17" Planar Monitor on Deals page. [Archive] - HP Deals, Computer Coupons And Bargains

g222leav

11-09-2003, 08:29 AM

Originally posted by JackHammer
We're talking about the Dell Planar 17" LCD monitor with 16ms response time for $310 right? I ordered one as well and I got an acknowledgement email and a confirmation email. One question, what if my monitor gets to me and it has a dead pixel, should I return it? What is the acceptable amount of dead pixels with these new lcd's, if any?

i think if you recieve it and there's a dead pixel, then you would be able to return it. however, in order to get it serviced (via dell's service or the manufacture's) i'm almost sure that there is a designated percentage that has to be dead before they'll even look at it (knowing this from working at best buy). but you know, if you have one dead pixel..eventually you'll have more later.

SpeedyVic

11-09-2003, 08:30 AM

Originally posted by JackHammer
One question, what if my monitor gets to me and it has a dead pixel, should I return it? What is the acceptable amount of dead pixels with these new lcd's, if any?

I think that if you have a dead pixel, you can call Dell and try to have them replace it. I have heard that their CS on something like that is pretty good.

bachviet

11-09-2003, 09:42 AM

It's a very good price for a 17" LCD but I'm looking for larger screen.

Leinie

11-09-2003, 10:43 AM

I Ordered it for our daughter last night (Saturday) and they sent me a second email with an estimated ship date of:
ESTIMATED SHIP DATE(s):
On or before Nov 12, 2003

For $310.95 no tax no shipping cost its a nice deal.

DaFunkyUnit

11-09-2003, 12:09 PM

i jumped in on this deal as well... got an "Acknowledgement" email, so it looks like I'm gonna have to wait until Monday for the "Confirmation" email. Lets hope they don't try to pull a fast one! :|

CynJon

11-09-2003, 12:25 PM

Originally posted by bachviet
It's a very good price for a 17" LCD but I'm looking for larger screen.

I ordered one, although I would have preferred a slightly larger screen, as well. The problem is, you don't get an increase in resolution until you get to 20" at 1600x1200, which is still more than I'm willing to spend. $310 shipped is an awesome price considering there's no rebate hassle and it has DVI. Even the low-end models that have dual input are usually over $400...

Can't wait to get my 19" CRT off my desk...of course, there's always dual monitors...;)

bachviet

11-09-2003, 12:25 PM

I bite the bullet and ordered one as well (with the wife's permission).

epoxi

11-09-2003, 01:33 PM

How are planar's lcd's compared to others within it's price range? I recently purchased a Dell E171FPb (http://accessories.us.dell.com/sna/productdetail.aspx?sku=320-0657&c=us&l=en&cs=19&category_id=4009&page=external) 17" a couple months back for $320 shipped and lookin for an upgrade.

Also can anybody throw me some links to reviews for the planar PX171M lcd? Thanks.

Devilman

11-09-2003, 01:49 PM

I ordered one of these as well. I did some seasrching around the net for reviews and found everyone of them to be 4-5 stars out of 5. I also found THIS (http://www.gamepc.com/labs/view_content.asp?id=planar17&page=1) review for the gaming aspect of the monitor.

From what I see it is a great deal. I just wish I could have gotten all black.

zgrav

11-09-2003, 02:24 PM

Just checked the link to Dell and the Planar monitor is priced over $500 now. So pat yourselves on the back and enjoy your new monitors.

JackHammer

11-09-2003, 02:56 PM

I'm going to mount mine on the wall. Mount that baby, ya hear!

Crap I hope they don't back out on this, like the RIO mp3 player. I hope I get my LCD. I want to mount that bad boy.

Joshua

11-09-2003, 03:43 PM

I put in my order on Saturday night about 3am EST. Got my confirm at 5am EST.

I'm very psyched about this deal!

Thanks Apex!

Devilman

11-09-2003, 03:48 PM

Got my confirmation e-mail. I should be good to go.

WooHoo.

shabubu

11-09-2003, 05:20 PM

I have this monitor and love it...I paid $450 shipped from Dell about 5 months ago and that was a steal....Sorry to rain on your guys parade, but I have a high suspicion that Dell will pull the good old "Pricing error"....Maybe they'll give you guys a coupon code or something if they do this...

shoeish

11-09-2003, 07:31 PM

I, too ordered one. Ship date on the 12th of November. Should look good sitting next to my Dell UltraSharp 18.1.

SpeedyVic

11-09-2003, 07:37 PM

Just took a look at the thread at FW. Looks like the possibility of getting this deal is somewhat high. A couple of peeps have called Dell CSR and have not been told that the orders have been cancelled. It is only Sunday, however, so lets see what happens when the big boys show up on Monday morning to decide how this thing will pan out.

Good luck to all that got in while they could.

Leinie

11-09-2003, 08:02 PM

I just called my credit card company and they say dell charged my card today for $310.95 so hopefully everything will go though

djradam

11-09-2003, 08:03 PM

vic,

don't mean to be rude, but if you know those people, tell them NOT to call. that's what gets attention too.

1. people call, tell other people the deal ISN'T cancelled (check online about your order...)

2. people listen and say really? then they call. go back to 1. repeat.

i jumped in on this deal, and i hope it goes through too .... but dell states they're not responsible for typographical errors.

hopefully this thread doesn't blow up like the 200gb WD drive :D

bachviet

11-09-2003, 09:34 PM

Originally posted by Leinie
I just called my credit card company and they say dell charged my card today for $310.95 so hopefully everything will go though
If you card has been charged, it's very hard for Dell to back out now. Now I could set up my dual CRT/LCD setup with my PowerEgde 400SC. The Dimension 4550 will be hooked up to my current 19" CRT via a KVM switch. :thumbup:

g222leav

11-09-2003, 10:02 PM

yea, they charged my cards too!!! let the good times roll!

