HP 4000tn LaserJet with Jet Direct

[kain9i6]

ok.. my old lawyer had his network set up when he moved to his new building, but the guy who set it up was a moron.. Isn't running a server, everything is networked through a few hubs, etc.. I mean it works, but it's not what I would have done..

Anyways, he also took their nice, pretty new HP 4000tn with a jet direct print server card and connected it via printer cable to one of the computers, in turn requiring that computer to constantly be on for them to print.. This would have worked fine, except the Heatsink for VIA processor fell off and my friend said he turned it on and heard a "POP!" and it started to smell like friedness.. So the mobo is gone.. no problem.. I can just get a new one, and hopefully the CPU didn't fry either..

Well, I discovered the Jet Direct card and wanted to try to use that instead.. I set the printer's settings to match the way the network is set up.. gave it an ip address of 192.168.10.10 and subnet mask of 255.255.255.0 everything is in line with the way everything is set up.. I can ping the ip address and get replies, but when I try to set up the printer, it says there is no printer.. what am I doing wrong?? I don't NEED a server running Web Jetadmin do I?? I mean for the time being, I just plugged it into another computer and shared it, but why leave computers on when they don't need to be..

Any help would be appreciated..

Thanks.

[mcs328]

Originally posted by kain9i6
ok.. my old lawyer had his network set up when he moved to his new building, but the guy who set it up was a moron.. Isn't running a server, everything is networked through a few hubs, etc.. I mean it works, but it's not what I would have done..

Anyways, he also took their nice, pretty new HP 4000tn with a jet direct print server card and connected it via printer cable to one of the computers, in turn requiring that computer to constantly be on for them to print.. This would have worked fine, except the Heatsink for VIA processor fell off and my friend said he turned it on and heard a "POP!" and it started to smell like friedness.. So the mobo is gone.. no problem.. I can just get a new one, and hopefully the CPU didn't fry either..

Well, I discovered the Jet Direct card and wanted to try to use that instead.. I set the printer's settings to match the way the network is set up.. gave it an ip address of 192.168.10.10 and subnet mask of 255.255.255.0 everything is in line with the way everything is set up.. I can ping the ip address and get replies, but when I try to set up the printer, it says there is no printer.. what am I doing wrong?? I don't NEED a server running Web Jetadmin do I?? I mean for the time being, I just plugged it into another computer and shared it, but why leave computers on when they don't need to be..

Any help would be appreciated..

Thanks.

Don't printers need their own unique static ip address? Is the ip for the printer or the copied over from another computer? I think you need the Jet Direct software. It's been a while since I dealt with HP Jet direct.

Also he probably doesn't want anyone to share the printer. Is it his office?

[kain9i6]

The printer is the only one in the whole office, and it is sitting in a common area for every to get to.

I went into the TCP/IP settings of the printer (jet direct card) and gave it a static IP address (192.168.10.10) and no other machine (there are only 4 in the office) have that same IP..

I'm trying to do everything I remembered when I was a LAN admin a few years ago.. but we are missing a few things in this scenario, i.e. an actual server, instead of 4 computers hooked up by a hub and just workgrouped together.. and the jet direct software (which requires xp, nt or 2000.. none of which they have on any of the computers..

I was under the impression I could just set the printer up to work from the Jet Direct card, give it an ip address, and have the other computers point to it by having the printer settings point to \\192.168.10.10 heh.. guess I was wrong..

anyone have anymore suggestions I would be extremely thankful..

thanks again.

[smurphy]

You have to assign a static IP address and subnet that matches the network to the print server. The computers will need a server port to connect to (i.e. \\servername\portname) unless they are Windows NT/2K/XP in which case you can setup a new Local TCP/IP port which is the IP address you assigned and then use the name of the printer server you assigned.

Cheers,
Scott Murphy

[eSDee]

Use this application:

HP Network Printer Wizard (http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNum=J4187AA&prodName=hp+install+network+printer+wizard&locale=en_US&taskId=135&prodTypeId=13037&prodSeriesId=27908). From there you can let it search for the printer using the mac address, tcp/ip, or ipx. It works great. Just one thing, are the computers that are trying to print in it in the same subnet? Are they all 192.168.10.*?

Good luck.

[ramazank2]

I went through the same problem with a HP 46000DN 3 months back. It was a pain but I got it to work eventually. But I was on a university network. It had to be set up through a standard tcp/ip port through one computer. And had to be on the same subnet as the other computers. I could see it working if you used a router to asign IPs, but I am no Network Admin.

Hey esdeeloco Kevin Flinn told me to say hi to you

[eSDee]

Originally posted by ramazank2
Hey esdeeloco Kevin Flinn told me to say hi to you

I'm not sure if I know a Kevin Flinn. I know a Kevina Flynn, a tall brunette who went to UCSD. She was about the ugliest girl I ever saw, with those big ol' man calves. But she could play the hell outta some volleyball ;)

[Jeffbx]

Even though the printer is available on the network, you still need to connect to it through windows. The easiest way, as you mentioned, is to just connect to \\printerIP - however this will not work because there is nothing SHARING the printer. In order to do it this way, you would still need a server that shares the printer.

It sounds like what you want to do is connect each PC directly to the printer without using a server. To do this, you need to set up the printer on each PC as a local printer, using the IP address as the local port.

Go thru the add printer wizard in Windows - hopefully they're using W2K or XP. Choose to add a local printer (NOT networked printer). Under port, you'll have to create a new local standard TCP/IP port. Once you choose this option it'll fire up a wizard & walk you thru the rest.

