Nomad II From EMUsic Just Shipped!

[gear02]

grrrrrrrrrrrrrrr....

[Justin42]

Me too! Me too!! yaaay!

(sorry this is just a totally lame post but I'm REALLY excited!)

According to the tracking info, it'll be here Friday! http://www.gotapex.com/ubb/smile.gif http://www.gotapex.com/ubb/smile.gif right in time for my 5 day weekend! http://www.gotapex.com/ubb/smile.gif

[This message has been edited by Justin42 (edited 06-28-2000).]

[raimin]

Me too!!!!

I need the memory card

[muffdivr]

mine just shipped also!!! whoo hoo!!!

[kame]

I MISSED OUT ON THE DEAL!!!! WOOOHOOO!!



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Sim
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[G_Sup]

Mine shipped as well....wooohoooo!!!

[Chilly1004]

Awww...yeah baby...just got my confirmation also. Scheduled ship date...6/30/00. Just in time for the weekend trip! http://www.gotapex.com/ubb/biggrin.gif

[CiViC]

Mine too http://www.gotapex.com/ubb/biggrin.gif

But it's gonna take SIX BUSINESS DAYS to come in...aaargh, that sucks.

P.S. - is there an easy way to calculate transit time on UPS's site, or do i always have to do a yahoo search for that city and find a hotel and get the zip code so I can use it on UPS's transit time page? It seems dumb that you NEED the zip code, none of these places ever give me the zip code. P.S. - mine came from portland, oregon, zip code 97218.

[This message has been edited by CiViC (edited 06-28-2000).]

[dgpl]

Have to wait until Monday for mine, but it's coming none the less!!!! THANKS GOT APEX FOR THE HEADS-UP ON THIS ONE!!!!!!!

[Groo]

Just got an email confirmation:

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>
Dear Groo,

Thank you for ordering from EMusic.com! With your order, you qualified for the following free, promotional gift:

Nomad II Player

Your Nomad II Player has been shipped. To trace your package while in transit, please log in to the UPS website at www.ups.com (http://www.ups.com) and click on "Track". Enter your tracking number shown below and press the track
button. Your package's' shipment information will then be displayed.

Tracking # xxxxxxxxxxxxxxxxxxxx

Please note: If you qualified for more than one promotional item, they will be shipped in two separate packages.

Thank you for shopping at EMusic.com!<HR></BLOCKQUOTE>

Woohoo!

[AJ]

now everyone can quit whining about it...probably will take 2 months to ship knowing them... http://www.gotapex.com/ubb/smile.gif

[Groo]

Just checked UPS Tracking - looks like I'll get it by Friday. Sweet.

[shotime1]

WOOOHOOOO MINE SHIPPED TOO!!!!!!!!!!!

[Supox]

WOOHOO...mine shipped too!!!

ugh..it won't be here until next Thursday! http://www.gotapex.com/ubb/mad.gif http://www.gotapex.com/ubb/mad.gif

[This message has been edited by Supox (edited 06-28-2000).]

[Bandits-TM]

Yes! Mine is shipped too.

Can't wait for it. :-)

[Mohap]

Mine hasn't shipped yet. Does anyone know what week # we're in now? Actually, I was one of the last ones to order. I barely made it to qualify. When I clicked refresh right after I ordered the offer was gone but I did get an email stating that I did qualify. BTW, does the shipping address that you enter have to match the one that goes with your CC?

[DaNewbie]

drat! missed out on that deal http://www.gotapex.com/ubb/frown.gif

[wiseguy]

Yeah, just got my confirmation e-mail and
tracking number...said it would not arrive until 5 July...yuk! Oh well, what do I expect for $50? Guess I should get around to actually downloading all those crappy songs sometime...

[BADFlSH]

Never got my confirmation but mine is here already, http://www.gotapex.com/ubb/smile.gif came in today.

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&lt;*{{{{&lt;( ßÅÐfϧH )&gt;}}}}*&gt;

[loup]

still waiting for me confirmation.... man i hope i get it soon...

[revil]

mine is scheduled to be here today. it's one o'clock now, and it said ups picked it up at about three o'clock. that kinda confused me until i realized they posted it on eastern time. i think they should post it in zulu time.

