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View Full Version : NSS - Free Charter Cable speed upgrade


mechmike0034
09-27-2003, 07:18 AM
I've had Charter Pipeline for the last couple of years. I get the 768 down 128 up (Silver) service.

It's been up and down a fair amount lately, but not enough to really complain about. Just enough to be a PITA. There are no other alternatives for broadband here, as I am too far away from a switch to get DSL.

Got a note from them today stating that they have completed "significant system-wide upgrades", and noting that I had "probably noticed some interruptions" recently.

Anyway, the note went on to say that I now have FREE 2 MB down speed (at the 768/128 price) until March, 2004 as a token of their gratitude. w00t!

A Broadband Reports speed test confirms this! :D
Jihforce
09-27-2003, 09:52 AM
Nice...wish I had that...I have charter too and I have the Silver package as well. Anyway, I'm not a big fan of charter right now, but they do allow me to get cable TV for 10 bucks extra so i can't complain.
Jenny
09-27-2003, 10:22 AM
Hmm, what's your upload speed? :)
RoniMan
09-27-2003, 01:13 PM
Originally posted by mechmike0034

Got a note from them today stating that they have completed "significant system-wide upgrades", and noting that I had "probably noticed some interruptions" recently.

Anyway, the note went on to say that I now have FREE 2 MB down speed (at the 768/128 price) until March, 2004 as a token of their gratitude. w00t!
:D
congrats for you mechmike0034

unfortunately, i had similar problems, but different results.

i was so fed up with the system being down. i called to get it cancelled. they said it would be done. three months later, they charged me for 3 months' service! i was furious. when i called, they said that they didn't have it in the records that it was cancelled, and since it wasn't in the computer, it must not have happened. they stood by their decision. i was so p.o.ed! finally, after talking to a manager. we "resolved" it by me only paying the last month. needless to say, i don't use them anymore.
RoniMan
09-27-2003, 01:19 PM
Originally posted by Yossarian

ummm.....
shhh...no one is here right now....so no one saw that
mechmike0034
09-27-2003, 03:52 PM
Originally posted by Jenny
Hmm, what's your upload speed? :)

It's actually a little shy of 128K. Not a big deal to me since I very seldom FTP and I don't game...

I don't do much file share either, especially lately...
Jenny
09-27-2003, 05:20 PM
hehe Darn. I was going to recruit you for my irc channel. ;)
Jihforce
09-27-2003, 07:42 PM
haha disregard my previous message. haha, I actually received a western union message from Charter TODAY, saying that they would be upgrading me to 2mbps downloads as well. YEY! :D
mechmike0034
09-27-2003, 08:58 PM
Originally posted by Jihforce
haha disregard my previous message. haha, I actually received a western union message from Charter TODAY, saying that they would be upgrading me to 2mbps downloads as well. YEY! :D

I hear ya! I almost threw the Western Union thing away thinking it was postal :spam:
cheapie
10-12-2003, 03:24 PM
where do you live? i'm in kalamazoo, mi and have charter. my work pays for my net access. i only have to pay the 10 extra for the local channels. however, about 2 years ago, i was not getting the 750 dl speeds as promised. they upgraded me for free and now i get....

http://www.lemonizer.com/upload/uploadsOct/up.jpg
http://www.lemonizer.com/upload/uploadsOct/down.jpg