[inspectrex]

Thanks, and great story Mr. Greg.

That's what happens when you slap a 'manager' tag on someone who has no clue about business or actually MANAGING anything.

[zziggy]

Probably, the Manager is an idiot, That I do believe, Probably went to college to become a manager of a fast food joint :rolleyes:

[Viss]

Coupon is dead. They wont accept them any more.

Funny how they will dump 10 million on advertizing to TRY and get people in the door, where a coupon they post on a website is nearly free, and people will come in by themselves and probably order a few 900% markup beers and a meal or two as well.

Yeah, real good business plan they have. No wonder they are closing all over the area where I live and only survive in the "run out for lunch" areas and "No other place for happy hour after work" strip malls.

A Chilis, Applebees, or TGI Fridays opens within a mile and the BWW place will close.

[otherguyyy]

Dead in Riverside