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Xarthan
04-27-2004, 05:52 PM
Has anyone done this yet? This is one of those deals that "Seems to good to be true"

I mean I tried using the coupon code on the Tablet Notebook so I basically pay 700 bucks for a Centrino Tablet. :eek3:

Shocking! Just want to see if anyone else tried out this deal. But i'm itching to get that tablet :)

Tico
04-27-2004, 06:15 PM
Not yet but I am going to

spigidygak
04-27-2004, 06:22 PM
Has anyone done this yet? This is one of those deals that "Seems to good to be true"

I mean I tried using the coupon code on the Tablet Notebook so I basically pay 700 bucks for a Centrino Tablet. :eek3:

Shocking! Just want to see if anyone else tried out this deal. But i'm itching to get that tablet :)

It should be honored but look a bit closer the tablet pc model is not a centrino its a Via C3 cpu.

Markel
04-27-2004, 06:45 PM
Well, I have been seriously considering an AMD 64 3200+ (and K8V-deluxe MB) for my next system. I configured one with that (no optical drives - I can salvage what I need and have some spare parts), an FX 5700 Ultra, XP Pro, 80GB SATA, and a few trinkets, for $697. It would be hard to touch that package for that price anywhere else. I ordered.

Apex
04-27-2004, 06:51 PM
I'm thinking of picking up one of those mini boxes. Already have a 160GB drive from staples.

Problem is I really don't need any more computers. Of course, that's never stopped me in the past.

Xarthan
04-27-2004, 06:57 PM
yeah i got a barebone system for406 for just the cpu, loads of ram, etc.. :)

just kinda strange the order #'s are only in the thousands.

johnnymk
04-27-2004, 07:13 PM
You can get a Celeron PC for $203 if you delete the HD, the floppy, mouse, keyboard and CDROM and operating system.

Akula64
04-27-2004, 09:54 PM
Check out the WatchDog section of the May 04 Maximum PC. Interesting item about AI Computers and AIPCS.com. Owner of AI Computers seems to be a bit of a slick talker. Don't know if I would trust them after reading the bit.

dRu168
04-27-2004, 10:37 PM
wow...they have a really nice website.

=)

DarkFury
04-27-2004, 10:40 PM
Check out the WatchDog section of the May 04 Maximum PC. Interesting item about AI Computers and AIPCS.com. Owner of AI Computers seems to be a bit of a slick talker. Don't know if I would trust them after reading the bit.
Yeah... I already alerted folks to this in another thread, however now... it's "buyer beware at your own risk"...

Apex seems to have an agreement with these folks... so I hope nobody gets burned.

dRu168
04-27-2004, 10:52 PM
oh yea how can you upgrade to 2.8 for $25? (for the barebones system)

For me it's +$50...am i missing something?? =/

k28la
04-27-2004, 10:56 PM
http://www.bbbnewyork.org/businessreports/Default.aspx?id=73780

I think this about sums it up

stech4u
04-27-2004, 11:22 PM
here's a reply i got from AT forums ....

http://www.resellerratings.com/seller4533.html (The name they used to go under)
http://www.bbbnewyork.org/businessreports/Default.aspx?id=73780
http://www.my3cents.com/search.cgi?criteria=aipcs
http://www.alexa.com/data/details/?url=aipcs.com

but maaaan, 50%-off that p4-mobile gamer!!! ... :|

dRu168
04-27-2004, 11:34 PM
i resisted..too many red flags... =/

now lets see what happens... =) :bandit:

Xarthan
04-28-2004, 12:10 AM
it seems those who are having problems are those who didn't pay by credit card or had their checks bounce. Not a huge ass worry to me as I paid by CC so yeah...

k28la
04-28-2004, 12:34 AM
it seems those who are having problems are those who didn't pay by credit card or had their checks bounce. Not a huge ass worry to me as I paid by CC so yeah...

Ditto, paid with Citi Aadvantage (racked up 815 points too :P) and got the WS Centrino w/ built-in wireless... including 2yr warranty and no tax to CA

We'll see what happens... Citi ALWAYS grill merchants when it comes to these things, so they'd best not EVEN try anything... But yeah, we'll see :gle:

Apex
04-28-2004, 01:19 AM
Spend a bit of time, read the complaints. It's worth it for your own peace of mind.

Basically what happened is they hooked up with a bad finance company, which took the deposits and ran. Since they didn't get the money from the finance company, the products didn't get shipped, and it just compounded from there.

They've since cut ties to that company and purchases are handled through credit cards, so the consumer is protected. If the system doesn't ship, you call up your credit card, and your credit card removes the charge. Pretty straight forward. On the flip side, when you do get your computer, you've got a seriously great deal.

All and all, you have to decide what your comfort level is. If you're unsure of your credit card, don't order. It's not worth sweating for 2 weeks over (typical custom system build times).

Oh yea, btw dRu168, the upgrade is $50 minus 50% coupon = $25. :)

av6
04-28-2004, 01:55 AM
n/m i decided to cancel the order.

I thought about it and saw all the complaints. :boxing: To me i personally realized it's really not worth the trouble of trying to recoupe the funds if there is a problem.

From my exp. with MC Even the process of a refund takes awhile if they dispute the charge. You will still keep going back and forth with the merchant. I had this happen recently with a local company who wouldn't issue you my fiance a refund credit. Not sure about American Express or Citi Bank's CC policies.

stech4u
04-28-2004, 02:09 AM
I just put in an order for them to buld me a gamer machine. Total came out to $1200. I paid by Master Card, but how come i'm not getting free shipping?

Is free shipping with all the systems?

geez...is that w/ the 50%-off discount?

Underclocked
04-28-2004, 06:20 AM
Some great "looking" deals there and I'm sure some folks will get a bargain, but I'm going to pass on this one. Their pricing with this discount falls into the "too good to be true" category.

May kick myself later when everyone reports what wonderful machines they bought, but I would rather kick myself later than take the chance of getting ripped off. Far too many negatives out there including those referenced here.

I tried to call them just now - no answer.

dunnry
04-28-2004, 08:02 AM
Anyone been able to get ahold of these guys? I bought a Zalman cooler from them early last week, and no word from them. I have been trying to contact them using their email address ([email protected]) and phone - but to no avail.

How is Apex getting ahold of them? So far, the seem to be pretty sketchy.

av6
04-28-2004, 08:06 AM
man i just had to have my CC company void my whole damn credit card out.

I'm feeling like this is a Scam. BEWARE guys.

I tried to contact these people via the phone and e-mail. Altohugh, their listed 1-800 number is dead. The other number(s) just rings, rings, rings... what reputable company has a number with no voice mail or answering machine.

(800) 775-4010
(631) 755-8004
(631) 755-8000
(877) 247-4500 -Disconnected

dunnry
04-28-2004, 08:36 AM
man i just had to have my CC company void my whole damn credit card out.


Are you saying that you cancelled your CC, and had them reissue new #?? I don't know if I would go that far yet. I have not been charged yet for the order, so I am not sure what Amex could do at this point. I just want to get ahold of them and figure out what is going on.

Xarthan
04-28-2004, 08:37 AM
man i just had to have my CC company void my whole damn credit card out.

I'm feeling like this is a Scam. BEWARE guys.

I tried to contact these people via the phone and e-mail. Altohugh, their listed 1-800 number is dead. The other number(s) just rings, rings, rings... what reputable company has a number with no voice mail or answering machine.

(800) 775-4010
(631) 755-8004
(631) 755-8000
(877) 247-4500 -Disconnected

so that's how you canceled your order? damn...

av6
04-28-2004, 08:43 AM
so that's how you canceled your order? damn...

Yes. It sucks, but the good thing is i don't use this CC much. It's primarily for internet orders.

dunnry: Yes, for that amount of money i feel it's worth it. I don't want to dink around with a company who has 1K+ of my money.

ApltnHkyMutt
04-28-2004, 08:56 AM
I think i read somewhere that apex explained that the company has been having phone problems... that may explain why you cant get through.

Underclocked
04-28-2004, 09:35 AM
Seems to me that if Apex believes their line and enough so to post this deal, the folks at that company could come aboard with a bit of reassurance as to the validity of their business. Maybe this is their shot at redemption and an attempt to establish some credibility but given their past history, excuses seem just that. Apparently phones aren't working properly and EMAIL isn't working properly - this from a company that builds hi-tech computers???