SpeedyVic

11-10-2003, 03:29 AM

Originally posted by djradam
vic,

don't mean to be rude, but if you know those people, tell them NOT to call. that's what gets attention too.

I know exactly what you are talking about. I, unfortunately, do not know any of these guys and I have never posted there (at FW) before.

Lets see how this will shake down later today, since it is the first business day of the week. Orders will start to be filled or get cancelled. I would hate to be a mangaer over at Dell and have to walk into something like this on a Monday. :)

jeffw

11-10-2003, 12:13 PM

Originally posted by SpeedyVic
Orders will start to be filled or get cancelled. I would hate to be a mangaer over at Dell and have to walk into something like this on a Monday. :)

Why? They should have been used to it by now... it looks like they have one of these mistake every week.

Jeff

Joshua

11-10-2003, 12:36 PM

STOP THE MADNESS! The main reason I do 95% of my posting here is because people are sane. I don't hang out on FW much other than browsing because there are so many paranoid willy nillies over there it makes me sick.

ONE guy will say something like "I doubt if this will go through" and then the masses of IDIOTS start a 500 post thread about how Dell "had better come through or I'll...".

It's disgusting. Just place your Farcking order and shut the fark up and wait for it to show up on your door. Now quit with the they might do this or that and if your rank is Plebe, DO NOT post that you called and they cancelled your order cuz I know your just a troll trying to set off the idiots that are lurking here right now.

/$.02

djradam

11-10-2003, 12:50 PM

i hear ya, they better follow through with my order, or i'll take them to small claims court :angry:

jk;)

DaNewbie

11-10-2003, 02:37 PM

*shudder* I hate it when the mob mentality gets going and everyone's rallying to sue dell or such nonsense... What also bugs me is when people freak out when someone posted that they called dell; seriously, do they think that dell doesn't notice 2000 orders of an item within a few hours? ;)

CynJon

11-10-2003, 02:53 PM

Originally posted by SnotRocket
STOP THE MADNESS!
It's disgusting. Just place your Farcking order and shut the fark up and wait for it to show up on your door. Now quit with the they might do this or that and if your rank is Plebe, DO NOT post that you called and they cancelled your order cuz I know your just a troll trying to set off the idiots that are lurking here right now.

/$.02

:stupid:

Please don't feed the ferengi... (http://www.sjtrek.com/trek/rules/)

shabubu

11-10-2003, 04:08 PM

If I ordered one of these and the order was cancelled by Dell, I'd recall the governor...Oops..too late...
:D

sachin tendulkar

11-10-2003, 04:57 PM

See, i've been smart and added these price mistake things to my cart, saved it and emailed my cart to myself....once the mad rush is over I give about 2 weeks or so and then log into my dell account and use my emailed cart to order the stuff. Works like a charm everytime, i will share this in G|A but never ever in FW, they're mad!

djradam

11-10-2003, 07:24 PM

that works???

i don't know if it's on my end, but that monitor doesn't show up when i click the dell link, or when i search dell for it...

i dunno. i think it'd be awesome to have an LCD, just cause it's brighter than crt, most of the time at least. and when i get a dvi vid card it should look better!

Joshua

11-10-2003, 08:08 PM

Originally posted by sachin tendulkar
See, i've been smart and added these price mistake things to my cart, saved it and emailed my cart to myself....once the mad rush is over I give about 2 weeks or so and then log into my dell account and use my emailed cart to order the stuff. Works like a charm everytime, i will share this in G|A but never ever in FW, they're mad!

I've never tried by saving the emailed cart, but I know that quite often, if you save a cart with a deal in it and you wait till the deal is dead, the item vanishes from your cart without a trace.

bachviet

11-10-2003, 08:38 PM

Originally posted by sachin tendulkar
See, i've been smart and added these price mistake things to my cart, saved it and emailed my cart to myself....once the mad rush is over I give about 2 weeks or so and then log into my dell account and use my emailed cart to order the stuff. Works like a charm everytime, i will share this in G|A but never ever in FW, they're mad!
I don't think it worked since the current price will show up. It happened to me before (with computers only not S&P).

CynJon

11-10-2003, 10:15 PM

Has anyone seen a change in their order status yet? I would have expected to see some kind of change since ordering on Saturday night. Maybe I'd better go call them...

j/k ;)

Joshua

11-11-2003, 05:28 AM

My order used to say Pending, now it doesn't. I'll assume that's a good thing. :P

Leinie

11-11-2003, 05:48 AM

Mine does not say pending anymore either - Just says "In Production"

Date of Purchase:11/08/2003
Estimated Ship Date on or before11/12/2003

We will just have to keep our fingers crossed.

djradam

11-11-2003, 11:49 AM

my order status says inproduction, but when i click on that link, it says

"Get detailed order status for all your Dell purchases.

Order Number: 527897673

This information is current as of Tuesday, November 11, 2003.

Order Status

All Items

Want to receive an email notification when your unshipped order ships?
Email Notification
"

the monitor doesn't even show up anymore.... i want to call but i don't want to ruin anything :-/

Leinie

11-11-2003, 02:32 PM

Does anyone know of anything new?
Just wondering what people are seeing from their orders.

Thread has been very quiet the last 2 days.

djradam

11-11-2003, 05:18 PM

Originally posted by Leinie

Thread has been very quiet the last 2 days.

cause no rebates are involved :)

DaFunkyUnit

11-11-2003, 07:48 PM

OMG OMG OMG OMG! DELL JUST CANCELLED MY ORDER.... naw just kidding! :P

got an order confirmation, but they havent charged my card yet... sometimes Dell is quick, but sometimes they lag. I ordered a Canon s330 camera for my Dad last year, and it took a good 2 weeks to get it.

JackHammer

11-11-2003, 08:00 PM

Oh you motherloving bozo. I thought it was true....damn you. Damn you to hell.

