Datapacket.net major problems

[Burzhui]

Does anyone remember or beter yet have a screenshot of their promotion back in the day for 10$ per year for life hosting?

They are screwing me, they just cancelled my account, no warning no nothing, saying the promotions is over

[Burzhui]

Data Packet Sales : Hi! How can I help you?
** You has joined. **
You : hi
You : i was wondering why is my website down
You : i can't access the ftp either
Data Packet Sales : What is your account username?
You : burzhui
Data Packet Sales : That account was closed as of the first term.
You : what?
You : that account was still active 3 days ago
You : i pay every year
You : actually the payment gets automatically charged from my bank
Data Packet Sales : That plan was discontinued as of the first term. It is no longer available.
You : no no no, hold on a second, that is unaceptable, i paid for this year
You : i payed for the previous year
You : nd this year didn't even elapse yet
You : second of all when i signed up it was 10$ dollars for life of A company or until i stopped paying
You : neither has happened
Data Packet Sales : You paid for this year or the previuos year?
You : both
Data Packet Sales : No those $10 account have been discontiuned as of the first term.
You : and when was the first term finished?
Data Packet Sales : The term was 320 days
You : then why was i still using my accout 3 days ago?
You : and why was i charged another 10 dollars for the second year?
Data Packet Sales : You were not charged a second year.
You : yes i was
Data Packet Sales : I dont see that.
You : you know, can you please give a me a support phone number, this is totally unacceptable
You : even if the term was over
You : ven if i didn't pay
You : and i'm not saying i did not
You : there was no warning
You : there was no email stating the website will be terminated
Data Packet Sales : Customers are suppose to keep track.
You : and you, are supposed to keep the customer
Data Packet Sales : Can i help you with anything else?
You : yes, i askd for a phone number of dpn support
Data Packet Sales : Data Packet does not provide phone support to web hosting customers.
Data Packet Sales : Data Packet does not provide phone support to web hosting customers.
You : YOu guys have no idea, what you just did. i will report to every major organization i.e BBB i will post on every major forum, not to deal with you guys
You : and i even think i have your add saved
You : so if that is found that's false advertising
Data Packet Sales : What is false advertising?
Data Packet Sales : We provided the services to you.
You : it was 10$ per year, for life, of the company, or until the customer terminates the contract
You : i did neither
You : the comapny is still in existance
You : nd yet i have no service
Data Packet Sales : We never said that
You : yes you did i spoke with a rep before i signed up
You : you guys just opened and that was a promotion for the first 500 or so customers
Data Packet Sales : we offered it for $10 per year
Data Packet Sales : no we would not have said that
You : would not, but did
Data Packet Sales : we did not just open we have been in business since 1997 so that doesnt make sense
Data Packet Sales :
You : i was also promies 99.9 percent uyptimne
You : website went down 9 times that year
Data Packet Sales : not on the $10 accounts
You : the longest was 5 days
Data Packet Sales : were provided as-is
You : this is insane
You : in either case i demand a refund or continuation of my service
You : until 9.25.03
Data Packet Sales : The term has ended. Have a good day

[attgig]

nobody's having fun with them....

http://www.dslreports.com/forum/cover,1935~days=365

[thatonefilipinoguy]

that's sucks!

I don't much about hosting websites but getting the run around would really piss anyone off.

By the way, did you sign a contract with the life time hosting clause in the contract?

[Burzhui]

Originally posted by thatonefilipinoguy
that's sucks!

I don't much about hosting websites but getting the run around would really piss anyone off.

By the way, did you sign a contract with the life time hosting clause in the contract?
there was no contract, filled out a form online boom bam done

it was on their advertisement that they had that for life thing

[DaNewbie]

i have some spare bandwidth...i could host you temporarily till you find a new host/dispute them. PM me if interested