I would like to be wrong. I would also like to take advantage of their great offer, but caution dictates otherwise.

quantumburnz
04-28-2004, 10:06 AM
FYI, the AI homepage says, "Free Shipping! available on all systems *as originally configured." So, if you change something in the system, no free shipping. I put my order in though! I'm feeling daring, and hey, if it doesn't work out, just call up my CC company and they get rid of the charge. I've done it before and they're really good about taking care of things like that.

Although I do find it strange that they don't answer their phones and their tech. support # is disconnected... Maybe they're really busy?

grgbrady
04-28-2004, 10:16 AM
Anyone email APEX yet or get a response from him?

av6
04-28-2004, 10:23 AM
really though all numbers no one picks up nor an answering machine of any kind?

I really wish you guys the best of luck. Unfortunately, right now i don't have that kind of money sitting around for my "toys" fudning.

quantumburnz
04-28-2004, 10:36 AM
Just emailed APEX, we'll see what APEX says.

Bidhere23
04-28-2004, 10:40 AM
I, also, would like to order a new Centrino laptop but what vendor offers 50% off on top of $200 off? I e-mailed gotapex to see if he could verify the firm's authenticity. I almost ordered a new computer last night but after reading all the info decided against it..... Good luck guys!

PS. I also tried to call their sales department but the phone just rang and rang.

RoniMan
04-28-2004, 10:51 AM
just a fyi,

apex gets about 500 email a day...he's also just had a baby...(well, not HIM, but his wife...you get the point), so he's not exactly gonna be returning your email anytime soon.

besides, apex has already said to go with your own discretion. if anyone, email the COMPANY you're buying from.

i'm trying it out b/c i can always contest the charges...

Xarthan
04-28-2004, 10:55 AM
I too just canceled the order with my credit card company. This isn't worth stressing over for me. Best of luck to those who are going for it. it's really a pain and hassle and takes up time to contest charges

ApltnHkyMutt
04-28-2004, 11:05 AM
You can always contest the charges if there is a problem.. why cancel your order now, why not wait to see if there is a problem. If there is a problem its not to hard to just call your cc company and tell them whats up and have them take care of the problem

quantumburnz
04-28-2004, 11:07 AM
Agreed, it's not like there's too much to lose.

stech4u
04-28-2004, 11:09 AM
sucks--i only have a BofA debit/check card... anyone gone through w/ this form? ...contesting charges that is...

DarkFury
04-28-2004, 11:18 AM
sucks--i only have a BofA debit/check card... anyone gone through w/ this form? ...contesting charges that is...
Buying this with a DEBIT card would be HIGHLY INADVISABLE!!!

Do not do this... once they have your money, burden of proof is on you and they got the cash up front.

If nothing else, use a CREDIT CARD for this deal... or else you may be sorry you didn't.

LordPolo
04-28-2004, 11:25 AM
this is kind of related i suppose. i bought the ram for 75 dollars a couple weeks back. Hasn't come they said they went oos and it would come back in a couple weeks. did anyone receive ram from them? After reading all this stuff I'm starting to get a little wary.

dennpett
04-28-2004, 12:27 PM
I went ahead and ordered before I knew about the problems with email and the 800 numbers. I am a little nervous. I have ordered in the past and received my items but.....this is a crazy deal.

NullUnit2000
04-28-2004, 12:32 PM
I decided to give it a shot. I used a Citibank Virtual Account, just in case.

Plus, according to their own policy, since my billing and shipping addresses are different, they are supposed to call me before the order can be processed. With a real live person on the line I can ask them how the hell they plan on making any money this way. If the answer fails to satisfy, I'll just cancel.

Worse comes to worst, call my bank and dispute the charge.

k28la
04-28-2004, 12:39 PM
I decided to give it a shot. I used a Citibank Virtual Account, just in case.

Plus, according to their own policy, since my billing and shipping addresses are different, they are supposed to call me before the order can be processed. With a real live person on the line I can ask them how the hell they plan on making any money this way. If the answer fails to satisfy, I'll just cancel.

Worse comes to worst, call my bank and dispute the charge.


Yeah, same thing... Different billing/shipping address... But they still haven't called, and it's been about 24hrs since I placed the order. Good move with Virtual Numbers. Wish I'd thought of that. Though Citi will freeze my card in a second if they notice ANY unusual activity. They do it to ME all the time, LOL

Bidhere23
04-28-2004, 01:28 PM
Thank you for contacting us about this. We have a good working relationship with that company. Though we've had a couple order problems, they were quickly solved. That's a very good record considering how many people have ordered from them through our links in the past few months already. You can read more here:

http://www.gotapex.com/forums/showthread.php?t=72090&highlight=aipcs

In a nutshell, the problem they had before was with a finance company they used. If you read each of the complaints carefully, you'll see they all stem from this. The finance company took the deposits and ran. They've since cut ties with that company, and have even set up a restitution fund.

Right now, the phone lines are down. They're upgrading to a T1, which the phone lines will run though as well. This takes a few days to transition over.

We've been keeping on top of it though, just watching out for our viewers.


Best wishes,


=================================
Gabriel C Lam - AKA Apex
Got | Apex?
http://www.gotapex.com
You're the kid, this is your cookie jar!
=================================

Apex
04-28-2004, 01:34 PM
The transition from a PBX to a T1 to handle data/voice services does, as you probably already know, take a few days. Unfortunate timing.

ApltnHkyMutt
04-28-2004, 01:38 PM
Thats awsome new.. its not to late for the rest of you folks to jump on this deal.. im thinking i might even order a second seeing how low the prices are and all!!!

quantumburnz
04-28-2004, 01:40 PM
Thanks for the reply APEX!! You rock! Thanks for looking out for us too :)

Arhant
04-28-2004, 02:00 PM
I ordered, then read the various complaints. I think it really does come down to how much you can trust the customer service of your credit card. In my case, I cancelled the order with an email and cancelled my credit card as well. No phone service, incorrect phone number on order confirmation and bad reviews add up to risk I'm unwilling to take. Apex did contact me promptly about the various issues with AIPCS, but the timing doesn't seem right. Now they are adding a huge voume of orders to their already taxed system. I hope you all get the computers but I have passed.

k28la
04-28-2004, 02:01 PM
The transition from a PBX to a T1 to handle data/voice services does, as you probably already know, take a few days. Unfortunate timing.

In light of this HUGE deal, it may've been wise to put something on their site advising their customers of this... First impressions go a LONG way :rolleyes:

Apex
04-28-2004, 02:37 PM
I do spend loads of time researching the companies and deals we post, because I owe it to my viewers. I believe that is my responsibility. Plain and simple.

If this deal falls through, and you made an honest effort to dispute the charge with your credit card, but your credit card will not credit you against the fraud, I will personally pay for your charge, as long as you ordered through our links on gotapex.

My word is good.

NullUnit2000
04-28-2004, 02:57 PM
I do spend loads of time researching the companies and deals we post, because I owe it to my viewers. I believe that is my responsibility. Plain and simple.

If this deal falls through, and you made an honest effort to dispute the charge with your credit card, but your credit card will not credit you against the fraud, I will personally pay for your charge, as long as you ordered through our links on gotapex.

My word is good.

:wow: WHOA! I hope it doesn't come to that, but Apex, you are one hardcore OG mofo.

quantumburnz
04-28-2004, 02:58 PM
second that!

Burzhui
04-28-2004, 03:01 PM
To all the newbs on this site and in this forum who are raising a lot of dust over something that hasn't even happened yet.

I have been with this site for about 4 years, Gabriel (Apex) has saved me a lot of money on things i needed and didn't need. And if Apex posted it, then it is good. The man hasn't steered me wrong yet. I jumped on this deal, and i'm staying on it.

civicdidex
04-28-2004, 03:02 PM
:stupid: 's

stech4u
04-28-2004, 03:16 PM
used paypal's virtual card. checkout went through even though i dont have enough $ on my balance ^^

i'll be expecting a call from them anyways... addys are diff.




Buying this with a DEBIT card would be HIGHLY INADVISABLE!!!

Do not do this... once they have your money, burden of proof is on you and they got the cash up front.

If nothing else, use a CREDIT CARD for this deal... or else you may be sorry you didn't.

Burzhui
04-28-2004, 03:24 PM
i recieved not 1 not 2 but 3 order confirmations. interesting

kei2
04-28-2004, 03:27 PM
Nice deal, I'd hop aboard if I had the capital (and a CC not just a debit card). The prices are out of this world, and like people have said it's safe if you order with a CC. DF's explanation makes a lot of sense. Apex's backing on top of that makes it zero risk. G/L to all who ordered!

k28la
04-28-2004, 03:35 PM
I'm not worried...