CynJon

11-11-2003, 08:04 PM

Originally posted by DaFunkyUnit
got an order confirmation, but they havent charged my card yet... sometimes Dell is quick, but sometimes they lag. I ordered a Canon s330 camera for my Dad last year, and it took a good 2 weeks to get it.

That's exactly why I was wondering--My only order from Dell so far has been my Sony digital camera which shipped the same day I ordered it and arrived in Hawaii the next day (FedEx being the only shipping option to Hawaii)...I have to pay FedEx shipping on this monitor, also, which added somewhat to the price but I think it's a little strange for the order to show "in-production" for 3 days, even if two of those days were a Sunday and a Holiday...

Maybe you're right and they're just slow...I hate waiting for stuff!:P

g222leav

11-11-2003, 10:49 PM

Originally posted by CynJon

That's exactly why I was wondering--My only order from Dell so far has been my Sony digital camera which shipped the same day I ordered it and arrived in Hawaii the next day (FedEx being the only shipping option to Hawaii)...I have to pay FedEx shipping on this monitor, also, which added somewhat to the price but I think it's a little strange for the order to show "in-production" for 3 days, even if two of those days were a Sunday and a Holiday...

Maybe you're right and they're just slow...I hate waiting for stuff!:P

:stupid: ditto...still in "in production" mode on mine...it seems ridiculous...i mean, i'll admit it, i'm out here hunting for deals too, but i don't blame them if they retract a price mistake that thousands of people got in on. let's they'd go out of business. i figure, if i get the deal, great, if not, then on well...

bachviet

11-12-2003, 07:54 AM

Originally posted by g222leav

:stupid: ditto...still in "in production" mode on mine...it seems ridiculous...i mean, i'll admit it, i'm out here hunting for deals too, but i don't blame them if they retract a price mistake that thousands of people got in on. let's they'd go out of business. i figure, if i get the deal, great, if not, then on well...
Dell is not going out of business for selling these LCDs at lower price.

Leinie

11-12-2003, 09:10 AM

Just got an email from dell's "Order Watch Confirmation"

Says new ship date is: 11/19/03
I called to see what the delay was and the csr told me that they are awaiting a part for it, hmmm?
She could not tell me anything else.

I would like to know what kind of part is needed for a new monitor.
As far as I know Planar is not a dell product so I would not think they assemble the actual monitor at dell.

Anyone else know or hear anything?

And for Dells automated phone system - IT SUCKS!! - just my 2cents...

Joshua

11-12-2003, 10:05 AM

Most likely it is an automated category that classifies the cause of the delay. If it says it's waiting on a part, it's prolly cuz the system was designed for computers and a monitor is considered a part. Long story short, with the huge number of orders they got for this thing they're prolly out of stock. I'd go check my Ingram Micro account to see national stock levels, but I'm too lazy. :P

djradam

11-12-2003, 11:02 AM

Originally posted by SnotRocket
Most likely it is an automated category that classifies the cause of the delay. If it says it's waiting on a part, it's prolly cuz the system was designed for computers and a monitor is considered a part. Long story short, with the huge number of orders they got for this thing they're prolly out of stock. I'd go check my Ingram Micro account to see national stock levels, but I'm too lazy. :P

what's ingram micro? and i'm assuming you need to pay for that service(or it's only available for businesses)...

Leinie

11-12-2003, 04:07 PM

Anyone else have any change to their order status?

SpeedyVic

11-12-2003, 04:10 PM

My status just went from non-existant to pending. I was beginning to worry about what was going on. I tried to trak the order from the order number, and there was absolutely zero info about the order. Until today.

If they were going to cancel it, wouldn't they have done it by now?

Leinie

11-12-2003, 04:42 PM

Yes I would think so. Hopefully this will go through - looks as if it might take a while but hopefully not too long.

Originally posted by SpeedyVic
If they were going to cancel it, wouldn't they have done it by now?

Joshua

11-12-2003, 05:18 PM

Originally posted by djradam
what's ingram micro? and i'm assuming you need to pay for that service(or it's only available for businesses)...

Ingram Micro is the distributor that most stores/retailers get their technology/computer related merchandise from. When you go to a store and they're selling a netgear router, most likely that store bought it wholesale from Ingram Micro or another major distributor. They almost never get it direct from the manufacturer.

And Yes, you have to have a business in order to get an account.

Joshua

11-13-2003, 06:36 AM

Well, my monitor status just went back to "Pending". :(

Leinie

11-13-2003, 06:53 AM

Same Here - ship date is back to yesterday 11-12-03.

I think they got such a big run on these it might take a while before we get them. :(

bachviet

11-13-2003, 07:10 AM

Back order...

Leinie

11-13-2003, 08:41 AM

How I am back to "In Production" with yesterdays estimated ship date 11/12/03 lol

CynJon

11-13-2003, 11:54 AM

Thread about this deal is up to 55 pages over on FW...:heh: I'm not holding my breath about getting this before Christmas...

Leinie

11-14-2003, 06:31 AM

I just received an email from a dell csr telling me this:

From: [email protected] [mailto:[email protected]]
Sent: Friday, November 14, 2003 7:43 AM
To: [email protected]
Subject: RE: Order information

I did some research now the order is to be not shipped for about 60 days it was updated in ourwebsite today i am sorry , if you want the order i can give you $30.00 off the monitor price and ship it next day once the item ships out .thanks lacy

Way too long to wait - I just canceled my order and going to BB/CC or Compusa today to buy a LCD Monitor Locally.

Joshua

11-14-2003, 11:06 AM

Originally posted by Leinie
I just received an email from a dell csr telling me this:

From: [email protected] [mailto:[email protected]]
Sent: Friday, November 14, 2003 7:43 AM
To: [email protected]
Subject: RE: Order information

I did some research now the order is to be not shipped for about 60 days it was updated in ourwebsite today i am sorry , if you want the order i can give you $30.00 off the monitor price and ship it next day once the item ships out .thanks lacy

Way too long to wait - I just canceled my order and going to BB/CC or Compusa today to buy a LCD Monitor Locally.