[techhi]

Got my email today 6-28-00


UPS says July 6 will arrive

I ordered 2 Let's see what happens

[Flyingzkz]

I got the email too.
The UPS track information tell me it's only 100 miles away now, but it's scheduled arrive on July 7th.

[wein]

I haven't got confirmation e-mail & tracking number so I e-mail them.
Here is what I received.

Hi,

I don't yet have a tracking number.Don't worry though, you are
confirmed for delivery in the next couple of weeks.
This will be available within the next week or so!

Thanks.


EMusic.com Service
Fran

[intrepid342]

I decided not to take advantage of this deal because I'm am 100% stupid. I'm closing this thread now (like I can http://www.gotapex.com/ubb/smile.gif )

THREAD CLOSED!

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Originally posted by coleslaw:
either this is a music-DVD or the songs are really really short!! how could you possible get 104 songs on a cd?? i'm baffled...
-------------------------
Ummmm, I think the songs are in this new format called MP3 that just came out like yesterday. Got Sr Member?

[resented]

Just got my Confirmation, delivery expected tomorrow! WOOT!

[mjrogan]

My Nomad is shipping too. It is scheduled to be here by the 6th, too bad it won't be here in time for the long weekend, but at least Emusic appears to still be semi-solvent!

[thermo99]

great... i didnt get my email yet....
i got a comformation email a while ago saying that i had gotten in on the deal before it closed, so i'm still optomistic, but I WANT IT NOW!

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Bit-Bucket.net, real news, for real tech freaks (http://www.bit-bucket.net)

[ImInGod]

Glad to know I'm not the only one who hasn't gotten a shipping email yet...

still waiting in atlanta...

[chrissy]

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Mine too
But it's gonna take SIX BUSINESS DAYS to come in...aaargh, that sucks.

P.S. - is there an easy way to calculate transit time on UPS's site, or do i always have to do a yahoo search for that city and find a hotel and get the zip code so I can use it on UPS's transit time page? It seems dumb that you NEED the zip code, none of these places ever give me the zip code. P.S. - mine came from portland, oregon, zip code 97218.

[This message has been edited by CiViC (edited 06-28-2000).]

<HR></BLOCKQUOTE>

Yeah there is a way http://www.gotapex.com/ubb/smile.gif
Since I work for UPS http://www.gotapex.com/ubb/wink.gif hehe
Call the 800 pickups number and have the operator track the package. ask her for the time in transit. She will beable to do it with the info incoded in the tracking number.

Now to sit back and wait for my email!!!!

[coleslaw]

wow intrepid, so nice to see that you have that lovely quote in your signature. so tell me again, what is this mp3 thing you are talking about... i still don't understand...

[Justin42]

Well, turns out my player really hasn't shipped... Here are the last couple emails I've been sending back and forth to Emusic. (they're in reverse chronologic order-- latest is first) Doesn't explain why I suddenly had tracking numbers:

Hi,
and I apologize that the last email is so confusing.

There will be a delay in the receiving of your player, although
the player has been shipped to the distributor from Creative.
There is a two step process in shipment and I can't inform you
exactly what date you'll be getting your player.

Thanks and I hope this clarifies the situation.

EMusic.com Service
Fran


-----Original Message-----


From: [me]
Sent: Thursday, Jun 29 2000 11:58 AM
To: [email protected]
Subject: RE: Re: Your recent emusic order

Ok, now I am more confused. Paragraph 1 says the player
hasn't even been
sent to you guys to ship to me.

Paragraph 2 says that the player was shipped to the fulfiller
on June 20th
to be sent to me.

Neither explains why I was told it had shipped to me when in
fact it
hadn't. They completely contradict; one says my player hasn't
been
allocated and the other says it should have been shipped.

Help!

Justin

At 11:49 AM 6/29/00, you wrote:

>We are very sorry, but your Nomad II player has not yet shipped.
> We recently learned of an unforeseen manufacturing delay at
>Creative Labs and will be emailing you in the near future to
>inform you as to when we expect your Nomad II player to ship.
> We sincerely apologize for the delay and any inconvenience
this
>may cause.
>
>Thank you for your patience!
>The player was sent to the distributor June 20th and this is
>why the status is Manifest Delivery.
>Thanks for being patient with this.
>
>EMusic.com Service
>Fran
>

[Justin42]

Anyone else have their Nomad II in some weird limbo? When I go to tracking information, it just says "Manifest received" with no actual package information.... my dad (who also ordered a Nomad II) has full tracking info and it's halfway to his house...