I've never had a prob with disputes using my Citi card and $815 is nothing compared to some of the disputes I've had in the past, including nightmare companies such as Damark and ValueAmerica (remember those guys? Can I get an UGH?!?)

dRu168
04-28-2004, 04:04 PM
Oh yea, btw dRu168, the upgrade is $50 minus 50% coupon = $25. :)

doh! haha :dead:



But yea I also put different shipping and billing addys..if they call and get the answering machine how am I supposed to call them back if their phone lines are down?? :neartears

Flip
04-28-2004, 04:41 PM
With Apex's gaurantee I would jump on this deal, but they don't take AMEX. That's the only non-debit card I have. Oh well =(

k28la
04-28-2004, 05:00 PM
doh! haha :dead:



But yea I also put different shipping and billing addys..if they call and get the answering machine how am I supposed to call them back if their phone lines are down?? :neartears

Email them yer cell/alt number... that's what I did :idea:

Arhant
04-28-2004, 05:13 PM
OK, You're on, Apex. I reordered with a new credit card. I have had 100% success with this site and with this additional assurance, I am cautiously optimistic. Thanks Apex!

aggieSlaughter
04-28-2004, 05:24 PM
I've been a visitor of this site for a couple of years now too, and APEX, I just wanted to let ya know, YOU ROCK. You do take the best care of everyone here, and I hope you know we all greatly appreciate it. I'm really fighting the temptation of ordering this. I have NO money(hate being a broke college kid), but those programming assignments would be so much easier to do if I could do them outside on my widescreen centrino laptop using our schools wireless network while chillin out behind our Comp Sci building.....hrmmmmm....

what to do...what to do.....

Underclocked
04-28-2004, 05:26 PM
Newb. Bruhahaha! :)

Apex's word is certainly good enough for me.

Burzhui
04-28-2004, 05:28 PM
Email them yer cell/alt number... that's what I did :idea:


did they contact you?

angel357
04-28-2004, 05:36 PM
Hot damn, I want in on this deal. I sold my old laptop for 1600$ and am now in the market for a new one. The only problem is that their most powerful laptop only has a radeon 9000 in it. I would pay an additional 400$ just to get a 9700 pro 256mb in there like powernotebooks.com has... :-(

dunnry
04-28-2004, 05:54 PM
I managed to get an email back from aicomputers.com today. They advised me that the Zalman cooler I had ordered was out, and that they would be getting more in next week and shipping it out.

I think with what Apex has said and the confirmation I will stick it out. I have never had a problem ordering what was on the frontpage of this site before... so I figure, why would it start now? :)

Markel
04-28-2004, 06:46 PM
My worry now is that after getting my hopes up, AI might not come through on shipping the system I ordered. But I'll be a happy camper if it shows up (at the price I ordered it for). I couldn't begin to buy the raw components for that price.

weavweb
04-28-2004, 08:27 PM
I agree with most of you -- Apex is the man and I trust his offers!

I have bought 2 Centrino Laptops and 1 Mobile P4 Gamer PC. For this price I might as well sell them on eBay if I cannot turn them over....anyways.....

Thanks Apex
Dale

olouie
04-28-2004, 08:30 PM
people who ordered in NY, did you get charged tax? strange that they dont charge tax anywhere

stech4u
04-28-2004, 08:39 PM
? it shouldn't be, unless their dell ...in other terms, good for us who dont live in NY.

Burzhui
04-28-2004, 08:42 PM
people who ordered in NY, did you get charged tax? strange that they dont charge tax anywhere


yea i got charged like i was some sort of a bitch :neartears

ApltnHkyMutt
04-28-2004, 09:01 PM
I wonder how long its going to take them to ship the computers out? any idea's? anyone get charged yet? anyone get an order confirmation yet?

k28la
04-28-2004, 09:02 PM
did they contact you?

OMG, no!

Like I'm special or something... LOL

But if/when they do, I'll be sure to post ASAP :P

aggieSlaughter
04-28-2004, 09:04 PM
apex homepage shows the deal is dead, but the coupon still works for me. Am I missing something?

ApltnHkyMutt
04-28-2004, 09:33 PM
apex homepage shows the deal is dead, but the coupon still works for me. Am I missing something?
its past midnight. the old coupons that are on the g|a site have "expired" per say

ammo_collector
04-29-2004, 12:55 AM
Ordered a monster rig ($4,892.00 50% off came out to $2,446.00!!!):

A.I. 4600 64BIT
Antec P160 Aluminum Case
500 Watt - Titanium Power Supply
a.i - (Clear Side Panel) Prematched W/ Case Color
AMD Athlon 64 FX53-64 bit Processor
a.i - High Performance Quiet AlCu CPU Cooler
Asus Motherboard for Opteron 200 Processors Model
2GB Registered ECC DDR SDRAM PC-3200
ATI® Radeon 9800XT 256MB DVI/TV 8X AGP
148GB WD Raptor SATA 10,000 RPM(RAID 0 - (2) 74GB Raptors)
a.i - Aluminum Hard Drive Cooler (Quantity 2)
52x24x52x CD-RW - IDE - Black
16X DVD Drive (Black)
Floppy Drive (Black)
Creative Labs Sound Blaster Audigy 2 ZS 7.1 Sound
10/100 Ethernet Onboard
Microsoft® Windows® XP Professional Edition
Standard (Black) Keyboard KB-9900
Blue Light Cathode -(installed w/ switch)
Blue UV Reactive Rounded IDE Cables
Stealth ultra quiet 80MM Case Fans
Blue-UV Reactive Paint applied to interior
Creative Megaworks THX 6.1 Speaker RT
6 Port USB 2.0 Configuration (4 Rear, 2 Front)
Belkin Back-UPS Professional 650VA


Crossin my fingers.... Can't wait!

ApltnHkyMutt
04-29-2004, 01:30 AM
Wow, nice rig... you know you could have save like 200 bucks off of that by removing xp pro and doing that your self, 100 buck for the cold cathod w/ install, they sell those on the site for 12 buck, its not hard to do your self. actually come to think of it.. all the "case mods" are all dirt cheap at there site and you can do it all to save lots of money.

faither
04-29-2004, 05:21 AM
people who ordered in NY, did you get charged tax? strange that they dont charge tax anywhere

They're on LI. NYS is going to get charged tax.

Burzhui
04-29-2004, 06:31 AM
i wonder why the 6 port USB 2.0 cost more then the 8 port usb 2.0 setup

ThinkBling
04-29-2004, 06:33 AM
Has anybody actually gotten a phone call or email response other than an immediate confirmation email?

Depending on the price of the case, my deal saved $100 to $200 bucks.

Everything was brand name parts. So as long as the system arrives, each individual piece should have a manufacturer's warranty on it.

It would be nice if aicomputers.com (http://www.aicomputers.com/) would just pick up the phone and give some reassurance.

Ravendas
04-29-2004, 07:00 AM
They haven't called me yet either.

If I include everything I ordered, I saved around $500 for a mini A64 gaming system. That's pretty good.

-Rav

ammo_collector
04-29-2004, 07:02 AM
Yeah, I just wanted to be legit with the XP licensing this time. Plus, this will be the first machine I own where (hopefully) no tweaking is necessary straight out of the box.

I think the 6-port option is cheaper than the 8-port because with the 6-port, 2 of the ports are hard wired through the front console of the case, where as the 8-port configuration simply adds an external USB hub.

Anyone know for sure?

quantumburnz
04-29-2004, 07:29 AM
I had emailed the [email protected] and received a response yesterday. So, they are alive, I'm sure all of our orders are going to be fine.

ThinkBling
04-29-2004, 08:03 AM
After numerous attempts of calling, aicomputers.com (http://aicomputers.com) still will not pick up the phone. They have not replied to the email sent yesterday either. The credit card used for this purchase, still has no activity on it.

Hopefully this is just a small operation that is getting pounded too hard by orders to respond.

The Mini-A64 would definitely have been preferred. They type of motherboard was not posted so that was a put-off.