Well if they're doing that, then I'm sending them an email. I wouldn't mind $30 off and next day shipping! I am NOT cancelling my order voluntarily!

djradam

11-14-2003, 12:01 PM

Originally posted by SnotRocket

Well if they're doing that, then I'm sending them an email. I wouldn't mind $30 off and next day shipping! I am NOT cancelling my order voluntarily!

let me know how that goes ... i can wait till xmas or after for a $280 17" lcd!

Devilman

11-16-2003, 01:46 PM

Word has it that some people are getting different monitors sent and not the Planar they ordered.

I checked this (http://www.hardforum.com/showthread.php?threadid=687590) thread.

This from the dell forum from a moderator on the order status forum:

The information that I just received is that the Notify team will be contacting those who ordered the Planar PX171 flat panel monitors to let them know that there is a long lead on these monitors. They will let you either wait for them or offer you a special price on a high-performance Mitsubishi NX86 18” flat panel display. The special deal is only avalable for those who ordered Dell SKU A0081875 between Nov 7th and Nov 9th and only available for those who decide to cancel their original order based upon the shipment delay

Joshua

11-16-2003, 02:17 PM

*Edit*: here is the link to the Dell forums where the Mod makes this statement: http://forums.us.dell.com/supportforums/board/message?board.id=cc_order_status&message.id=75163

Well... I don't know if that's true, but if so, here are the specs:

Going by response time and contrast, the Planar blows away the NEC. The only advantage with the NEC I can tell is the size being 1" larger.

http://www.necmitsubishi.com/company/index.cfm?url=http://www.necmitsubishi.com/corpus/0/n/lcdnxseries_brochure2.pdf

PRODUCT SPECIFICATIONS
Viewable Size Image 18.1"/46.0 cm
Pixel Pitch .281 mm
Pixels Per Inch 91 @ native resolution
Brightness (typical) 200 cd/m2
Contrast Ratio (typical) 350:1
Viewing Angle (typical) 80U/80D/80L/80R
Response Time (typical) 30 ms (full cycle)
Native Resolution 1280 x 1024 @ 60Hz
Limited Warranty 3 years, parts and labor, incl. backlight

Here is the Planar:

http://www.planar.com/products/flatpanel_monitors/px_flatpanel/PX171M.html

Display Panel 17" color active matrix LCD (TFT)
Color 16.7 million
Viewing Angle 140° Horizontal and 140° Vertical
Brightness (typical) 260 cd/m2
Contrast Ratio (typical) 400:1
Response Time (typical) 12 ms rise, 4 ms fall
Refresh Rate 56-77 Hz
Supported Resolutions 1280 x 1024 SXGA
Audio Integrated stereo speakers, 1W/channel
Pixel Pitch 0.264 mm x 0.264 mm
Display Active Area 17" diagonal
Display Dimensions
(WxHxD)
Weight
14.8-in x 14.1-in x 8.5-in
14.5 lbs (net), 20 lbs (shipping

g222leav

11-16-2003, 02:57 PM

this is just getting f-ing ridiculous.

i mean i understand that they got flooded with several hundred/thousand orders, and dell seems to be handling this very poorly. i personnally can wait the 60 day (rumored) wait time. my concern is that my card was already charged. I don't want to have any finance charges on this for 60 days so i called...just fyi, if you've been charged, your card will be frozen for that amount and supposedly you won't/shouldn't get charged finance charge -- that's what the dell guy said.

is this true? i'm calling my cc anyways to verify.

djradam

11-16-2003, 03:02 PM

my CC doesn't show that it's actually charged, but my credit available reflects as if it has been charged...

g222leav

11-16-2003, 03:05 PM

Originally posted by djradam
my CC doesn't show that it's actually charged, but my credit available reflects as if it has been charged...

ditto, i just got off the phone and they verified that it was not charged, but an authorization was put through. and he also verified that i should not get any finance charges due to dell's negligence.

let the good times roll...now i just gotta wait for dell to screw up again...i have very little faith that anybody will get this.

Joshua

11-16-2003, 03:30 PM

I'm all but positive that we will all get this. If Dell wanted to cancel they could/would have done so by now.

I hope lot'sa people cancel which will speed up my delivery! :D

djradam

11-16-2003, 05:18 PM

Originally posted by SnotRocket
I'm all but positive that we will all get this. If Dell wanted to cancel they could/would have done so by now.

I hope lot'sa people cancel which will speed up my delivery! :D

:stupid:

Joshua

11-17-2003, 09:17 AM

When asked why the CS folks don't know about the substitutions when calling Dell the forum mod said:

The customer service reps have no knowledge of this offer. The Notify team will contact you either today or tommorow by email.

http://forums.us.dell.com/supportforums/board/message?board.id=cc_order_status&message.id=75309

shoeish

11-17-2003, 01:11 PM

I got this:

Dear Valued Customer,

You recently purchased from Dell the Planar 17 inch Flat Panel Monitor (DELL SKU: A0081875) between 11/07/03 -11/09/03. Although we had anticipated being able to ship your order within the quoted lead time, we are experiencing an unexpected delay due to unanticipated demand and supply constraints. We estimate that it may take at least sixty days for us to fulfill all outstanding orders, although some customers may receive their order earlier due to product availability. We apologize for this inconvenience, and are doing everything we can to get your order out to you as quickly as possible. If your payment method was by credit card, your card will not be charged until the monitor is shipped.

Note that by law, we are required to obtain your affirmative consent to this delay before shipping your product. Please be aware that unless we receive your consent to this delay by replying to this email ([email protected]) by 9pm central time on November 20, 2003, we will need to cancel your order. Your email should specify that you wish to continue with your original order if that is your decision.