Should I be worried yet? (I have had such bad luck with UPS lately... misdirected packages, mega-late deliveries, now my Nomad II is sitting on a curb somewhere in Portland and never got picked up. http://www.gotapex.com/ubb/wink.gif )

[tomtnt]

Nomad II in Limbo:

my package has the same tracking status as yours. I called UPS customer service and they tell me that the only thing they have is the manifesto which is the computer-tracking info and no PHYSICAL scan! They said that the package as most likely NOT PICKED UP! I was so damn pissed, so I emailed customer service at EMUSIC - who don't actually handle the delivery of the NOMAD - to inform them, hopefully the will contact the distributor.

DAMN!!! UPS tracking originally said scheduled for delivery YESTERDAY.. now it said rescheduled for today! YEAH RIGHT...

[NullUnit2000]

Has anyone whose contacted eMusic's customer support NOT gotten a reply from someone named Fran?

If it is just one lady handling all CS requests, I must say, I am impressed. My question was replied to quickly and accuratly.

So let me just say, GO FRAN!

[Dreamcast]

Mine came today, but I wasn't home to sign for it. Maybe tomorrow.

[chrissy]

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>
Nomad II in Limbo:
my package has the same tracking status as yours. I called UPS customer service and they tell me that the only thing they have is the manifesto which is the computer-tracking info and no PHYSICAL scan! They said that the package as most likely NOT PICKED UP! I was so damn pissed, so I emailed customer service at EMUSIC - who don't actually handle the delivery of the NOMAD - to inform them, hopefully the will contact the distributor.

DAMN!!! UPS tracking originally said scheduled for delivery YESTERDAY.. now it said rescheduled for today! YEAH RIGHT...

<HR></BLOCKQUOTE>
I am now scared to say I work for UPS....

hehe

When it comes to the computer generated tracking numbers -- which are the most popular these days-- they can be in the UPS system with out being physically picked up. When they are done processing the packages for the day, the shipper runs an "end of day". This sends the billing and tracking numbers to UPS via modem or whatever.

When the driver picks the packages up from that site, he is to scan a barcode summary report. This is to be the first physical pacakage scan. Things happen and the report isn't scanned for various reasons. So the packages end up not getting scanned till they get to the hub and sorted. If the shipper has 'special arrangements' for certain shipments, they might not get scanned for 24 hrs depending on how they are being sorted at the hub.

There is so many variables on this between the shipper and the scan locations that it is hard to say at times what happened.

I will tell you this though... when tracking a package today, I noticed a lot of delays on shipments all over the states.

Also Web based tracking is one of the last things that is updated when it comes to info. Customer service is the best way to get up to date info.

I hope this helps.

[Justin42]

Hey, what do you know-- my Nomad suddenly showed up in my local UPS office according to the tracking! This is too weird-- first I'm told by Emusic that it hasn't even gotten to the distributor (maybe) and it won't be out for a few days, then Fran randomly emails me saying that it'll be here tomorrow according to the tracking info, then about 3 hours later, it just shows up online! (with NO other status-- it goes from "Manifest" to arrived at the station)

Should get it tomorrow.. back to woo! http://www.gotapex.com/ubb/smile.gif

[Mohap]

My guess is Fran doesn't know what the hell is going on so she's covering for the company by placing blame on distributors, etc. FRAN IS USELESS.

[hrichards]

Does anyone know where they are shipping the Nomads from? Is it West coast or East coast? Thanks.

[shotime1]

It seems to be from Oregon

[shotime1]

received mine today!!!

[Nanotech9]

Just got my tracking number / email from emusic today... checked the number on the UPS site and it's already been scanned in oklahoma city... should be here monday if they aren't off for July 4th. http://www.gotapex.com/ubb/smile.gif

Package origin was also Oregon.

now I just have to decide which to get rid of... the Nomad, or my trusty Sharp MD702 Minidisc player... can't help remembering it was a lot cheaper swapping minidiscs on my 1400mi motorcycle ride to CO. last month than it would have been to swap flashcards. what do ya'll think?

[This message has been edited by Nanotech9 (edited 06-30-2000).]

[shotime1]

keep em both http://www.gotapex.com/ubb/smile.gif

oh yeah, and UPS does NOT deliver on the 4th of July.

