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View Full Version : Getting Screwed by Network Soulutions need help!


cruelpupet
03-26-2001, 08:32 PM
Well I registered a domain name with Network Soulutions, for the basic service on 3/21. I've now decided that I'd prefer not to have the domain linked directly to my schools server, and I just want to have a redirect page (A service which they offer!). Now their giving me some bullshit about how they cant add that service, and that I had to order that when I first bought the name. Any ideas? I don't want to register a new name, and I'd rather this not be a costly process.
OC
03-26-2001, 08:44 PM
A little clarity please. Is Network Solutions hosting your web site? (It doesn't sound like it but I want to be sure). If they are not they have no right to object to a redirect, which can be a very simple web page with no action required on the part of the web host.

-o
TheLoneGunman
03-26-2001, 08:45 PM
here is the solution (there may be others).

Simply find a HOSTING company that offers redirection and MOVE your name there. A few I know charge about $45-50 a year for this, but then you get dynamic redirection and also custom redirection of emails (i.e. some names can go to one address and some to another)
cruelpupet
03-26-2001, 08:50 PM
Thats the thing, they don't consider it as NSI-manged Web Address, because I didn't select that in the signup process. I ordered the 'Domain Name Only (Web Address)' with free under construction page, for $35. Not the '1-Page Starter Web Site' with free 1-page Web site or Web forwarding, and free hosting for $40.


It's a $5 difference!
only way I can think of doing it is calling up my CC and having them dispute the charges. Hopefully they will release the Domain and I can sign up with another service.
cruelpupet
03-26-2001, 08:52 PM
TLG...I am a poor college student. I just paid 35 for the site name, and NS offers redirection for a $5 difference (if I can get them to charge me for it). I'd rather pay as little as possible
cruelpupet
03-26-2001, 11:08 PM
Well I have just enlisted the help of http://www.forum3000.org

and I recieved this advice...but its gonna cost me (unfortunately Cory was the first to respond)

http://www.forum3000.org/matrix/forum_std_answers?cookie=solutions&lm=985676058

I hope this thread doesnt get locked or moderated

[Edited by cruelpupet on 03-27-2001 at 01:07 AM]