Alternatively, if you do not wish to wait for the Monitor you ordered, we can offer you a special price on a high-performance Mitsubishi NX86 18" flat panel display for $385.00 before taxes and shipping, $164.00 lower than Dell's regular price of $549.00. This monitor is in stock and features digital input, 1280x1024 resolution, and a 350:1 contrast ratio. Specifications:

Model # Dell Sku Size Contrast Ratio Bright Response Resolution Digital Speakers Price
Planar PX171M A0081875 17" 400:1 260 16ms 1280x1024 yes yes $ 310.00
Mitsubishi NX86 A0156087 18" 350:1 200 30ms 1280X1024 yes no $ 385.00

Please note that this special deal is only available for those who ordered Dell SKU A0081875 (the Planar 17 inch PX171 Flat Panel Monitor) between Nov. 7th and Nov. 9th and only available for those who decide to cancel their original order based upon the shipment delay. If you wish to take advantage of this option, please let us know by replying to this email ([email protected]) with your order number by 9pm central time, November 20, specifying that you wish to cancel your original order and order the Mitsubishi monitor instead .

Please remember, however, that you have the right to cancel your order without choosing any substitute product, and if you do not respond to this email by November 20, we will assume you wish to cancel your order without ordering the alternative monitor.

If you have any questions, please contact Dell by e-mail at [email protected] . Please include your order number or customer number with any correspondence.

Dell Notification Team

djradam

11-17-2003, 01:41 PM

i just got that too ... i was really worried. i thought they were saying you can either cancel OR buy that other monitor.

since i'm in no rush, i'll wait for it, seems like a good deal. and if i find better, i'll just cancel that order.

if i reply, dell better follow through in 60 days, OR ELSE!

Leinie

11-17-2003, 01:57 PM

I talked to a Planar rep the day I canceled my order and they told me that there is no way they can meet the demand for orders that Dell took on for the Planar monnitor they offered.

Who knows if this csr at Planar knew what she was talking about but that is why I canceled my order that day and went out and locally and bought a lcd monitor, did not want to wait around and find out 60+ days from that time.

CynJon

11-17-2003, 04:08 PM

My order status just changed from "in production" to "shipped". I called Dell CSR and got an Airborne Express tracking number. Order detail shows that it's the Planar, possibly even the Black one instead of the black/silver. Either one is fine with me...:cool: :thumbup:

FWIW, I never received the infamous "take the crappy Mitsubishi monitor for more money" email from Dell...

Joshua

11-17-2003, 05:03 PM

I got the email as well. I simply replied, "I'll wait for my order to be filled. Please do NOT cancel my order".

Apex

11-17-2003, 05:33 PM

People have started receiving them. We've had a few emails from people letting us know.

Rav

11-17-2003, 06:39 PM

I sure hope mine ships...purchased it on 11/8 @ 10:30PM...oh boy oh boy.

bachviet

11-17-2003, 07:43 PM

I got the email also and I want my Planar not the crappy Mitsubishi.

SpeedyVic

11-18-2003, 04:03 AM

I ordered on the Saturday that this deal was posted. I have not recieved any kind of anyting from Dell. My order status did change to "Delayed" yesterday. I wonder what this will mean.

djradam

11-18-2003, 12:51 PM

i hope dell will be considerate and make sure i have the funds in 60 days ... ya know?! :)

that would suck to get an overcharge on the CC

mrgaribaldi_hcr

11-18-2003, 01:38 PM

I am sure you guys knew this already but those of you hanging on for the Planar might consider this

http://www.planar.com/Products/Accessories/Video_EX.html

As an optional add on to turn this puppy into a TV or Video monitor as well. I am considering keeping one of the two I ordered now. They were both originally slated a xmas presents for family but since we might miss christmas on the delivery anyhow...

Now all we need is a deal on it .... :).... Oops, wrong forum for that.

dealsguru123

11-18-2003, 06:15 PM

Greetings dealsguru123: Please read the Deals Forum rules (http://www.gotapex.com/forums/announcement.php?s=&forumid=5)

m83eric

11-19-2003, 11:56 AM

I summarized my "battle" against Dell on my website...

http://www.ericthefat.com/phpBB2/viewtopic.php?t=148

Hope this isn't considered spam...

Joshua

11-19-2003, 12:32 PM

Originally posted by m83eric
I summarized my "battle" against Dell on my website...

http://www.ericthefat.com/phpBB2/viewtopic.php?t=148

Hope this isn't considered spam...

Um, so you're basically saying you're in the same boat as the rest of us?

<$.02>

I don't think Dell OWES any of us anything. I won't cry or b1tch or complain. I will be happy if I get the monitor at all at this great price. Dell COULD easily cancel all of our orders right now and be perfectly within their rights to do so. They haven't. They instead, are working directly with the manufacturer to get these out to us. The manufacturer can't make them fast enough.

If you're not happy and think you can do better elsewhere, then cancel your order. I can't feel sorry for you because you think you should get an even bigger deal than the one we're already in on.

So go complain to BBB, the Secret Service, Colin Powell and your mommy, cuz they'll all tell you that Dell is handling this well. They are letting your order continue, if you can't wait, they are offering you alternatives. If even that doesn't make you happy, you can cancel. They do not have your money, you are not "stuck" with them in any way.

Please cry elsewhere. Here is a sad, sad song, just for you: :drums: :guitar:
</$.02>

JackHammer

11-19-2003, 02:45 PM

:eek: :cry: :thumb:

CynJon

11-19-2003, 02:51 PM

Just got mine---:D

Dell subbed the black model for the silver one without asking me but black would have been my first choice so that's fine. I know a lot of people have had to make a lot of calls to get substitutions made and a bunch more have their orders simply labeled "delayed". I still think it's strange that I never got any emails from Dell. And I still think Dell has got a REALLY strange order filling system--it's not FIFO, and it's not LIFO...More like drawing names out of a hat. Can't wait to get this thing hooked up tonight...

