S:Newegg

[xsiled2]

i come home to find a package on my door step, im thinking to myself, yay now i can complete this system. i come in and open the box to find a 52x retail lite-on burner with a slip saying that its a gf4 4200.

i e-mailed them already and we will see waht happens, but this seriously sucks.

[Nija]

:heh:

those are interchangeable parts.. jeez... get over it :P

[Cantacuzene]

They delivered my cpu yesterday to my door no problems.

[Joshua]

Excellent, maybe if I order a Scooter from them I'll get a BMW!?!?

[xsiled2]

Originally posted by Cantacuzene
They delivered my cpu yesterday to my door no problems.

and i had the same proc as well as a mobo and dvd-rw drive come two days before.

[Ladogaboy]

Well, every company is going to make mistakes. It's how they handle the situation that tells you what kind of company they are.

Still, it sucks for you, xsiled2.

[xsiled2]

we will see, they sent me an email this morning to call, though oddly enough they arnt open today or tommarow...

yeah at first i thought it may have jsut been a slip up based on the numbers of the products being similar but they are WAY off.

anyway we shall see what happens in the end...

[Bires]

Newegg's customer service has been top-notch in the past. It stinks when the 1 time in a 100 they blow it is you...but I'm sure they'll take care of it.

BTW: the last three computer parts I've ordered online were refurbs (two mobos and one video card) from newegg-supposed to be "bare bones" but they all came with their driver disks and cables-all for much cheaper than the best prices at pricewatch.

[xsiled2]

Originally posted by Bires
BTW: the last three computer parts I've ordered online were refurbs (two mobos and one video card) from newegg-supposed to be "bare bones" but they all came with their driver disks and cables-all for much cheaper than the best prices at pricewatch.

oh, i know... :D

i got a chaintech zenith 7nfs or whatever the nforce one is for $69 instead of $140ish, it came with everything and works great.

[mcs328]

I ordered a case and I had to pick it up. They wouldn't leave it at the door because it was "high value" product. It was about 50 bucks. No problems with them so far.

[xsiled2]

the wrap up

today i called, about 3 minutes ago and talked to one of their staff, they were as confused as i was.

they ened up giving me $15 credit to ship the package and a full refund, pretty nice id say.

so all in all it sucked to not get that i needed in the mail, but it will work out fine in the end.