PDA

View Full Version : HELP-- MSN Problem



ladybegood
09-17-2003, 12:26 PM
Need Help. Girlfriend's husband recently died in an accident. He took care of everything--and had been only one who used the computer. Now she is trying to fend for self. I said I would try to help with with the computer (among otherv things several of her statements are on the computer). But while she knows that she has an account with MSN as internet provider, she does not know names or password. Actually she also does not even know if dialup or DSL. I tried and I could not find a telephone number for her to call MSN to get MSN Support Help (seems like she has to be signed in with MSN to get information).

Would appreciate information on telephone numbers or to whom to call or write to.

Jeffbx
09-17-2003, 01:13 PM
Well, they say that the support phone # is on this page, but heck if I could find it...


http://support.msn.com/contactus.aspx

DankNstickY
09-18-2003, 06:40 PM
Support Phone Numbers

For questions about accounts and billing, password resets, and technical support:
Internet Access Customer Care: (800) 386-5550

Hearing Impaired using a TDD device:
Customer Service/Billing: (866) 271-7577
Technical Support: (800) 877-9580

http://support.msn.com/solutionarticle.aspx?pk=announcement&aid=12043

:D

ladybegood
09-19-2003, 06:11 AM
thank you.