Banginblaz

11-19-2003, 05:09 PM

This is the E-mail I got from dell, after I asked for an estimated ship date:

(mine are still "in production" BTW)

Dear Tim,

Thank you for contacting Dell Online Customer Care.

I apologize for the inconvenience and frustrations that this
matter may have caused.

I have gone through your account, and it shows that your order
is currently in back order. Due to multiple factors involved,
Dell is not able to guarantee delivery dates. The lead-time is
an estimated shipping date based on conditions at the time the
order is placed. Although this estimate is usually accurate,
certain conditions may cause the lead-time to change. Every
effort is being done to fulfill your order.

I am sorry that I am unable to provide the estimated ship date.
You may have the option to cancel your order since this item
has not been charged yet to your account.

Once again, I apologize and truly regret any inconvenience or
frustration this matter may have caused. estimates ship dates.

If there is anything additional that you need, please feel free
to visit our online Customer Care center at: www.Dellcustomercare.com

Thank you for your time and patience in this matter. They have
both been greatly appreciated.

Have a wonderful day!

Respectfully,

Yvette
DTC23301
10.00 am-7.00pm CST Monday-Friday
Dell Customer Care

Not very promising, but hopefully I'll get them....

Showtime

11-20-2003, 02:56 PM

Reported at AT.... a guy got a 1900FP (?) LCD instead for $400!

If they back order you call and try for the 20 for $500. :)

-jel:halo:

m83eric

11-20-2003, 03:10 PM

Talked to "special case manager" this morning and I settled for their alternate monitor (Mitsubishi 18'' NX86) for $335.

bachviet

11-20-2003, 05:04 PM

Originally posted by m83eric
Talked to "special case manager" this morning and I settled for their alternate monitor (Mitsubishi 18'' NX86) for $335.
I still like the Planar more than the Mitsu even it's 1" larger. Response time is better, 15ms vs. 25ms.

m83eric

11-20-2003, 05:34 PM

Originally posted by bachviet

I still like the Planar more than the Mitsu even it's 1" larger. Response time is better, 15ms vs. 25ms.

Yea, I know that Planar screen has better specs in every aspect, but I have a desktop sitting without a screen... so I figured to take the alternate.

SpeedyVic

11-27-2003, 10:48 AM

I just checked my order status and it says that the monitor has shipped. How do I get a tracking number from Dell?

mrgaribaldi_hcr

11-27-2003, 12:32 PM

Hrrm.... still "in production" on my two. I guess they must be working on the list in the order received.

CynJon

11-27-2003, 12:51 PM

Originally posted by SpeedyVic
I just checked my order status and it says that the monitor has shipped. How do I get a tracking number from Dell?

You can call Dell CS and they can look it up for you or you can log onto the Dell Customer Care Order Status Forum and ask the moderator to look it up for you. Mine never did show a tracking number online--I had to call to get it. Probably going to be shipped Airborne Express if the tracking number isn't posted on your order status page. Good luck!

SpeedyVic

12-03-2003, 07:12 PM

Well, I tried to get a tracking number, but was not able to get anyone that could find it! Until today. I get home to find a new monitor sitting in my living room, and an email with a tracking number from Dell support. :D

Anyway, have not taken it out of the box yet. I'll probably wait 'til I get the last of the components that I need for my new system.

I gota thank Dell for following through on this deal. This monitor should be sweet.

mrgaribaldi_hcr

12-03-2003, 07:21 PM

Still "in production" here on mine. I am curious to hear how DVD's look on it. I am thinking of buying the Standalone TV Tuner accesory from Planar.

JackHammer

12-03-2003, 07:27 PM

Originally posted by SpeedyVic
Well, I tried to get a tracking number, but was not able to get anyone that could find it! Until today. I get home to find a new monitor sitting in my living room, and an email with a tracking number from Dell support. :D

Anyway, have not taken it out of the box yet. I'll probably wait 'til I get the last of the components that I need for my new system.

I gota thank Dell for following through on this deal. This monitor should be sweet.

When was your ship date and where do you live? My ship date is Monday the 1st at 6:30 pm. I wonder how long it's going to take for me to get it.

bachviet

12-03-2003, 07:54 PM

Mine is still "In Production" mode. :(

SpeedyVic

12-04-2003, 03:26 AM

My Ship date was the 1st of Dec as well. You'll probably get it today. I live in Utah.

JackHammer

12-04-2003, 12:42 PM

I just got mine today and I'm using it right now. I'm currently in 1152x864 mode and I can't seem to adjust the horizontal and vertical size and position of the image. When I use the monitor menu, a lot of the options are blacked out preventing me from using them. Need help.

Joshua

12-04-2003, 03:42 PM

Go with native resolution which should be 1280 by 1024 otherwise it'll look like crap.

LCD's are generally not like CRT's as far as adjusting the picture.

DaNewbie

12-04-2003, 06:39 PM

recieved mine today

JackHammer

12-05-2003, 05:51 AM

Originally posted by SnotRocket
Go with native resolution which should be 1280 by 1024 otherwise it'll look like crap.

LCD's are generally not like CRT's as far as adjusting the picture.

But at that resolution, the refresh rate is 60 hertz. You'll go blind sitting in front of it for 5 minutes.

Joshua

12-05-2003, 07:09 AM

Originally posted by JackHammer

But at that resolution, the refresh rate is 60 hertz. You'll go blind sitting in front of it for 5 minutes.

Not true. LCD's don't refresh the way that CRT's do (with the scan lines scrolling down the screen).

60hz is actually great for an LCD. It will not impact the picture in the least. You really won't see any benefit by running it at a higher refresh rate.

JackHammer

12-05-2003, 07:49 AM

Originally posted by SnotRocket

Not true. LCD's don't refresh the way that CRT's do (with the scan lines scrolling down the screen).

60hz is actually great for an LCD. It will not impact the picture in the least. You really won't see any benefit by running it at a higher refresh rate.