Burzhui
04-29-2004, 08:25 AM
those cases are about 69 dollars, you can see them in the accessories part of the site

ApltnHkyMutt
04-29-2004, 10:56 AM
I had emailed the [email protected] and received a response yesterday. So, they are alive, I'm sure all of our orders are going to be fine.
What was the email about? what did they say?

k28la
04-29-2004, 11:31 AM
I had emailed the [email protected] and received a response yesterday. So, they are alive, I'm sure all of our orders are going to be fine.

They still haven't contacted me via phone or email to verify my CC info (since billing/shipping are 2 different addy's) and I also goofed and selected the DVD only as opposed to the DVD/CDR combo on the Centrino WS Laptop...

No worries... I'm patient... Sorta :throw:

deereal
04-29-2004, 12:55 PM
Its amazing after seeing so many red flags,
how many people are still willing to risk it...

I mean...isn't it convient that this deal came out of nowhere,
only lasts one day
and you cannot contact the company by any means

oh well, i guess its human nature

ApltnHkyMutt
04-29-2004, 12:57 PM
Its amazing after seeing so many red flags,
how many people are still willing to risk it...

I mean...isn't it convient that this deal came out of nowhere,
only lasts one day
and you cannot contact the company by any means

oh well, i guess its human nature

I guess you just got to have some faith in Apex.

ammo_collector
04-29-2004, 01:01 PM
I too am awaiting an email/phone call regarding my shipping/billing address. My shipping address is different from my billing, but it's listed with the CC company.

However, I'm leaving for Italy today and won't be back for a couple of weeks. Sent them email regarding this issue - email contained my billing address, and hope they respond via email...

Still can't get through to the sales line...

ThinkBling
04-29-2004, 01:11 PM
I too am awaiting an email/phone call regarding my shipping/billing address I too have the same issue.

k28la
04-29-2004, 01:11 PM
Its amazing after seeing so many red flags,
how many people are still willing to risk it...

I mean...isn't it convient that this deal came out of nowhere,
only lasts one day
and you cannot contact the company by any means

oh well, i guess its human nature

Yup... and if everyone gets screwed, it'll make it that much easier for us to get our money back (especially credit card holders). Again, I've taken on MUCH bigger battles, including the local Nissan dealership to the tune of $853

So yeah, no big whoop :P

Arhant
04-29-2004, 01:15 PM
I received an email acknowledging the cancellation of my order.
I pulled out of the deal and then reordered based on the word of APEX. I received an order acknowledgement on the reorder, but nothing since.

ApltnHkyMutt
04-29-2004, 01:18 PM
I wonder how long it takes to put in a new T1 line? a week, few days?

Burzhui
04-29-2004, 01:55 PM
I just recieved an email from them. I emailed them because i forgot to remove a floppy drive when i was configuring the PC. SO i emailed them to remove the ****er.

Got a response

Mark,

I will take care of this for you.

NP

Thank you,

The a.i Team
www.aicomputers.com
*******************
1.800.775.4010

*******************
Please keep in mind our phone systems are being upgraded to a T1 connection phone and will be down for a few days. Very sorry for any inconvenience. This is being done to better serve the customer.
***************************

IIMrHeadII
04-29-2004, 02:13 PM
I wasn't in the market for a new PC, but I wanted a cheap SATA drive. So...I configured a barebones system with two HDD and convinced the roommate to buy the processor, mobo, case, ram, and one HDD from me at eBay OEM prices. Net result: 120gb SATA HDD for $15 cost ;)

k28la
04-29-2004, 02:28 PM
I just recieved an email from them. I emailed them because i forgot to remove a floppy drive when i was configuring the PC. SO i emailed them to remove the ****er.

Got a response

Mark,

I will take care of this for you.

NP

Thank you,

The a.i Team
www.aicomputers.com
*******************
1.800.775.4010

*******************
Please keep in mind our phone systems are being upgraded to a T1 connection phone and will be down for a few days. Very sorry for any inconvenience. This is being done to better serve the customer.
***************************

OK, I emailed them almost 24hs ago... And place the order 48hrs ago... Still no contact from them via email or phone... Hmm, what gives? :shrug:

halfapie
04-29-2004, 02:32 PM
Just wondering - how many orders did these people get under this deal?

My order number was 48XX. Anyone else want to share their order number so everybody can have an idea of how many orders they received?

(Don't post the actual number! just something in the ballpark)

This way we know if they are swamped with orders or not.

slaus
04-29-2004, 02:38 PM
42XX here

dRu168
04-29-2004, 02:45 PM
44XX for me

k28la
04-29-2004, 02:48 PM
40xx

Burzhui
04-29-2004, 03:28 PM
45xx

also take into account how many orders were cancelled

Arhant
04-29-2004, 03:34 PM
50XX Late around 730PM EST

IIMrHeadII
04-29-2004, 03:36 PM
I put my order in with 8 minutes left in the day, ~5300

quantumburnz
04-29-2004, 04:32 PM
40XX here! woot!

ApltnHkyMutt
04-29-2004, 04:37 PM
order number 370X .... how low can you go?

Apex
04-29-2004, 04:42 PM
They put a few extra people on email duties, and they should be through them within a day or so. Believe me, there are LOADS.

HAHA! Take that! I don't feel so bad with my 700 emails in the last 2 days now.

ApltnHkyMutt
04-29-2004, 04:55 PM
so it looks about 700 orders in the time of the deal. not to bad, im sure they had to make some money out of it. and if not hopefully some returning customers

k28la
04-29-2004, 04:59 PM
They put a few extra people on email duties, and they should be through them within a day or so. Believe me, there are LOADS.

HAHA! Take that! I don't feel so bad with my 700 emails in the last 2 days now.


Can you say... KANA?!? :gle:

Lyraic
04-29-2004, 06:05 PM
my order was 35XX hehehe
Here was an email I got from them today. There is hope !!


Sir, ( I am woman but ya know)

It takes about 10 - 12 days to build and test, and A Tracking # will be issued to you once the order ships.

Thank you,

The a.i Team
www.aicomputers.com
*******************
1.800.775.4010

*******************
Please keep in mind our phone systems are being upgraded to a T1 connection phone and will be down for a few days. Very sorry for any inconvenience. This is being done to better serve the customer.
***************************

Xarthan
04-29-2004, 06:16 PM
45xx

By-Tor
04-29-2004, 06:30 PM
I wonder how long it takes to put in a new T1 line? a week, few days?

I work for a phone company in North Carolina (USLEC) and most of our customer have about 20 MINUTES of downtime... It takes about 3 weeks for the T1 to be installed, but the actual service outage time is small and typicall after hours...

I'm starting to worry...

Underclocked
04-29-2004, 07:10 PM
A backlog of 1000 or so pending orders might look good on paper. Possibly even something that could be used to one's advantage if seeking finance.

I jumped in after Apex said his piece.

Seems to me the worst that might happen would involve cancellation of the bulk of the orders (long term, might be some short term hassles).

moetop
04-30-2004, 03:37 AM
Allright

Everybody settle down! I got in on the memory from AI a week ago, it shipped quick, and I didnt have any issues with them. Shipped the 16'th arrived at my door the 21'st. I got it cheaper than I could have on Pricewatch and WITHOUT ISSUE. As soon as i get my PC in a resonable time and everything is as expected, I am going to put a very positive review on Resellerratings. I suggest that if you have a good experiance you do the same.

I have seen t1's take some time to get installed right. Both the fault of the Local provider, or whoever is installing the equipment at the local site

Ohh ya order #
44xx

Hey Moe!!
Moetop

mr_smooth
04-30-2004, 04:43 AM
underclocked, I work for a phone company too (SBC), granted that there is only a few minutes of downtime but only if the whole thing has been worked out ahead of time. we've had a few customers who call us as soon as they place the cancel order with their current vendor not thinking about the time taken to get the circuit built etc. that could be the case here, other times are when the customer moves into a new suite/ building but forgets about needing a T1, that takes time too.

I hope that this really is the case and our orders do get fulfilled, I have faith in Apex. I've saved much money thanks to him and have had the opportunity to show others the teachings of the apex to save the them money on purchases.

Underclocked
04-30-2004, 05:22 AM
Thanks for the info, mr_smooth. I'm not the one that made the phone company comments but I appreciate your input.

And I don't doubt Apex's sincerity for a moment. As a "newb" :) that's been silently here for years - since shortly after the beginnings of this site - I've saved a buck or two based upon Apex's input and resources as well. And I appreciate this site.

My comments haven't been aimed at Apex or intended to reflect negatively on him.