[DaNewbie]

darn, missed out on that deal also http://www.gotapex.com/ubb/frown.gif

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The newbie was here.

[CuriousG]

Mine is in town but it was just in the next state. Does UPS do Saturday delivery as a normal day? Guess I can wait til Monday

[MaggieOK]

I just got the following email from them....

"Dear EMusic Customer,

Recently, you qualified to receive a Creative Labs NOMAD II portable
MP3 player from EMusic.com. We were informed this past week that due to
unforeseen manufacturing delays at Creative Labs, a portion of our
shipment of NOMAD II's has been delayed. As a result, your NOMAD II will
be shipping to you later than we had originally expected. We expect to
receive our shipment from Creative Labs the first several weeks of July
and will ship your NOMAD II to you immediately upon arrival at our
warehouse. To keep you informed of the progress, we will send you an
email -- including a UPS tracking number -- confirming that the product
is on it's way.

Providing outstanding service to our customers is our highest priority
and we sincerely apologize for this delay. As a special thanks for your
patience, we have issued you a $10 credit towards the purchase of more
MP3s at EMusic.com. To redeem the credit, simply go to EMusic.com, make
your purchase and check out as normal. Upon checking out, your $10
credit will be applied to your purchase.

Sincerely,
The EMusic Team"

This sucks! What do they mean the first several weeks in July? How many weeks are in July, 10?
Maggie

[NePii]

Crap!, I got no confirmation or anything....arghhh http://www.gotapex.com/ubb/frown.gif

[franco46]

I got the same bummer email as MaggieOK. I sure hope that they come thru (during the first several weeks of July, that is).

Franco

[Hoser]

My Nomad II arrived today a little after 3:00 PM. According to the tracking information that I had, it was scheduled for the 3rd of July. I also received the headphones from the earlier deal that was on Emusic. The Nomad II box has a sticker on it that says "Promotional use only, not for resale, do not accept returns". I wonder what kind of deal Emusic got from Creative Labs. In the next few weeks I'll be on the lookout for a good deal on 64MB Smartmedia. I already have two 32MB, two 8 MB and one 4MB. The smaller ones were for a digital camera, I don't think they would be of much use for the Nomad II.

[Hoser]

Also I did order early on the first day that this deal came out. I hope they fill the other orders as fast. Several people from work are anxiously awaiting their Nomad IIs.

[brandonmw]

Argggh! I got the bad news e-mail too. What am I going to do with a $10 credit? It was hard enough trying to spend the $50 on what they had there. And they're expecting to receive their shipment from Creative the "first several weeks of July"? How many weeks are there in July at EMusic?

[Mohap]

EMUSIC BLOWS GOAT NUTS. THEY NEVER KEEP THEIR PROMISES. They don't know JACK SH*T about doing business online. They're company is going belly up pretty soon after I get the friggin Nomad!! This happened to me w/ the speakers. I hope they rot in hell. I want my Nomad II dammit!

It will ship in the 1st few weeks of JULY?!!! There are only 4 weeks in a friggin month! My guess is emusic is a one man show (Fran). GOTO HELL.out.

[wein]

Just got confirmation mail.
Mine shipped and will arrive on July 5.

[TanItAll]

Got the same message as Maggie... sigh...

[spigidygak]

Freaking A!!! I don't know who's slowing the delivery, e-music or ups. I tracked the thing and it was originally supposed to come today (friday). But it got delayed 'till july 3. The thing is stuck in San Fernando. Oh well guess I just got to be a little more patient.

[techhi]

This is my second Nomad
1st one shipped already

Your Nomad II Player

Dear EMusic Customer,

Recently, you qualified to receive a Creative Labs NOMAD II portable
MP3 player from EMusic.com. We were informed this past week that due
to
unforeseen manufacturing delays at Creative Labs, a portion of our
shipment of NOMAD II's has been delayed. As a result, your NOMAD II
will
be shipping to you later than we had originally expected. We expect to
receive our shipment from Creative Labs the first several weeks of July
and will ship your NOMAD II to you immediately upon arrival at our
warehouse. To keep you informed of the progress, we will send you an
email -- including a UPS tracking number -- confirming that the product
is on it's way.