You don't say. Well let me try that resolution for a bit.

Joshua

12-05-2003, 09:44 AM

Originally posted by JackHammer

You don't say. Well let me try that resolution for a bit.

Make sure you turn on cleartype! That WILL make a big difference.

CynJon

12-05-2003, 09:59 AM

Originally posted by SnotRocket
Make sure you turn on cleartype! That WILL make a big difference.

:stupid: My text looked like crap on mine until I turned on ClearType...made a HUGE difference!

In case someone doesn't know how to do it:

Control Panel===>Display===>Appearance===>Effects===>Select Cleartype from the pulldown under "Use the following method to smooth edges of screen fonts"

DaFunkyUnit

12-08-2003, 12:34 PM

I emailed Dell asking when my order will ship. This is what they had to say:

Your order is estimated to ship on or before 1/25/04

:(

Joshua

12-08-2003, 03:24 PM

I called today asking about mine and was basically told that it will ship when they get some by a clueless CSR in India.

mrgaribaldi_hcr

12-10-2003, 05:45 PM

So to the people who received theirs. How is the picture? Did anyone try watching a DVD on it yet? Are the speakers OK?

shabubu

12-12-2003, 02:48 AM

I have this Planar LCD and love it...I got it back in June and have been very impressed with it since...I tried to change the refresh rate to 70 and it looked fine until I tried to play a DVD on it...The picture was distorted...I changed my refresh back to 60 and the picture looks great...I have not tried the speakers as my Logitech Z680's don't need any help....Great Monitor!! Games look great on it too! (Battlefield 1942)

JackHammer

12-12-2003, 07:17 AM

The speakers aren't that great. Pretty weak and sounds hollow. The pic however is pretty nifty. I was watching TV on it yesterday and it was very clear. BF1942 is pretty nice on it too.

JuanInAMillion

12-16-2003, 05:27 AM

12/8/03: Dell Customer Care Response...
"I understand your concern regarding the status of your order.
I apologize for any inconvenience this matter may have caused you. I am really sorry, but your ordered item is on back order. For the moment, I cannot guarantee you the exact delivery date of your package."

=(

Joshua

12-23-2003, 06:17 PM

Still waiting... Anyone gotten theirs lately?

g222leav

12-23-2003, 07:04 PM

:stupid:

bachviet

12-23-2003, 08:59 PM

Originally posted by SnotRocket
Still waiting... Anyone gotten theirs lately?
Nope... I should call Dell tomorrow but I don't think I'm going to get any result since my call will be routed to India. :mad:

Joshua

12-25-2003, 07:31 AM

Originally posted by bachviet
...I should call Dell tomorrow but I don't think I'm going to get any result since my call will be routed to India. :mad:

He he he:

"Hallo my friend! We don't got no monitor for you today. How about a slurpee instead? Can I transfer you now?"

JackHammer

12-25-2003, 05:14 PM

Originally posted by SnotRocket

He he he:

"Hallo my friend! We don't got no monitor for you today. How about a slurpee instead? Can I transfer you now?"

That's a racist remark.

Joshua

12-26-2003, 09:44 AM

Originally posted by JackHammer

That's a racist remark.

No it's not. It is a stereo typical remark used everywhere from "The Simpsons" to many movies and other TV shows. Sorry if you are offended, but if anything I'd say it's a compliment in an off handed way since owning a small business like that is no small feat, especially when you're not a native.

Anyway, back on topic, I still haven't heard hide nor hair of my order.

JackHammer

12-26-2003, 09:52 AM

It's a racist remark.

So by making that 7-eleven comment your intend were solely to compliment their achievement? I truly believe that now.

djradam

01-06-2004, 02:06 PM

so, anyone have any change in status? i THINK that 60 days thing is approaching (i might be 2 weeks early...)

Joshua

01-06-2004, 05:02 PM

Still waiting. Haven't bothered calling since it's useless. CSR's don't know anything more than we do.

mrgaribaldi_hcr

01-12-2004, 10:15 AM

I sent in another inquiry today and got a prompt (and quite respectful response).

"I have reviewed your order and show that it is currently in back
order and estimated to ship to you on or before 01-23-04....etc, etc."

As others here have noted waiting the extra time for a hot deal will make it worthwhile.

shoeish

01-12-2004, 11:30 AM

I got the same answer just this morning.

Joshua

01-13-2004, 08:46 AM

Looks like another batch is going out. People on other forums are reporting receiving them..

/crosses fingers.

djradam

01-13-2004, 04:32 PM

hell yeah! that means i'm one batch closer to getting mine :)

CynJon

01-13-2004, 05:15 PM

Man, that really sucks that you guys have had to wait so long. At least they didn't cancel the orders... I love mine--trust me, it'll be worth the wait!

JuanInAMillion

01-19-2004, 04:10 PM

finaly got mine today. (FL) it was originaly ordered on 11-9-03. looks good...well worth the two month wait for that price...

djradam

01-19-2004, 07:20 PM

lucky you, mine was ordered on the 8th and haven't gotten anything

Joshua

01-19-2004, 08:28 PM

Got mine today!! Ordered on the 9th and got them all. Have faith, they're coming and well worth it.

g222leav

01-19-2004, 08:47 PM

Originally posted by SnotRocket
Got mine today!! Ordered on the 9th and got them all. Have faith, they're coming and well worth it.

still...waiting...:(

mrgaribaldi_hcr

01-20-2004, 05:18 AM

Me too. Mine still "in production"... Ordered 11/09... Ah well, when mine arrive they will be NEWER THAN ALL OF YOURS!!!!

:P

bachviet

01-20-2004, 07:10 AM

Originally posted by mrgaribaldi_hcr
Me too. Mine still "in production"... Ordered 11/09... Ah well, when mine arrive they will be NEWER THAN ALL OF YOURS!!!!

:P
:laugh:

Mine is in the same state.