Some of you that have been around these boards for awhile might recall a deal or two I've uncovered. But I've tried always to exercise caution and advise the same to others. The company in this particular deal has had a lot of red flags raised in the past so caution (and perhaps even a bit of paranoia) aren't out of order.

Like moetop, positive results will get them a good review on ResellerRatings from me. I hope we will all be able to make that type of review when the deal is done.

knimbleknight
04-30-2004, 05:36 AM
My order # was the in 3700s, but I cancelled. No customer service = no sale in my book. Not that I was worried about getting money back from my credit card company if the order never shipped, but after reading all this stuff, I don't have a lot of faith in the company if something went wrong with the computer, so just not worth the potential hassle.

And the stuff earlier with the finance company is sketchy at best. Even if the entire problem stemmed from an external finance company, after reading those complaints, it didn't seem like the company did so much as lift a finger to try and help those who got burned.

With that said, there doesn't seem to be a whole lot of risk for those who ordered with credit cards - other than that issue of dealing with potential problems once the product arrives, but for this kind of deal, that risk is probably worth it for some - but not me. Hope everything works out for everyone - be sure to keep us updated. Who knows, maybe I'll give this company another shot.

moetop
04-30-2004, 06:18 AM
I will add this though, that I did not read their resellerrating, because I trust in Gotapex and Bens as well. I must visit 10-15 times a day. I can say that I may not have bought anything from them if I did, but in reality I got the RAM and my transaction was dam near perfect, so Im playing the wait and see game..

ammo_collector
04-30-2004, 10:57 AM
Order #47XX

faither
04-30-2004, 11:08 AM
40**, ordered from them before and had great experiences.

weavweb
04-30-2004, 11:24 AM
__

DarkFury
04-30-2004, 11:36 AM
Yea----I never got my RAM

In order status it shows that the RAM order is still *pending*

Anyways, I bit the dust and bought 2 Centrino Laptops.......we'll see
Dale
Bit the dust... :eek:

Hopefully you just bit the bullet.... biting the dust means your "dead". :2far:

Quiescence
04-30-2004, 01:59 PM
My order # is 52**.. The order status still seems to be "New".. Is that normal?

ApltnHkyMutt
04-30-2004, 02:27 PM
My order # is 52**.. The order status still seems to be "New".. Is that normal?
I would think so. My order is still in the new status. I think it means its in the queu to be processed. just a guess though

dizzytrain
04-30-2004, 03:46 PM
darn it! i bought two of these computers, cause it seemed like apex was endorsing this company and the deal. I did not even think to check their seller ratings, cause apex seemed to be pushing hard on this promo But now it seems like it was too good 2 be true.At the best this is a small operation that could not even hope to fill the number of orders they received. they cant even respond to their e-mails. Why would they put out a promotion that would bring them their greatest # of orders right before taking their phone lines down. It seems their operation is at full capacity just charging our cards. They will charge our cards receive a huge influx of cash, delay sending out the P.C' s hoping some of us dont deny the charges while waiting on them. Or even worse they may send out the computers not as described which would make it hard to dispute the charges. How on earth did Apex advocate such a shady deal, and why did they not atleast show some skepticism, and let us know the backround of this company. Well if Aicomputers follow thru, they will have certainly changed their rep. around since we will all give them good reviews. But if this was a sham they will be finished. Too many people involved this time. It seems more than obvious that these guys are very iresponcible, Why on earth would apex think them capable of building this many computers at this price, we thought they where a big seller, with the fancy site but with a little bit of research (something we could not do given the false urgency of the deal!suprise!they extended it even though they dont have any phone lines.) their true nature becomes more than obvious. Oh well i may have to through the trouble of changing credit cards now, which will be tough since thats all i use. Notice how they have been selective about their reply via e-mail, they are reading them just ignoring the tuff questions. Great now i feel like the one with artificial intelligience :(

olouie
04-30-2004, 03:50 PM
i am not too worried, no activity on my CC and with Apex's word I am comfortable just waiting it out

Reaper
04-30-2004, 03:59 PM
Hi Gang,

My order is 38XX and I have yet to hear anything by phone or email from AI Computers. If Apex is in communication with whomever at AI then he should provide some reassurance to the rest of us by having AI post some type of update on their site regarding the situation or at the very least post an email of the communication he has had with AI. Don't want to offend Apex but there are quite a few conserned customers here, and we have seen very little to reassure us!!

DarkFury
04-30-2004, 04:43 PM
darn it! i bought two of these computers, cause it seemed like apex was endorsing this company and the deal. I did not even think to check their seller ratings, cause apex seemed to be pushing hard on this promo But now it seems like it was too good 2 be true.At the best this is a small operation that could not even hope to fill the number of orders they received. they cant even respond to their e-mails. Why would they put out a promotion that would bring them their greatest # of orders right before taking their phone lines down. It seems their operation is at full capacity just charging our cards. They will charge our cards receive a huge influx of cash, delay sending out the P.C' s hoping some of us dont deny the charges while waiting on them. Or even worse they may send out the computers not as described which would make it hard to dispute the charges. How on earth did Apex advocate such a shady deal, and why did they not atleast show some skepticism, and let us know the backround of this company. Well if Aicomputers follow thru, they will have certainly changed their rep. around since we will all give them good reviews. But if this was a sham they will be finished. Too many people involved this time. It seems more than obvious that these guys are very iresponcible, Why on earth would apex think them capable of building this many computers at this price, we thought they where a big seller, with the fancy site but with a little bit of research (something we could not do given the false urgency of the deal!suprise!they extended it even though they dont have any phone lines.) their true nature becomes more than obvious. Oh well i may have to through the trouble of changing credit cards now, which will be tough since thats all i use. Notice how they have been selective about their reply via e-mail, they are reading them just ignoring the tuff questions. Great now i feel like the one with artificial intelligience :(


All I can say is "try to be patient" and wait and see....

Other than that... I TRIED to warn folks as best as possible and Apex gave his disclaimer as well, so folks went into this deal more or less with their eyes open...

Good luck to those of you who took the chance... Hopefully your fears will be calmed shortly. :D

dizzytrain
04-30-2004, 06:04 PM
All I can say is "try to be patient" and wait and see....

Other than that... I TRIED to warn folks as best as possible and Apex gave his disclaimer as well, so folks went into this deal more or less with their eyes open...

Good luck to those of you who took the chance... Hopefully your fears will be calmed shortly

Ya on this forum, but a lot of us did not know about this specific forum, and there was no disclaimer or warning on the deals page it was in-fact the reverse,
I'm not blaming apex and i hope my aprehension is unwarranted.
I would just like to know more about the comunication going on between the two parties.
My credit card was charged strange charges in santa monica, (i dont live there) i'm dealing with the card company now. the odd thing is the card was not charged but there is a hold on the money (they believe someone used it to rent musical instruments?) I use it a lot on the internet, maybe some Hacker got into their data base or some one else's and just stole my card info. Evererybody ought to check the transactions on their cards as well, if anyone else has strange charges be sure to post it up here. Ive already contacted apex privately and they were very nice, im watching this thing carefully, hopefully all will end OK

k28la
04-30-2004, 07:47 PM
All I can say is "try to be patient" and wait and see....

Other than that... I TRIED to warn folks as best as possible and Apex gave his disclaimer as well, so folks went into this deal more or less with their eyes open...

Good luck to those of you who took the chance... Hopefully your fears will be calmed shortly

Ya on this forum, but a lot of us did not know about this specific forum, and there was no disclaimer or warning on the deals page it was in-fact the reverse,
I'm not blaming apex and i hope my aprehension is unwarranted.
I would just like to know more about the comunication going on between the two parties.
My credit card was charged strange charges in santa monica, (i dont live there) i'm dealing with the card company now. the odd thing is the card was not charged but there is a hold on the money (they believe someone used it to rent musical instruments?) I use it a lot on the internet, maybe some Hacker got into their data base or some one else's and just stole my card info. Evererybody ought to check the transactions on their cards as well, if anyone else has strange charges be sure to post it up here. Ive already contacted apex privately and they were very nice, im watching this thing carefully, hopefully all will end OK

I only use 2 credit cards... Citibank MasterCard and Amex... PERIOD

USBank hassled me on a chargeback once, which I ultimately won after 5 months :rolleyes:
and even MBNA, the largest issuer of credit cards, wasn't the easiest to deal with.

