View Full Version : UPS stands for Unbelievably-inefficient, Poor, Slow
04-29-2002, 09:03 PM
thats why you should get to know your UPS guy
I have a lot of stuff shipped to me, so he knows what neighbors he can leave stuff with that i trust
chosen, your experience with fedex seems to differ greatly from mine. your ups situation seems familiar tho...with both carriers.
04-29-2002, 09:20 PM
That is all.
I don't like FedEx much, UPS all the way. But I know my UPS guy pretty well. I'm like the package depot for my entire condo complex. He always comes to me if someone isn't home and drops it off cause I order stuff all the time. I've always had problems with FedEx. One time I ordered $2,000 worth of computer equipment which had to be signed by me. They delivered it to my neighbor without making her sign. I had no idea where my package was for 3 days after calling them up several times, they had no idea either. Only when I went to just ask my neighbor to see if she even saw the FedEx guy did she say.....Oh ya....I have 395482304823 boxes for you.
04-29-2002, 11:34 PM
My worst experience would certainly have to be with FedEx. I ordered a digital camera.. With something that costs almost $1k, I'd sure as hell hope I'd be able to receive and sign for it. Instead, he drops it off at my front door. My house is on a fairly busy block with a fair amount of foot traffic too. This wouldn't piss me off as much if it wasn't an as expensive package. Worst of all, he forges my signature so it seems that I signed for it.
Well, anyways.. heres a lil joke I remember:
UPS and Fedex are planning a merger. Guess what their gonna name the new company?
your right, i should stick to my day job.
04-29-2002, 11:48 PM
ship stuff to the office :shrug:
then you got to play before you even get home :D
04-30-2002, 12:35 AM
can i get a hand count for people who like fedex and people who like UPS? i need to RMA a monitor and the company prefers UPS but my roommate hates UPS and told me to go for FedEx. help me out here. thanks.
04-30-2002, 12:37 AM
personaly I have't had a problem with either one....
04-30-2002, 12:42 AM
i know that ups story inside out.
when I started my job, I 'tried' to be the diligent worker and got home aroudn 7-7:30. they'd say, the driver has to come by another day.
I've also tried calling with my tracking number - before it was delivered (right after I saw on the webpage that it arrived at my local ups hub). They said no, they can't do it with just the tracking number - HAS to be info notice number...
eh...I could go on..
but now that I've moved to a new neighborhood - really safe, I just tell them to leave it at my door - I trust my neighbors.
04-30-2002, 02:41 AM
Don't get me wrong, Hawaii is a beautiful place to live. However, I know I'll never take fast, economical shipping for granted again! There is no such thing as next day shipping to Hawaii, as far as packages go, anyhow. Even with great service from a company like NewEgg, the packages sit here for a minimum of 24 hours before getting delivered. And of course, there is no such thing as UPS Ground or other cheap delivery method.
Nothing is quite as frustrating as finding a good internet price on something only to have shipping eat up all your savings and more... I was looking for some Logitech Z-560's the other day and the place I found had them for $115. However, the shipping (3 day service mind you...) was a mind boggling $125!!!! Oh well, only 3 more years here...
04-30-2002, 10:07 AM
chosen, i feel your pain.
your story is like the story of my life. must wait until the first delivery attempt before having the package held (explain THAT to me!).
then, must call BEFORE 7pm, or else the package will go out the next day. then, must pick up the package within five business days.
oh, but guess what? our counter doesn't open till 9 am. then it's closed from 11am to 1pm. then it closes again at 6pm. what if i have to work from 8 am to 5 pm and then drive an hour or more, depending on traffic. then what do i do? take a vacation day to pick up a package?
the worst thing was while i was traveling for work. i wasn't home to get the infonotices, so unless i sat and tracked the packages every day and called them, then they'd just keep attempting to deliver, then after the 3rd attempt, hold it for 5 days. which was fine if i got in thursday night. but if i didn't get in till night, then i couldn't pick it up. and of course the 5 day window would expire before the next friday :angry: yeah, had some problems there.
fed ex has been even worse for me -- just really incompetent, not understanding what it means to "hold" a package for pickup, etc. plus, the fed ex center is like an hour from my house, where as UPS is literally around the corner.
UPS isn't my favorite shipping company. I've found Fedex to be better as is the US Postal Service which is surprising for the bashing they get.
04-30-2002, 01:00 PM
Originally posted by sbp
as is the US Postal Service which is surprising for the bashing they get.
you know, i always used to bash the post office too (you know, government inefficency, workers shooting up the place, etc). but really, i have had better luck with them than with any other shipping company, as far as packages go. it's pretty surprising, actually, but they tend to be fast, courteous, and a lot more efficient and delivering and holding packages for you.
05-01-2002, 10:29 AM
Originally posted by chosenfool
and a sidenote: as much as it seems like it, the USPS is NOT part of the government at all. They have a poster (almost adamantly) saying that when they were raising their stamp prices last year.
actually, i did know that the USPS wasn't part of the government....they've just continued to suffer from the bad rap of once being part of the government.
however, i was inspired to do a little research and discovered that the post office was reorganized from the Post Office Department (a cabinet-level department of the executive branch) into the US Postal Service in 1970. in 1983, the "public service subsidy" that the USPS received from the federal government was terminated. so really, for the last 30+ years, the post office has been separate from the federal government, and for the last 20, it has been operating without any public funding.
however, rates are still governed by the gov't, much like utility rates are controlled on a state-by-state basis.
(all of the above information came from the USPS history page (http://www.usps.gov/history/his1.htm))
05-01-2002, 02:49 PM
So, I finally met my ups man (working from home today....long story)
and, I got my office max chair :)
anyways, I know something was coming in on friday, and so, I asked him if he would be able to leave it...
he gave me like 5 blank info-notices saying if I know something's coming, just leave a note and sign it and he'll leave it :)
yay....cool UPS man :)
05-01-2002, 08:40 PM
Once I called UPS and told them I wanted to pick up the package, they said I could come on over that it was ready. Now the UPS closest to me is like 15 miles away. SO I drive over there and they didn't have the package. I called the customer relations and just started bitching my way to the top. Finally I got to someone who offered me a 50$ gift certificate for my wasted time to the store of my choice. I got 50 bucks at Barnes and Nobel and bought one of my textbooks for school. I wsa totally suprised and now I always have UPS ship to my work which is always open (no I don't work at 7/11)
05-02-2002, 12:54 AM
Well for some reason our UPS guy is scared to come up to our door. I'll be upstairs and the dog will start going beserk so I go to the window and I see the UPS truck in the driveway. There has been no bell rung, nothing, so I run downstairs, shove the dog out of the way, and get outside just in time to see the driver slide the package to the door from 20 feet away.
Fast forward two days later, my dog is going nuts again and I see that the UPS truck is once again in the driveway. I run downstairs to find the UPS driver actually cowing away from the door. He tells me that I had to sign for this one but appparently he was afraid to go to the door and ring the bell. I go out and get the package and asked why he hadnt rung the bell and he muttered something about "that's a big dog there." He then asked my last name and jumped into the truck and ran off.
I just dont get it! Does he actually think that the dog will burst through the door and kill him or something? I mean come on now, its not a screen door or some cheap stuff, its a hardword door.
I just really dont get it...this is the smaller of our two dogs he's complaining about a Royal Standard Poodle. I dont think he would be happy to deliver to my other house where the Bull Mastiff is.
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