View Full Version : Smiles coffee not hot!
03-25-2003, 07:59 PM
I did that deal on the Smiles coffee a month ago for the grinder and coffee. They sent me a 36.00 order of coffee this month. You cant cancel online. They make you call them. I called and told them I didnt want the coffee and would return it at my expense. They told me tough luck. So I called AMEX and got the charge reversed. Just wanted to give a heads up to others on this one.
03-26-2003, 09:25 AM
Good luck on that dispute. If you read the sales page on their website, they say you're also subscribing to their subscription for the coffee. Let us know if the dispute is resolved in your favor.
03-27-2003, 10:30 PM
Subscribe or not I offered to return the product completely sealed. I doubt I will have a problem with AMEX as I am a very big customer with them. I will post results though...
04-07-2003, 07:31 PM
Got full credit today. Amex had me keep the product. They started sending the stuff like crazy. At 35.00 a month they would have tried to charge for several hundred dollars in product. Funny how they dont let you cancel or close your account online. They want to make it harder for you to close the account.
04-07-2003, 08:11 PM
Not many smiles, I take it
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