View Full Version : amex blue - pricematching
08-04-2000, 10:29 AM
Will Amex Blue refund you the difference for online orders? What information do I give them? The product URL or just the product numbers from the sites?
08-04-2000, 12:10 PM
The Best Value Guarantee assures that you'll pay the lowest available price. You’re assured the lowest price available on a covered item purchased entirely with an eligible American Express Card in the U.S. If, within 60 days of your purchase, you see the identical item in a printed, dated advertisement at a lower price than you originally paid, American Express will refund the price difference to you, up to $250 per item. Refunds are limited to $1,000 annually per Card account. For more details or to file a request for a refund, call 1-800-557-8317.
08-04-2000, 01:06 PM
I read that...but it says printed. Nothing about online orders. Did anyone have any luck in getting an online pricematch?
08-04-2000, 01:16 PM
I did 3 requests last month for electronics, CDR media and PC items I purchased with my Blue card. Just printed out the URL page with the lower price ( it's dated on the bottom ) and called American Express and got the difference posted on my account.
For more details call 1-800-557-8317.
08-04-2000, 01:23 PM
Just called and talked to a lady who had to check with her supervisor, but here is the scoop:
They do match internet offers, she said they would probably request that the ad be printed with the printer putting a date on the paper. So if you buy something on the internet, see it on the internet for cheaper, that is cool.
I also asked her what if I buy something retail and see it cheaper on the internet, and do the same process. She said that is cool too.
The only major stipulation that will bite you in the ass there is that if the local store you bought it from has a low price guarentee then you have to do it through them and not through Amex.
Sidenote: She also said (on the downlow) that the internet matching may be going away soon. (as in october or november). Apparently they're getting put through the ringer on it.
08-04-2000, 04:17 PM
Has anyone figured out what the "selected items" clause means? Like, do they allow you to pricematch CPUs or hard drives, given that everyone knows within 60 days the price will be a fraction of the original? http://www.gotapex.com/ubb/smile.gif
08-04-2000, 08:21 PM
<BLOCKQUOTE><font size="1" face="Verdana, Arial">quote:</font><HR>Originally posted by Justin42:
Has anyone figured out what the "selected items" clause means? Like, do they allow you to pricematch CPUs or hard drives, given that everyone knows within 60 days the price will be a fraction of the original? http://www.gotapex.com/ubb/smile.gif<HR></BLOCKQUOTE>
Nothing that has a 'life' i.e. batteries, or anything that can be 'used up' will be pricematched. However, UPS's don't fall into that catagory. CPU's, memory, HDD's etc can't be 'used up' per se, so they will pricematch those things (better hurry before they wise up!) I've already used up my 1000$ for this year, so I'll have to start charging things on my wife's account http://www.gotapex.com/ubb/smile.gif
08-04-2000, 10:10 PM
hmm, i wonder if since gas prices are pretty high here in NY ($1.70+ gal) that i could buy it here, then pricematch it someplace in the south where is like 50 cents a gallon cheaper, since i commute to my job 70 miles a day that could add um, hmmm...
08-05-2000, 04:40 AM
No pricematching means:
Amx. Blue = straight edge.
08-05-2000, 02:40 PM
Anyone know what happens if a price drops because the product is discontinued? I'm thinking of buying a laptop that I'm guessing will be discontinued in the next couple months and hence a closeout price drop is imminent. Will I still be covered?
08-05-2000, 09:28 PM
I just received my Amex Blue card and wanted to buy a Sony Receiver at Circuit City for $399, but then I ran across the same Receiver at another site for $325. So if I buy the one at Circuit City for $399, then call up Amex to tell them I found one for $325, do you think they will refund me the difference of $75 dollars?????
08-06-2000, 12:04 AM
I would just buy it for $325 and not hassle with the price-match.
Also, in case anyone was wondering, Amex Blue will not price-match Cyber-Rebate... I called them and even filed a claim (on some items that had reduced in price)... They told me, in a nice way, nice try!
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