And don't EVEN get me started with Providian. That sh*t went RIGHT in the shredder :angry:

Xarthan
04-30-2004, 08:59 PM
what's wrong with providian?

dizzytrain
04-30-2004, 09:06 PM
(My credit card was charged strange charges in santa monica, (i dont live there) i'm dealing with the card company now. the odd thing is the card was not charged but there is a hold on the money (they believe someone used it to rent musical instruments?))

cleared it up with the card company and the music store, everything is fine now. it had nothing to do with AI, The 1st charge at the store was way before i gave them my info.
so maybe this thing is legit, dont know but dont think ive got the guts to hang around and find out

k28la
04-30-2004, 09:55 PM
what's wrong with providian?

I'm not gonna go into my own story, but here's a few sites for yer viewing pleasure:

http://www.providianfinancialsucks.com/ (but of course)

http://www.ripoffreport.com/results.asp?q1=ALL&q5=providian&submit2=Search%21&q4=&q6=&q3=&q2=&q7=&searchtype=0 (317 Entries Found)

And it even goes all the way to that useless waste of space in D.C.
http://www.detnews.com/2002/politics/0207/15/politics-536414.htm

LOL... enjoy.

moetop
04-30-2004, 10:03 PM
Everyone before you post please read the entire thread. Apex IS talking with them, and they ARE responding to general E-mails, as a matter of fact Apex himself has said he will make it right if it falls through and your credit card refuses to reimburse. (Post #49 on this very thread)

To Quote APEX

"I do spend loads of time researching the companies and deals we post, because I owe it to my viewers. I believe that is my responsibility. Plain and simple.

If this deal falls through, and you made an honest effort to dispute the charge with your credit card, but your credit card will not credit you against the fraud, I will personally pay for your charge, as long as you ordered through our links on gotapex.

My word is good."

All the BS they have to go through because everyone is canceling, reordering, E-mailing, ETC is just going to slow things down, so STFU and leave well enough alone! You may ask how that would affect, as the techs probably are not the ones dealing with those issues. Well imagine them ordering 1000 peaces of pc3200 512 Mb sticks, so they can build these machines and then having %10 of the orders canceled. If you are lucky you can call your wholesaler and have them change the order, but if it shipped now your either stuck with 100 sticks of ram, possibly a restocking fee or, at least dealing with shipping them back. So they ship them back, and now another %5 of the people reorder. Now your short. You do this to all the parts that can be different in the PC (Video, Ram, HD, ETC) and what you have is 300 computers that are almost built, but 1 stinking part is not there, and you are waiting on it. I used to work for a company much like AI. Margins are very slim, and having the right parts is a nightmare, because of changes like these. And just wait until you get a batch of bad parts!!!!

If that didn’t cheese enough people off the next thing I have to say will.

I didn’t know they let 12 year olds have credit cards. I don’t mean to piss in everyone’s Wheaties, but give it a break. It's been a whole 2 days. Come back after the 10 it's going to take to build the computer (actually more like get to your place in line) and then call me a fool. I am man enough to admit when I am wrong. Are you man enough to act like one?

Yo It's Moe!
Moetop

slaus
04-30-2004, 10:26 PM
Everyone before you post please read the entire thread. Apex IS talking with them, and they ARE responding to general E-mails, as a matter of fact Apex himself has said he will make it right if it falls through and your credit card refuses to reimburse. (Post #49 on this very thread)

To Quote APEX

"I do spend loads of time researching the companies and deals we post, because I owe it to my viewers. I believe that is my responsibility. Plain and simple.

If this deal falls through, and you made an honest effort to dispute the charge with your credit card, but your credit card will not credit you against the fraud, I will personally pay for your charge, as long as you ordered through our links on gotapex.

My word is good."

All the BS they have to go through because everyone is canceling, reordering, E-mailing, ETC is just going to slow things down, so STFU and leave well enough alone! You may ask how that would affect, as the techs probably are not the ones dealing with those issues. Well imagine them ordering 1000 peaces of pc3200 512 Mb sticks, so they can build these machines and then having %10 of the orders canceled. If you are lucky you can call your wholesaler and have them change the order, but if it shipped now your either stuck with 100 sticks of ram, possibly a restocking fee or, at least dealing with shipping them back. So they ship them back, and now another %5 of the people reorder. Now your short. You do this to all the parts that can be different in the PC (Video, Ram, HD, ETC) and what you have is 300 computers that are almost built, but 1 stinking part is not there, and you are waiting on it. I used to work for a company much like AI. Margins are very slim, and having the right parts is a nightmare, because of changes like these. And just wait until you get a batch of bad parts!!!!

If that didn’t cheese enough people off the next thing I have to say will.

I didn’t know they let 12 year olds have credit cards. I don’t mean to piss in everyone’s Wheaties, but give it a break. It's been a whole 2 days. Come back after the 10 it's going to take to build the computer (actually more like get to your place in line) and then call me a fool. I am man enough to admit when I am wrong. Are you man enough to act like one?

Yo It's Moe!
Moetop


Yeah, I used to work in a system house too. Nothing wasted more time and caused more problems than when people would call up to either change or cancel an order. Finding the individual system then having to change the paperwork and it always seems that taking a computer apart takes considerably longer than building it.

I rather they take their time to get the systems done right and tested properly. If they rush and systems ship out defective, everyone is going to come screaming to this forum that AI didnt do a good job of QCing. I certainly dont need the headache of sending parts or the system back to get something fixed that could have been easily taken care of if they had the system another couple of days. These arent exactly easy machines to build either.

phlick
04-30-2004, 10:39 PM
Chill out and wait the 2 weeks, then see what's up. These people obviously don't have the resources of Dell or HP, let them do what they said they were going to do. If they don't THEN you can get all up in that.

dizzytrain
04-30-2004, 11:26 PM
Sorry but responcible credit card owners dont just throw around their numbers excpecting the credit card companies to bail them out. That sounds like something that a twelve year old would do. It also seems that these guys would be in a much better position if a lot of the orders that were placed are cancelled. Since this was an inventory reduction sale, they clearly are in no position to be ordering parts to fufill their obligations at those prices. I would not be surprised if they were simply overwhelmed by the responce and are now trying to figure out if it is viable for them to meet their obligation. If that is the case I can certainly sympathise. But we also have to realize this is not hapening in a vaccuum, these guys have been roundly criticized for their former opertation by fellow consumers, a basic search on the internet would show that their past performance is very sketchy. That being said, i dont think there is much to worry about, the reason i began to worry was because i had charges for 450 dollars on my card the day after i placed the order, these charges did not come from me. So i began to suspect it may have got out through A.I, but upon deeper investigation it had nothing to do with them. Someone else got a hold of my numbers before they got them. Perhaps, we are all little skepticle cause we all know this deal was a bit too good to be true. Anyhow, i'm sure they will send out their inventory's worth, and no more. To order on any large scale at those prices would be very unlikely, unless the companys the are ordering from are allowing them to carry debt. If we seem tuff on them now, they need'nt worry cause if they come through on this deal we will be just as active and animate in singing their paise as we are in voicing our skepticism.

Xarthan
04-30-2004, 11:48 PM
if that is so they were prob overwhelmed with orders on the first day, then why would they agree to extended it for one extra day? hmmm.....

sxm
05-01-2004, 04:49 AM
People,
Just remember how other major companys dont send you anything for months. I remember getting my 200gb hdd from Dell after 2 months and a laptop deal from Staples was 2 months, with no emails from any of them. So everyone just has to be patient. You cannot expect AI computers to put together and send out a nice rig in a couple of days (also on Apex's deals page it said that it would take about 2 weeks). Deal was not just 1 day either, it was a couple days. Apex helped extend it for us, because it was such a great deal.

moetop
05-01-2004, 07:10 AM
When I buy something with my credit card online I never consider that the credit card company is going to bail me out. That would be foolish.

Yes they have been criticized, and I highly suspect that some of it is rightly so, but we also know from this thread that they had a serious issue with their Finance company which has since been changed. I am sure they too were looking for a deal on their financing. :) They are still pulling a 5.89 on reseller ratings, which is by no means great, but not a disaster either. I draw my line at 5.5, but I very carefully read why they are that low so I can avoid the pitfalls.

If they have orders for computers they ARE clearly in a position to buy parts to fulfill orders, as they probably DON'T have to actually pay their wholesalers for 30-90 days depending on their agreement. This underscores once again my explanation above how this can directly affect how long it is going to take to get our machines. This is common practice in ALL industries. Even if it is an inventory reduction you always plan on buying fill in parts, as well as never quote for over what it is going to cost you.