Providing outstanding service to our customers is our highest priority
and we sincerely apologize for this delay. As a special thanks for your
patience, we have issued you a $10 credit towards the purchase of more
MP3s at EMusic.com. To redeem the credit, simply go to EMusic.com, make
your purchase and check out as normal. Upon checking out, your $10
credit will be applied to your purchase.

Sincerely,
The EMusic Team

[zeester]

Got my confirmation today, going to be shipped on the 5th. I ordered mine the morning Apex posted this deal, around 11am if I remember correctly.

When I ordered the headphones there was a huge delay too, but they eventually came. Guys, just try to be patient, remember, Emusic is sending this "bonus" stuff out UPS of NO EXTRA CHARGE! If they do that then they are a pretty good service to me.

At least we CAN track our orders!

[hunge]

I get the same email too. But it doesn't matter to me since I am away from US... Won't get it until late August anyway... But does anyone see the NOMAD2 MG yet? It is freaking cool! First, it just looks better. Second, built-in 64MB with expansion slot that allow up to 96MB (end up 180MB). This damn NOMAD2 has no built-in memory, and only have 1 slot allowing 64MB. I will try to ebayize it. What kind of reserve price should I put on this?

[milksheikh]

Jesus Christ! Reading some of these posts is really starting to depress me.

(1) A company runs a promotion where for $50 they give you $50 worth of merchandise (so what if you didn't want it), and a FREE $180 product. (This is, of course, a few months after this company gave free headphones and speakers to countless people).

(2) While the deal specifically stated a 4-6 week timeframe for shipment of the FREE product, some people started whining about how it had been 20 days and they had heard nothing. They went as far as ranting to the company's customer service.

(3) The company ran into unexpected delays in receiving the product from their supplier. They write a nice note apologizing for this, and offer $10 in merchandise as compensation (OK, no one actually wants said merchandise, but still...). I read that message and thought "Wow, what great customer service -- what a great company!".

(4) Then I read posts like this one. Ruined my day...

<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by Mohap:
EMUSIC BLOWS GOAT NUTS. THEY NEVER KEEP THEIR PROMISES. They don't know JACK SH*T about doing business online. They're company is going belly up pretty soon after I get the friggin Nomad!! This happened to me w/ the speakers. I hope they rot in hell. I want my Nomad II dammit!

It will ship in the 1st few weeks of JULY?!!! There are only 4 weeks in a friggin month! My guess is emusic is a one man show (Fran). GOTO HELL.out.<HR></BLOCKQUOTE>

[loup]

yeah baby...got my confirmation... and ups says it's already in the city.... july 3 monday baby....can't wait..

[Justin42]

Milksheikh- amen!! Sheesh, people, at least they're in contact with you. They could be like so many places and either completely ignore their customers or just pretend it never happened. but they're fessing up, shipping out what they can, and giving you a $10 credit. What do you want them to do? Give you $200 to go to a store and buy a new one?

Yes, I got mine, and yes, I was a bit pissed at the way they handled mine (but it turns out it was UPS' fault). But it amazes me how some people on this board are crucifying a company that is handling an overwhelming amount of orders better than about 99% of the rest of the deals that get out of control are handled.

Bottom line: they ARE shipping Nomads. This isn't a scam. They are still within their 6 week time frame to get them to you in the first place. If you don't get em in a couple weeks, then start bitching to Fran. http://www.gotapex.com/ubb/wink.gif But until then, go find some new artists or something with your credit. You never know, you may find something halfway interesting...

[zeester]

You go Justin and mikesheikh!

[brandonmw]

I'm not mad at EMusic. I think they've handled this whole thing very well. I'm just anxious to get my Nomad and I thought their e-mail promising delivery in the first few weeks of July was a little bit funny. I'm also jealous of all you guys who've had yours shipped already.

[This message has been edited by brandonmw (edited 07-02-2000).]

[muffdivr]

i agree with the rest of you. emusic is pretty cool. they are well within the time frame they gave us. just sit back and relax and you'll get yours. mine came in last week before i even got the email confirming my tracking #.

[trae]

i've never seen so many ingrates in here since anandtech... harsh words stating they will go out of business and attacks at csr's.... currently its been 5 weeks or so. still have one more week since it was promised 4-6 weeks. They even sent an apology email stating they will send it as fast as they can as well as gave us a 10 dollar gc yet people are still crying like their 13...oh wait, im sure they probably are 13.