View Full Version : Any Vonage users here?
04-01-2004, 08:47 AM
Anyone use it? Good/bad/indifferent?
04-01-2004, 12:57 PM
I do!! I love it.. I'm on the lowest plan and my monthly bill is about $17. Most of my call are incoming so I don't have to worry about going over my minutes. What few calls I do make are long distance, so it is great not paying any long distance now.
We have been on it for a few months now.. I have a panasonic 8 handset cordless phone and it plugs directly into the gateway they send. It is just like using a regular phone.
Very cool.. highly recommend. Some people have bandwidth problems with it, but if you have a fairly recent router it should support Qos and your calls should be fine if you max out your upload bandwidth.
We have had 2 dropped calls in the 3 months we have been with them and in both instances it was my ISP having issues, not vonage. Let me know if you have any questions..
04-01-2004, 01:51 PM
Are you using DSL or cable? What speed?
04-01-2004, 02:04 PM
I'm on cable (Cox) with 3mb down and 256kb up. I run web and email servers at home too, so there can be quite a bit of traffic on the line. I had it for about a week on SBC DSL (128up) and didn't have any problems then either. I'm using a netgear RT311, which supposedly maintains the QOS information, although I can't find anything that says so officially.
I do NOT use their gateway as a router as they recommend.
oh, I sent you a pm too..
04-01-2004, 04:41 PM
If anyone is interested in using this to replace your home phone, here are some tips:
I just set up a friend of mine (last month). Takea a regular phone cord and plug one end into the gateway they give you, plug the other end into a phone jack in your house. Now go outside and open up the gray telephone box that your home phone comes from. Disconnect the red and green wires that are most likely held down by a couple of screws. You can either tape em up or just leave them in there as long as they aren't touching. Close up the box and plug your home phone into any phone jack in the house... You now have internet phone from any room you have a phone jack... just like with ma bell.
04-01-2004, 05:05 PM
This works great.. However I would recommend disconnecting from your telco first.
04-02-2004, 12:53 AM
bbrian, what does your $17/month plan include?
i've been looking for something for my friends in america to use to call me in Korea.
04-02-2004, 07:34 AM
kinda pricey for me
04-02-2004, 12:35 PM
pricey? I was paying $70+ for SBC. I'll have broadband either way, so paying 17 versus 70 is quite a bit of savings.
The 17/month includes 500 outgoing minutes and unlimited incoming. For this plan they don't care if it is a local or long distance call. (incoming calls never go against minutes)
The next plan is $25 and is unlimited local calling and 500 minutes long distance.
The highest plan is $35 and is unlimited everything.
All the plans come with voicemail (accessible via website, email, and email with wav attachment), call forwarding (configurable via website, such as ring vonage phone and another phone, ring vonage phone 5 rings then another phone, etc), call waiting, three way calling, caller id, call transfer, etc.. pretty much every feature you can get on a phone line.
Their voicemail system has quick prompts and accepts input at any time.. very quick and easy to check voicemail. Plus they do the dotted tone when you pick up the phone to tell you there's new voicemail.
Your account is accessible via their website and includes realtime usage (the second you hang up the call details are on their website), detailed billing, and ways to reconfigure your service.
I feel much more in control of my service with Vonage. The phone service is just as good, and customer service/account access is WAY better. If I go out of town to somewhere with broadband access I can take my phone with me and it's just like I'm at home.
I can also give anyone interested a referral link to get a month free (plus I get a month free). I'd post it, but I think it's against the rules, plus I don't want anyone thinking I'm praising them just to get referrals. PM me if you want the link or have other questions..
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