If anyone is using an older OS (95 or NT) you can still do this, but you'll need to drag out the OS CD to add an IP printer port.

Good luck!

[Jcranmer]

Originally posted by kain9i6
The printer is the only one in the whole office, and it is sitting in a common area for every to get to.

I went into the TCP/IP settings of the printer (jet direct card) and gave it a static IP address (192.168.10.10) and no other machine (there are only 4 in the office) have that same IP..

I'm trying to do everything I remembered when I was a LAN admin a few years ago.. but we are missing a few things in this scenario, i.e. an actual server, instead of 4 computers hooked up by a hub and just workgrouped together.. and the jet direct software (which requires xp, nt or 2000.. none of which they have on any of the computers..

I was under the impression I could just set the printer up to work from the Jet Direct card, give it an ip address, and have the other computers point to it by having the printer settings point to \\192.168.10.10 heh.. guess I was wrong..

anyone have anymore suggestions I would be extremely thankful..

thanks again.


What OS are you trying to connect to it with? You need to select LOCAL PRINTER (not network printer) and you have to create a TCP/IP printer port to connect to it. Newer Windows OSes (w2k and XP) have the option for TCP/IP ports built in. Older ones (Win 9x) will require the HP software to be installed first so that you can create the port. (Not sure about NT 4.0 but I think the same applies)

Again as far as the computer is concerned this is a LOCAL printer, not a NETWORK printer.

We have many of these type printers in my office and not a week goes by where I don't have to show one of the helpdesk techs here this very thing, since it goes against all logic to set it up as a local printer. :)

[caribiner23]

What everyone said.

I have a DeskJet 1600c with a JetDirect card; I assigned it a static IP address, and it can be found easily by 2000 and XP; no additional software is necessary.

If you are running an earlier OS, you need to load HP's JetAdmin software. The challenge is that HP has stopped supporting the software and I can't seem to find it on their web site. I don't know if this link (http://h20015.www2.hp.com/en/document.jhtml;jsessionid=RFBZ2Y45QUMETQEXGRMEPLQ?reg=nam&cc=us&docName=bpj06765&lc=en) will work but give it a try; it claims to have workarounds.

If you still can't get it working, drop me a note and I will get the software to you; I've got it sitting around the house somewhere.

[kain9i6]

Thank you everyone for all of your help so far. I haven't been back to the office to try anything because of the holidays, but I'll most likely be there tomorrow and I'll check everything out.

Just to answer some questions, I have everything running on the same Subnet Mask 255.255.255.0 and the same IP strings 192.168.10.X.

The bad thing is from what I know, the Operating Systems are as follows:

2 windows 95 machines
1 windows ME machine
1 windows XP machine

Even from the XP machine, trying to search for the printer through the IP address wasn't working..

Anyways, I'll try all of your suggestions and hopefully I can get it to work on friday.

If anyone comes up with anything else, please let me know, but I"ll keep you informed and let you know how it goes.

[Jcranmer]

Originally posted by kain9i6
Thank you everyone for all of your help so far. I haven't been back to the office to try anything because of the holidays, but I'll most likely be there tomorrow and I'll check everything out.

Just to answer some questions, I have everything running on the same Subnet Mask 255.255.255.0 and the same IP strings 192.168.10.X.

The bad thing is from what I know, the Operating Systems are as follows:

2 windows 95 machines
1 windows ME machine
1 windows XP machine

Even from the XP machine, trying to search for the printer through the IP address wasn't working..

Anyways, I'll try all of your suggestions and hopefully I can get it to work on friday.

If anyone comes up with anything else, please let me know, but I"ll keep you informed and let you know how it goes.

On the XP box:
Are you certain that when you go to the add printer utility that you are selecting to add a LOCAL printer? If you are adding a local printer you do not need to do any searching for it.

Go to: start -> printers and faxes.
Select "add new printer"
click next
select Local printer attached to this computer
make sure the plug and play printer option is UNSELECTED
select "Create New Port"
Select "Standard TCP/IP Port"
Click Next.

This should then launch another wizard with a box for the ip address of the printer. Just type the IP address for that printer in that box.

At this point it should be able to find the printer, you may be required to select the correct driver at this point.

[kain9i6]

I believe I tried that on the XP box (not sure, memory isn't as good as it used to be), but it didn't work.. I will try it again tomorrow though.. hopefully I can get this all working right.. I'd hate to have to keep coming back and working on it.. oh wait.. no I wouldn't I'm getting paid for this.. heh

[eSDee]

Kain, use the Network Printer wizard that I linked to. I have used it literally hundreds of time, and it works 99% of the time that I did. It is compatible with all Windows OS's as well.

Trust me, young Jedi ;)

[kain9i6]

Oh, I will be doing that tonight.. You don't even want to know all the other problems I've been having in just fixing this computer.. I swear, people who cut corners to build computers for un-knowing people, then charge them a grip piss me off..

basically, my lawyer's power supply blew up, that is what the popping noise and smell was.. well, in blowing up, it fried the processor and apparently the hard drive and the CDRW drive as well, for when trying to boot with a working Power supply, no video, blah blah.. and the hard drive no longer spins up.. I even plugged it into my computer to see if it was just the IDE channel (I didn't know it wasn't spinning up) so I went and got him a celeron 1.7 deal at frys (probably a mistake. heh) and only one of the CD rom drives work..

just a pain I tell you..

[kain9i6]

You guys rock.. I got the printers working.. just downloaded that app that esdeeloco suggested.. now if i ever need to do it again, I'll know what to do..

Now it's just buying all the parts to replace the ones the power supply fried..