Dizzy- Glad to here you figured out what the $450 was that would certainly suck if what you originally suspected actually happened.

Cant wait to get my new rig.. (As allways fingers crossed) :)

Moe Money Moe Money Moe Money.
Moetop

halfapie
05-01-2004, 08:17 AM
Yup gotta wait until AI says something first. Man it might be a while cause my order # is in the 48XX range.

I hope people with order numbers in the 3XXX range will post on this forum to let us know if their order status changes? :)

I wonder, is ANYONE's order "Status" reading something other than "NEW"?

dizzytrain
05-01-2004, 08:29 AM
i doubt this is a scam, if it were they would have charged all our cards already, but they have not. Which suggests to me that they are genuinely trying to figure out if they can meet their obligation, and charge only those whose P.C's they can build. If they follow through on this they wont have to worry about their seller rating anymore, all of us will make sure and rate them much higher, so that others wont have to worry like this anymore. That would make this promotion of theirs a huge success, even if they lose a little at the end, since their biggest obsticle to growth is obviously that rating.

My order # was 36xx , I jumped on this one quick, maybe too quick
any change in status will be posted.

Anyone earlier than the 36XX range?

Grubbie
05-01-2004, 09:36 AM
I love how newly registered people on the boards come in and complain.

dizzytrain
05-01-2004, 09:38 AM
Thats usually what brings people to a new board,
atleast you love it..

Grubbie
05-01-2004, 11:09 AM
Thats usually what brings people to a new board,
atleast you love it..


Yaaaa you finally hit the enter key....... I wanted to say something earlier about it, but you should try to break up your post more, it is just annoying to read a big block of text. :eek3:

k28la
05-01-2004, 12:18 PM
Yup gotta wait until AI says something first. Man it might be a while cause my order # is in the 48XX range.

I hope people with order numbers in the 3XXX range will post on this forum to let us know if their order status changes? :)

I wonder, is ANYONE's order "Status" reading something other than "NEW"?

Nupe... still says "new"

And still no response, 2 emails later... Bleh

:censored:

ApltnHkyMutt
05-01-2004, 12:32 PM
Nupe... still says "new"

And still no response, 2 emails later... Bleh

:censored:
Its Saturday.. did you really expect to get a response on a weekend?

k28la
05-01-2004, 01:45 PM
Its Saturday.. did you really expect to get a response on a weekend?

With that huge volume of orders, hell YES!

DankNstickY
05-01-2004, 03:43 PM
:rolleyes: the warnings were there. if you chose not to take them into consideration, thats on your ass. so stfu. shouldve just kept the cc in your wallet if you were gonna bitch and bitch after you placed your order.

dizzytrain
05-02-2004, 02:06 AM
Me no expect to get Pc
Me no expect to get charged either
Me no care no more :wavey2:

cphreak
05-02-2004, 07:13 PM
I'm slowly losing faith in this deal... Although I don't worry about being charged illegitimately, I hate the anxiety of waiting for a response. I need a resolution so that I can move on.

Burzhui
05-02-2004, 08:10 PM
:rolleyes: the warnings were there. if you chose not to take them into consideration, thats on your ass. so stfu. shouldve just kept the cc in your wallet if you were gonna bitch and bitch after you placed your order.

:stupid:

Xarthan
05-02-2004, 09:25 PM
don't they CHARGE your CC when they SHIP your order? i thought that's how companies do it.

ApltnHkyMutt
05-02-2004, 10:03 PM
My experience with companies that build computers is that when the order process starts the prebuild stage they charge your CC. as for now my status still shows new, which in my eyes that means that they havent gotten around to billing or processing my order.

By-Tor
05-03-2004, 05:51 AM
My order needed verification because my billing and shipping addresses were different. I have not been able to confirm the info with the company. Has anyone else been able to? Thanks.

MASTERPL
05-03-2004, 05:58 AM
Has anyone seen their order change from new to "anything-else?"

Arhant
05-03-2004, 07:04 AM
Dell charges your CC when they are ready to ship. AI may make inquiries to see if you CC is valid, but they shouldn't charge until it has shipped. I think that is standard practice.

Bidhere23
05-03-2004, 10:32 AM
My order number 53xx is still marked as new.

cphreak
05-03-2004, 10:57 AM
Now their 1.800.775.4010 number gives a busy tone. Are people getting thru or did they just leave the phone unhooked?

Still have some patience to wait. One more week and I'll give up...

olouie
05-03-2004, 11:05 AM
i am just going to wait, still no charges on my CC and it does take time to build esp with their number of crazy orders from this deal.

ThinkBling
05-03-2004, 11:22 AM
Anybody made any further progress on this over the weekend?

halfapie
05-03-2004, 12:14 PM
well, we shouldn't expect aicomputer to process ALL those orders within the 3 business days they've had so far... (although we may FEEL that they should, it would be unreasonable for us to demand that from a small shop like this. Unless we want them to like.. go crazy?)

Here's what I'm going to do - since I need a computer right now, I'm going to n*we*g to buy parts and build one like I originally planned. (Am i allowed to mention outside websites on this forum?) Then I'll be fraging by the end of this week, just in time for the end of finals! =)

If aicomputer comes through and builds me my extremely cheap AMD 64 computer according to the 50% deal, then I'm just gonna sell it for profit! :)

(Although if AI is faster then my expectations my credit card may go over my monthly limit!)

We can all monitor our credit cards to see if they charge anyway, so there really is no worries.

Meanwhile, I echo those voices that say "let's wait." I have this belief that the guys at AI will do a better job (and work more efficiently) if they're happy. Let's not hassle them. :)

FYI, order #46XX still reading "NEW" I wonder when they'll start building the first systems?

doughboy
05-03-2004, 12:59 PM
LOL....first post on here...just want to say that you guys are funny. We all know that this is a good deal, but based on the price & number of orders submitted, I seriously doubt the deal will go through.

If AI comes through, that's awesome, especially since I'm in queue for a system from them. :D My thoughts are that this deal is way too good to be true -- if it's this easy to make some money, I think AI would've thought about it and would've either priced the systems a little higher or sell the parts separately. I have yet to come across a business that would take a HUGE hit like this to satisfy customer demand, especially if AI's history is in question.

db

doughboy
05-03-2004, 01:07 PM
I'm #37xx on the list and my status is still "New".

db

quantumburnz
05-03-2004, 01:28 PM
Expect to probably be in 'new' for a while doughboy. Those of us who are still in the #40XX range are still 'new'. But I'm not worried. All in due time, all in due time.

doughboy
05-03-2004, 03:23 PM
Expect to probably be in 'new' for a while doughboy. Those of us who are still in the #40XX range are still 'new'. But I'm not worried. All in due time, all in due time.

yup, it's cool. i'm cautiously optimistic about this deal; if it doesn't come through, it's no surprise.

also, wouldn't 37xx come BEFORE 40xx? ;)

db

ApltnHkyMutt
05-03-2004, 03:33 PM
Uh, i always thought 4000's came before 3700's... ;)

quantumburnz
05-03-2004, 08:13 PM
Hmm, ya, sorry about that, I stand corrected. I belive my thought ability was impaired at that time due to only getting 1.5 hours of sleep last night because of my damn circuits project!!

Underclocked
05-03-2004, 08:18 PM
Wait long enough and a P4 3GHz will be worth 79 cents. :gle:

Burzhui
05-03-2004, 08:44 PM
Apex, did you have any luck talking to them?

kooguy
05-04-2004, 12:55 AM
hey guys,

i dont know if you remember that 25% iff kingston ram deal around 4/16, but i made two orders of 512 pc2700 ram.

my order number is 32XX, so much earlier than most of you guys who ordered the computer. my order confirmation email was recieved on 4/16, and another email saying it was "PENDING" arrived 4/19.

since then, it is still "PENDING." no charges to my cc have been made, but i tried emailing them a week ago and there's no response. they dont even have the memory link offered on their site.

i think they're either they dont have stock, or they're officially the slowest company on earth.

i'm going to buy my ram elsewhere and just demand a refund if they do ship it. i wont pick it up and have the items reshipped to them.

horrible.

just dont expect anything to happen. anything that does will be a bonus.

doughboy
05-04-2004, 10:50 AM
thanks for letting us know. this is ridiculous that they're not getting back to people. oh well, i'm just gonna sit on it for a few months (if necessary) since i have nothing to lose.

ilselu1
05-04-2004, 11:26 AM
Noobie here Ordered on the 27th, order number 39XX. Will post if I see any change

pcguy
05-04-2004, 12:58 PM
thanks for letting us know. this is ridiculous that they're not getting back to people. oh well, i'm just gonna sit on it for a few months (if necessary) since i have nothing to lose.