Joshua

01-20-2004, 11:55 AM

If it makes you feel any better, my status on Dell still says "in production, one or more items is not currently avail..."

djradam

01-21-2004, 03:43 PM

woohoo! got mine today! now let's hope dell forgets to charge my CC (oh, and it's nice dell doesn't tell me they're shipping, i mean what if my CC was maxed out?!)

wnance3

01-21-2004, 05:46 PM

I got both of mine today- drop-shipped straight from Planar. I couldn't be happier with them, especially at this price!

Wes

mrgaribaldi_hcr

01-21-2004, 06:31 PM

Ditto that. Two from Planar arrived today..whoohoo! Haven't unpacked 'em yet.

g222leav

01-21-2004, 07:15 PM

hey, a question for all of those who have not recieved thier monitor yet...is your credit card account current have it's balance adjusted to account for the monitor?....like is your card have a phantom $300 charge on it?

djradam

01-21-2004, 08:05 PM

Originally posted by g222leav
hey, a question for all of those who have not recieved thier monitor yet...is your credit card account current have it's balance adjusted to account for the monitor?....like is your card have a phantom $300 charge on it?

mine doesn't, that's why i hope they "forget" to charge me :) i mean it was there for like three weeks after i ordered it. but yeah, nothing this time. i dunno :shrug:

DaFunkyUnit

01-21-2004, 09:26 PM

my card is not charged, nor did i receive my monitor

bachviet

01-21-2004, 10:29 PM

Just got mine today but I didn't have a chance to use it since my friend took it off my hand for the same price.

DaFunkyUnit

01-22-2004, 07:56 AM

question for you guys:

does your order status at the Dell website still say "InProduction" ?

wnance3

01-22-2004, 08:51 AM

Yes, I've had my monitors for 3 days and my order status is still "In production"- actually it's the "one or more items in your order are currently unavailable. . ."

I think this is because these monitors are being drop shipped straight from Planar as they are built.

Wes

Joshua

01-22-2004, 09:02 AM

Originally posted by wnance3
Yes, I've had my monitors for 3 days and my order status is still "In production"- actually it's the "one or more items in your order are currently unavailable. . ."

I think this is because these monitors are being drop shipped straight from Planar as they are built.

Wes

:stupid:

DaFunkyUnit

01-22-2004, 12:59 PM

yay! got the monitor today!
:D

:shifty:
now, since Dell had Planar directly ship us the monitor, and they havent charged (at least for me) my CC yet, it is possible to maybe cancel the order, and yet still keep the monitor....

the Dark Side beckons......

g222leav

01-22-2004, 11:22 PM

Originally posted by DaFunkyUnit
yay! got the monitor today!
:D

:shifty:
now, since Dell had Planar directly ship us the monitor, and they havent charged (at least for me) my CC yet, it is possible to maybe cancel the order, and yet still keep the monitor....

the Dark Side beckons......

yea!!! i finally got mine tooo!!!! i haven't opened it just yet. i'm not sure what i'm going to do with it. i've been waiting for oh so long!!!

mrgaribaldi_hcr

01-28-2004, 12:41 PM

Anyone else have this problem?

One of these was an XMAS present for father-in-law who is older. They currently use a 17 inch trinitron running at 800*600 (not a bad monitor in its day). This Planar monitor although gorgeous at the higher resolution looks only so-so at 800-600 because it is not the native resolution.

The icons are too small for him at 1280*1024 Now he "thinks" he wants his old monitor back even if it means yielding back room on the desk.

Hrrm...

bachviet

01-28-2004, 12:49 PM

You always want to run the LCD at its native resolution. You could always make the icons bigger at 1280x1024 so I don't know what's the problem.

DaFunkyUnit

01-28-2004, 12:56 PM

Originally posted by mrgaribaldi_hcr
Anyone else have this problem?

One of these was an XMAS present for father-in-law who is older. They currently use a 17 inch trinitron running at 800*600 (not a bad monitor in its day). This Planar monitor although gorgeous at the higher resolution looks only so-so at 800-600 because it is not the native resolution.

The icons are too small for him at 1280*1024 Now he "thinks" he wants his old monitor back even if it means yielding back room on the desk.

Hrrm...

try 1024x768 :shrug:

i find that running 1024x768 on a 15" LCD, the icons are the same size as running 1280x1024 on a 17" LCD. (my Planar rocks! :D )

Joshua

01-29-2004, 07:36 AM

Originally posted by mrgaribaldi_hcr
Anyone else have this problem?

One of these was an XMAS present for father-in-law who is older. They currently use a 17 inch trinitron running at 800*600 (not a bad monitor in its day). This Planar monitor although gorgeous at the higher resolution looks only so-so at 800-600 because it is not the native resolution.

The icons are too small for him at 1280*1024 Now he "thinks" he wants his old monitor back even if it means yielding back room on the desk.

Hrrm...

Increase the DPI under the Advanced tab in Display Settings. Go with 120% at 1280x1024 and you should see big improvement.

bissond

02-06-2004, 08:47 AM

I have one stuck pixel in the bottom right hand side. (Stuck on magenta).

Not a big deal. Just wondering if anyone has had any pixel problems and what they did.

-:angry:Evil Lord Drewcifer:angry:

shoeish

02-06-2004, 08:49 AM

Mine shipped today!!!! Wooooohooo!

bissond

02-09-2004, 06:45 AM

Ok, try this for me someone.

When you have your monitor on and you reboot windows, do you encounter any problems?

My computer will reboot (Dell PowerEdge 400SC), but right when it gets to the windows login screen, the monitor goes Wiggy. Like it will turn all white with streaks and lines of color. Also at this moment it becomes unresponsive. Like I press power and it will not turn off. I have to actually unplug the monitor and plug it back in, and then it works.

I'm going to call planar and utilize their awesome warrenty, but I wanted to see if anyone else has the same problem.

-Evil Lord Drewicfer