PDA

View Full Version : Scanner trouble



irrelevant1
02-16-2002, 02:27 PM
I recently installed Windows XP on my computer, and when I try to install my scanner it says it is unable to find the equipment. I have unistalled, reinstalled, updated and all and still nothing. I own a HP Scanjet 5300c. Please help if you can.:bandit:

Hiro
02-16-2002, 04:03 PM
Stupid question : But is the software your installing compatible with WinXP?

Try downloading a newer version from HP (http://www.hp.com/)

ThanatoGratus
02-16-2002, 04:12 PM
Originally posted by Corsec
Stupid question : But is the software your installing compatible with WinXP?

Try downloading a newer version from HP (http://www.hp.com/)

the driver it says you need (http://www.hp.com/cgi-bin/cposupport/swindex.pl?p=hpscanjet519276&l=en&c=MicrosoftWindowsXP)
Click on the link.......... see if that helps? ;)

irrelevant1
02-16-2002, 04:36 PM
Yeah, the software is Xp comp. but the driver I downloaded from Hp's site isn't working. i constantly get fatal error and it erases the unzipped files :shrug:



:cheers: