View Full Version : Free ISP question re: Freewwweb
06-09-2000, 10:26 AM
From what I've heard, Freewwweb is the best free provider. I registered and set up the dialup networking exactly like it said in the instructions. BUT when I try to connect, I get the check your username/password error and it disconnects. At first I just thought it took a while for registration to go through, but it's been well over a week and it still won't work. I even tried setting up another account and got the same error.
Has anyone ever come across this or know if I'm doing something wrong? Also, does anyone know of any other free ISP's that don't require you to run their software? Thanks
06-09-2000, 10:36 AM
Do you have a rockwell chipset in your modem? If yes then you will not be able to connect, That is the bigest problem I have seen with freewwweb. Hope this helps. If not let me know, I work with DecisionOne, and We do freewwweb support here.
06-09-2000, 10:50 AM
Thanks for the reply. No, actually my modem does not have a Rockwell chipset. Are users typically able to connect to Freewwweb immediately after registering? It just seems like I'm not in their system. Did you have to do anything special during registration if you were planning on using DUN to connect as opposed to their browser? I tried contacting their CS over a week ago and I have yet to get a response.
[This message has been edited by vivarey (edited 06-09-2000).]
06-09-2000, 11:05 AM
Make sure you use your full email adress as your user name. Example: [email protected]
06-09-2000, 11:12 AM
First check the TCP/IP settings:
My Computer/Dial-Up Networking
left click Freewwweb conection and select properties
click TCP/IP settings
make sure Specify Name Server Address is checked
Primary DNS 216 70 64 1
Secondary 216 70 64 2
The others should stiy as zeros.
If this doesn't help, try:
For technical support, the status of your account, questions about freewwwebTM email [email protected]
, or phone 1-918-610-2790. The lines are usually open, so don't wait on hold for more than a minute: instead, hang up, wait ten minutes and call right back.
06-09-2000, 11:16 AM
thanks tim. i did do that too. i followed the instructions they gave perfectly. i take it you didn't have any problems?
do you think 11 characters is too long for a password? i didn't get any errors when registering with it, but if it is too long, it might explain my problem.
06-09-2000, 11:23 AM
since their CS didn't ever reply to my email, i'm thinking about calling. i am hesitant about making a long distance call since most of the time they aren't much help anyway.
06-09-2000, 12:11 PM
I would call. They may need to reset your name and password. If you want to use my e-mail I can go check on it for you.
06-09-2000, 01:25 PM
I've had no problems with Freewwweb and I've signed up plenty of people for it. Lately, it seems that they leave a cookie behind or something to prevent you from registering more than once from your pc. Just use a different browser (IE, Netscape, Opera and so on). However, I believe there is a limit to how many hours you could use on their system.
When I log in, I only use my username and not the whole email address. Have you tried that instead?
For an alternative, go to www.freei.net. (http://www.freei.net.) All you have to do is register with them and you may have to download their software the first time. After that, just write down which tel number you used and set up DUN to bypass their dialer and ads. Works great. Sometimes, I'll use Freei for online gaming over my regular pay ISP. Its that good...if you could get in. Good luck!
06-09-2000, 04:14 PM
I've had freewwweb for a bit now... I have occaisional problems with it not recognizing my user name/password. I called when it first starting happening and they said they were having some problems. Once in a while, maybe once every other week, when I try to log on it wont reach my mail server for some reason. I'm not too happy with it but I cant stand an ads bar nor do I like Juno....
06-09-2000, 05:02 PM
Why don't you try Worldspy? No ads but you do need to use their dialer. I'm sure there is a workaround but I didn't feel a need for it. I've been using Worldspy, Freei, Freewwweb (and the other ad banner free isps like Bluelight, FreeAV, Freeworld, Simpsons, Nettaxi and Juno) for quite a while now. Anytime I run into probs with freei, one of the other ones always come through in a pinch. Sometimes, I wonder why I keep my pay ISP. =)
06-09-2000, 05:13 PM
I've been using Freewwweb.com service as a backup on my PC and as a primary connection on my girl's PC under Linux. Haven't had any problems, yet.
06-09-2000, 06:14 PM
I don't trust worldspy, it seems to make a intranet connection before it lets you get on the net.
Powered by vBulletin® Version 4.1.12 Copyright © 2013 vBulletin Solutions, Inc. All rights reserved.