View Full Version : CellPhoneShop Warning
08-15-2001, 05:32 PM
I purchased about $50 in cell phone parts from CellPhoneShop in mid June. Previous CellPhoneShop postings had suggested that the company's products are low quality. I have the company products and the company's products are definitely low quality. I have twice requested a refund. I have not heard from the company since.
I just spoke with Detective Ed McGehee, San Gabriel Police Department, California, (626) 308-2838, where this "company" is located. Detective McGehee informed me that the company is really an apartment complex and the suite number is an apartment, where a woman and her college aged son reside. The residents did not answer when Detective McGehee visited. Mr. McGehee determined that a business, evident of CellPhoneShop's website and of the apartment manager's complaint to Mr. McGehee of the numerous packages that the manager has signed for, is illegally operating in a residenial area.
If you have made a purchase from this company and your item(s) is low quality, please contact your credit card company and contact Detective McGehee.
If you are planning to make a purchase from this company, PLEASE BEWARE!
08-15-2001, 08:45 PM
wait, so after I contact my credit card company and the detective, what's gonna happen? Do I have to return the products I bought? Will I even get my money back? As far as satisfaction goes, I'm pretty fine with them, sure they're crappy and cheap, but they do what they're supposed to do.
08-15-2001, 08:57 PM
I agree with sho.gun, I bought $30 worth of stuff and got it in a timely manner. What kind of quality are you looking for in a couple chargers, a few belt clips and some rubber buttons. I was pleased and was planning on odering more.
08-15-2001, 09:10 PM
in a way it's kind of scary when you think about the fact that they have our credit card info though...
08-15-2001, 09:15 PM
A lot of people run businesses out of their homes illegally. If you are satisfied and no weird charges have appeared on your statements, I would tend to think you are safe. If you see something strange, I would contact the detective.
08-15-2001, 11:39 PM
We have made a purchase through cellphoneshop and it arrived quite quickly especially if you consider that the package came from overseas. The quality was fine and we had no complaints except for I do not recommend the "waterproof" style faceplate as it's just not practical and makes the buttons hard to push.
So far, I have nothing bad to say about them. We just made our 2nd purchase today.
08-16-2001, 06:21 AM
Ok, here is my thing. I bought a few things from them, a battery, a case, an incar charger and a handsfree device. The battery died after about a week of use and with what I felt was proper charging and maintenance, and the in car charger never worked, and the clip on the case broke the very day I got it. So I send them an email and about a week later (this was in June) they said to ship the products back and they would refund me. But, since i had thrown out the packaging so quickly I never did it (shame on me) and now its been two months. I had heard of a lot of people on this board who wrote to them and they refunded without sending the products back and, because I'm lazy (no energy to go to the post office and deal with the hassle - yea, I know, my own fault) and because I threw out the packaging (stupid) I never got my refund.
But, my point here is, they probably do sell junk, and it probably is done out of an apt. but they did seem to back up their results. Then again, I cant PROVE they would have refunded me. Just prove that they were willing to had I held up my end of the bargain.
08-16-2001, 08:40 AM
I ordered a vibrating Lithium Ion battery from them just before the initial warning posts when up, which made me nervous. However, I did get the battery rather quickly (along with some poor quality "freebies"). I gave the battery a full 24 hour charge and stated using it with good results. That was over a month ago.
The battery is still going strong, except that I no longer have it. My wife saw it on my cellphone and asked if she could try it. She did, and now she's got it and is happy. I'm thinking of ordering a 'replacement' for myself.
I guess some of it is good and some isn't --- just what you order.
08-16-2001, 10:20 AM
I ordered a desktop charger and vibrating li-ion battery from there and I have no complaints!
I also got a not so good hands-free, but the battery and the charger are what are important to me
08-18-2001, 02:02 PM
I order a battery charger from them and they sent the charger with out any power supply. I went to try to find a power supply for the charger and no one could figure out what kind of power supply the charger needed. When I finally found one, it cost more than the charger itself. It was cheaper for me to go out and buy a new charger then deal with the one I got from them. I ate the cost and would never buy from them again. There stuff is $hit.
08-18-2001, 05:42 PM
The reason your charger didn't have a power supply is b/c your supposed to use the one that came with your cell phone. It plugs right in to the back.
08-21-2001, 01:43 AM
I can confirm that CellPhoneShop is in an apartment complex. I drove by it once b/c it is close to my neighborhood and I wanted to buy some things directly. I was surprised to find out that it was in an apartment complex (looks more like a condo complex), BUT I just figured they were a home-based business. I've heard both good and bad things about them in this forum. If you think they are a large company with many workers and departments, they are not. If you think they are a little company that carries cheap inexpensive things, they are closer to that. I'd say take it for what it's worth and decide for yourself.
As far as it being illegal, I don't know. I don't know if they have a business permit/reseller's license or not. Usually cities don't allow businesses in residential zoned areas due to traffic and parking issues (i.e. residents not wanting cars coming and going all the time). This complex is gated and the business is internet based. But it's completely up to the city. I would hope these people had enough common sense to get a business permit/reseller's license/ficticious name statement before they started the business.
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