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View Full Version : Maxtor Rebate Problem?



johnnymk
04-28-2003, 04:42 AM
I just got an EMail whick linked me to RebatesHQ.com which says that the Maxtor 120 GB $30 Rebate at Staples from about a month ago is invalid. They are supposed to send me a postcard. Anyone receive this notification yet?

I have never had this kind of problem with a rebate. Who do I contact? Staples or Maxtor?




$30.00 Rebate Check.
Rebate Information For: 37717247
Promotion: Purchase Maxtor 100GB + 20GB Free 7200 RPM Hard Drive at Staples.com only
Submission Type: MAIL
Date Received: 04-28-2003
Status: Invalid
Status Detail: We apologize for the misunderstanding, but your rebate is invalid because the store you purchased this product from does not honor this particular promotion. A postcard acknowledging your invalid reason will be mailed to you.

Fas-ligand
04-28-2003, 08:59 AM
hmm..interesting. I've never had any problems like this before, but
the store you purchased this product from does not honor this particular promotion. sounds like the reason. Maybe that's why they usually say in their advertisements available in certain areas? I'd call Staples and make sure that they accept the rebate. Also, do you remember if the heading for the rebate said Staples of Maxtor?

blueribb
04-29-2003, 07:44 AM
37717247 is your tracking number.

877-580-3348 is the phone number for Resubmissions.

johnnymk
04-29-2003, 07:53 AM
Thanks, blueribb. I will try that number ;)