View Full Version : Outlook Express problems
10-02-2009, 12:39 PM
I am getting pop up Windows error when I try to open Outlook Express: Outlook Express could not be started. the application was unable to open Outlook Express message store. Your computer maybe out of memory. Contact Microsoft support for assistance.(0x800C0131,5) After I hit ok for that one, another comes up saying:
Outlook Express could not be started because MSOE.DLL could not be intialized. Outlook Express may not be installed correctly.
Any thoughts would be apprecaited. I would like to recover without losing the email. So far my searches haven't done me much good, but for whatever reason I am terrible with searches.
10-02-2009, 01:30 PM
which OS, and which version of msoutlookexpress?
10-02-2009, 01:37 PM
from the first message, it sounds like it couldn't find the message store, meaning where all your downloaded messages are, meaning, your emails may already be lost...
shows how you can figure out WHERE it is...
if you're running XP, mines is at:
C:\Documents and Settings\myusername\Local Settings\Application Data\Identities\
then there's one folder with a really long number/letter combo with dashes.in there ins microsoft, then outlook express
and that's where my data is.
hopefulyl, there's only one really long number/letter/combo with dashes folder, and you'll be able to easily find your data files. just copy that in another folder, then try reinstalling outlook express from your windows cd & make sure it loads up. hopefully, it'll preserve your data files, and you won't need to do anything, but if everything's missing, then put those files back into the message store folder (as specified form that mskb article), and hopefully that does it. if then, it breaks again, your message files got corrupted, and your SOL.
hope that helps.
10-02-2009, 01:51 PM
Sorry, was still in the way to pissed off mode when I posted. I should have waited and I would have remembered info. Win XP Pro and Outlook Express 6. I found the folders on the drive, but couldn't do anything with them. I rebooted for a third time and for some reason it worked. I was going to do a system restore. I'm going to run a system backup, and download Acronis to make an image. Thanks for the help, I think it might the hard drive going. So my next questions will involve migrating this drive to another.
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