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01-22-2003, 09:32 AM
ATTENTION: Safety Recall Notice for Back-UPS CS Products
In cooperation with the U.S. Consumer Product Safety Commission (CPSC),
American Power Conversion (APC) is voluntarily recalling certain
uninterruptible power supplies (UPS), manufactured between November
2000 and December 2002.
PROBLEM: A possibility exists for overheating and potential fire
hazard, due to an internal component failure.
PRODUCT: The only models being recalled are Back-UPSŪ CS 350 (BK350),
Back-UPSŪ CS 500 (BK500) and Back-UPSŪ CS 500BLK (BK500BLK) with the
first six characters of the serial number in the ranges shown below.
Model markings are located on the front of the unit and the serial
numbers are located on the bottom of the unit.
Only units where the first six characters of the serial number fall
within the following ranges are affected:
AB0048 through AB0251
BB0104 through BB0251
JB0125 through JB0251
If an "R" follows your serial number then it is NOT part of the recall.
WHAT TO DO: Stop using immediately and remove the UPS unit from
service by turning off all connected equipment, turning the UPS unit
off, and then unplugging the unit from the electrical outlet.
To obtain a free replacement, consumers can visit APC on the web at:
http://apc.chtah.com/a/tA$LsR2ALnuVbALxfvKAEcQy2.ALo2fFFq/busi8
or call 866 APC-RELY (866 272-7359).
APC would like to apologize for any inconvenience that this may cause.
Thank you for your support.
In cooperation with the U.S. Consumer Product Safety Commission (CPSC),
American Power Conversion (APC) is voluntarily recalling certain
uninterruptible power supplies (UPS), manufactured between November
2000 and December 2002.
PROBLEM: A possibility exists for overheating and potential fire
hazard, due to an internal component failure.
PRODUCT: The only models being recalled are Back-UPSŪ CS 350 (BK350),
Back-UPSŪ CS 500 (BK500) and Back-UPSŪ CS 500BLK (BK500BLK) with the
first six characters of the serial number in the ranges shown below.
Model markings are located on the front of the unit and the serial
numbers are located on the bottom of the unit.
Only units where the first six characters of the serial number fall
within the following ranges are affected:
AB0048 through AB0251
BB0104 through BB0251
JB0125 through JB0251
If an "R" follows your serial number then it is NOT part of the recall.
WHAT TO DO: Stop using immediately and remove the UPS unit from
service by turning off all connected equipment, turning the UPS unit
off, and then unplugging the unit from the electrical outlet.
To obtain a free replacement, consumers can visit APC on the web at:
http://apc.chtah.com/a/tA$LsR2ALnuVbALxfvKAEcQy2.ALo2fFFq/busi8
or call 866 APC-RELY (866 272-7359).
APC would like to apologize for any inconvenience that this may cause.
Thank you for your support.