Got this today...:
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Over the last six weeks, we have been negotiating with
a card service provider to issue credits through your
credit card. Our old provider could not handle the volume.
We are not happy with the weekly delays so we are issuing
credits through a consumer payment service called Ultimall.
Each survey is getting processed by its closing date.
This will cause you to receive one credit at a time even
though you may be due two. Again, the volume does restrict
us, so please be patient. We have thousands of credits to
issue and hope to be caught up by the end of the month.
Ultimall will offer to pay you through their service that
offers a direct deposit to your bank or a printed check
mailed to you. You will be receiving an email with further
information from
[email protected]
Thank You.
rhinoPoint Customer Service
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