experiencing slow shut down

[glagic]

my computer has been taking forever to shut down. even after a format, itll take sometimes 2-3 minutes to shut down or restart. im running windows xp home. anyone have any ideas on what could be causing it?

[hang10wannabe]

Originally posted by glagic
my computer has been taking forever to shut down. even after a format, itll take sometimes 2-3 minutes to shut down or restart. im running windows xp home. anyone have any ideas on what could be causing it?

yea same here... i dunno what could be wrong... considering i just upgraded my proc/mobo/ram too...anyone have any ideas?

[seqiro]

Logitech's latest iTouch keyboard drivers can cause this. If you have a logitech keyboard and think you might need a fix, let me know and I'll give you a method to fix it and still retain full functionality of the keyboard.

[glagic]

yea...i have a logitech keyboard. the corded elite. how do i fix this?

[seqiro]

1. For good measure, uninstall the iTouch keyboard drivers.
2. Download and install the latest drivers (v2.15) here (http://www.logitech.com/index.cfm?page=downloads/software&CRID=1796&contentid=6015&countryid=19&languageid=1)
3. Copy the c:\program files\logitech\itouch folder to your desktop
4. Uninstall the iTouch keyboard drivers
5. Download and install the v2.13 drivers here (http://www.input-drivers.com/drivers/81/81127.htm). u/p = drivers/all
6. Make sure the iTouch software isn't running. If it is, close it
7. Replace the files in the c:\program files\logitech\itouch folder with the files you copied to your desktop

The v2.15 drivers have a registry bug which causes Windows XP to take forever to shut down. Logitech has been pretty quiet about this for at least a year now, despite the fact that XP is listed on the box. The v2.13 drivers don't have the shut down problem, but when you press the Media button there was a bug that caused a crash. Copying the v2.15 files over the v2.13 installation eliminates all the problems.

[glagic]

Originally posted by seqiro
1. For good measure, uninstall the iTouch keyboard drivers.
2. Download and install the latest drivers (v2.15) here (http://www.logitech.com/index.cfm?page=downloads/software&CRID=1796&contentid=6015&countryid=19&languageid=1)
3. Copy the c:\program files\logitech\itouch folder to your desktop
4. Uninstall the iTouch keyboard drivers
5. Download and install the v2.13 drivers here (http://www.input-drivers.com/drivers/81/81127.htm). u/p = drivers/all
6. Make sure the iTouch software isn't running. If it is, close it
7. Replace the files in the c:\program files\logitech\itouch folder with the files you copied to your desktop

The v2.15 drivers have a registry bug which causes Windows XP to take forever to shut down. Logitech has been pretty quiet about this for at least a year now, despite the fact that XP is listed on the box. The v2.13 drivers don't have the shut down problem, but when you press the Media button there was a bug that caused a crash. Copying the v2.15 files over the v2.13 installation eliminates all the problems.

thank you sooo much! it works perfectly now. i thought it was something with my comp. i formated so many times today trying to get it to work. hopefully others see this and learn how to fix this.

[seqiro]

Always glad when I can help out. :)