I highly doubt they actually have manpower to process all the emails. They probably need it all to process orders, if they're doing that. Hopefully this will all go through. That would rock :)

doughboy
05-04-2004, 01:04 PM
I highly doubt they actually have manpower to process all the emails. They probably need it all to process orders, if they're doing that. Hopefully this will all go through. That would rock :)

oh, i meant getting back to people as in getting back to kooguy, whose order # is 32xx on the RAM he purchased. if they haven't gotten back to him about an update on that order, there is no way in hell they'll get to us.

Xarthan
05-04-2004, 02:34 PM
they'll get to you in 2-3 months :(

tourbound
05-04-2004, 02:40 PM
Ok, I'm a newb because I just stumbled on these forums looking for answers to why AI isn't getting back to people.

I ordered last Tuesday, I'm in the 3700's. I emailed them the same day and got an answer on Wednesday evening. All I really asked was estimated ship date. I emailed them twice more on Wednesday night-Thursday morning, but have yet to see a response to those emails.

I have also been in contact with Apex. I sent him an email yesterday and another today about AI not emailing back. I haven't heard back from Apex, but I have a feeling he is in contact with AI because I got an email this afternoon from AI titled "Your order".

It read as follows:

"Due to large volumes within the last few weeks, there have been a few delays w/ emails and such. Please see below for phone explanation. I just checked on your order and everything looks fine.

Sorry for any inconvenience this may have caused you."

Of course, they didn't answer any questions I had previously asked, but they did CC Apex on the email. So I guess he was in contact with them for me or us.

Anyway, just thought I would give everyone my update.

akaRadar
05-04-2004, 03:00 PM
I highly doubt they actually have manpower to process all the emails. They probably need it all to process orders, if they're doing that. Hopefully this will all go through. That would rock :)


I ordered by using the gotapex site for the half price deal also and agree that AI is probably overwhelmed with orders and emails. It would be nice if AI would at least post something on their web site concerning this. Also the fact that AI's homepage still shows an ad that expired 04/30/2004 does not give me a good feeling. I'm still waiting for any reply to any of my emails to AI, but I have not given up hope, yet.

laozx
05-04-2004, 03:20 PM
I ordered by using the gotapex site for the half price deal also and agree that AI is probably overwhelmed with orders and emails. It would be nice if AI would at least post something on their web site concerning this. Also the fact that AI's homepage still shows an ad that expired 04/30/2004 does not give me a good feeling. I'm still waiting for any reply to any of my emails to AI, but I have not given up hope, yet.

I also ordered through Apex's deal on the 28th, order number 46XX. I had an error in my billing phone number, so I emailed them to give them my correct number. They replied to me the next day with just a "Thanks". But I agree w/ Radar, I think it would be a great idea if they put something on their website or send out a mass email to all the customers who bought from Apex's deal, just to show a sign of good faith that they are working hard getting these orders out, and not leave us here wondering. Well i'm still hoping this deal goes through.

kooguy
05-04-2004, 03:39 PM
They replied to me the next day with just a "Thanks".

whoa. signs of life. we should alert NASA or something

Quiescence
05-04-2004, 05:20 PM
No offense, but I don't understand people emailing more than once for the same subject.. If they haven't answered your first email why send another one.. Just be patient and we'll see what happens.. Bugging them with more and more emails wouldn't help, right?..

I think we should give them some time, two weeks or so.. If nothing changes by then we can either cancel our orders or try contacting them.

tourbound
05-04-2004, 05:41 PM
No offense, but I don't understand people emailing more than once for the same subject.. If they haven't answered your first email why send another one.. Just be patient and we'll see what happens.. Bugging them with more and more emails wouldn't help, right?..

I think we should give them some time, two weeks or so.. If nothing changes by then we can either cancel our orders or try contacting them.


Well, I have to disagree a bit. We are talking about a company that has all of our addresses and credit card numbers. I am a customer and being able to get in touch with someone that has all this info, I have a right to be able to contact, and in a timely manner.

We have companies out there like SVS subwoofers who respond to emails easily within 24 hours, sometimes within 15 minutes, and do it 7 days a week, at all times of day and night. This is the how customer service should be.

I'm going to hold out for my order, but I'm not pleased about not getting responses to emails. I don't want to have to bother Apex with this, and shouldn't have to.

Apparently since they CC'd him on the email they sent me, he must have contacted them on my behalf.

Quiescence
05-04-2004, 05:53 PM
Well, I have to disagree a bit. We are talking about a company that has all of our addresses and credit card numbers. I am a customer and being able to get in touch with someone that has all this info, I have a right to be able to contact, and in a timely manner.

We have companies out there like SVS subwoofers who respond to emails easily within 24 hours, sometimes within 15 minutes, and do it 7 days a week, at all times of day and night. This is the how customer service should be.

I'm going to hold out for my order, but I'm not pleased about not getting responses to emails. I don't want to have to bother Apex with this, and shouldn't have to.

Apparently since they CC'd him on the email they sent me, he must have contacted them on my behalf.
On a second thought, I think you're right.. But again, how could emailing them more than once help?

pop-eye-
05-04-2004, 05:58 PM
EDIT: OK my friend was yankin my leg.. sorry !!!




Dear customer, We are sorry to inform you that your recent order was not available for promotional pricing at the time of your purchase. Your credit card company has been billed for the sale price of your order minus an additional $200.00 for your inconvenience
$1635


I didn't order a friend sent me this.. there is a chance he's just trying to make me worry.. since i did the deal with his CC for him.. hehe.

O yea.. I'm not a NEWBY I just don't post here much :D

tourbound
05-04-2004, 06:52 PM
On a second thought, I think you're right.. But again, how could emailing them more than once help?

Well, I emailed them more than once because I forgot questions that I wanted to ask.

And email systems aren't perfect. There is always the off chance that one gets lost during routing.

I guess when you have done business with the likes of SVS and gotten an email reply in mere minutes, you expect to be able to get atleast one reply in 6 days from other companies.

doughboy
05-04-2004, 10:38 PM
I just read this.. anyone else get one ??


Dear customer, We are sorry to inform you that your recent order was not available for promotional pricing at the time of your purchase. Your credit card company has been billed for the sale price of your order minus an additional $200.00 for your inconvenience
$1635


I didn't order a friend sent me this.. there is a chance he's just trying to make me worry.. since i did the deal with his CC for him.. hehe.

O yea.. I'm not a NEWBY I just don't post here much :D

maybe it's just me, but it doesn't make any sense for them to charge the CC without contacting you about the new price. we agreed to be charged a certain amount when we submitted our orders...

i'm guessing that your friend is trying to get a good laugh out of this. at least i hope so.... :)

Xarthan
05-04-2004, 10:53 PM
officemax did that to me once, charged my cc more money cauz they though they had a pricing mistake wo/ contacting me.

ThinkBling
05-05-2004, 05:21 AM
AIComputers phone is on a permanent busy signal since yesterday. The second number that they include in the email has been disconnected the entire time.

Arhant
05-05-2004, 06:35 AM
It's been busy since the day of the deal. Has anyone tried calling the number in the middle of the night to see if it rings then? How can they process business not related to this deal if they aren't available to answer the phone?

Cubsfan
05-05-2004, 06:44 AM
maybe it's just me, but it doesn't make any sense for them to charge the CC without contacting you about the new price. we agreed to be charged a certain amount when we submitted our orders...

FYI, I believe that it's illegal.

pcguy
05-05-2004, 06:47 AM
I just looked at my order again:

Item Name Unit Cost Qty Total
A.I. 3001 $1,397.99 1 $1,397.99
Coupon Discount -$699.00
SUBTOTAL: $699.00

SHIPPING: $0.00

TAX: $57.67

TOTAL: $756.66

*subtotals may not agree if prices have changed.

What does that mean.........I'm starting to get worried, especially with that email gotten by others

satish
05-05-2004, 06:57 AM
It's been busy since the day of the deal. Has anyone tried calling the number in the middle of the night to see if it rings then? How can they process business not related to this deal if they aren't available to answer the phone?

I have called at all hours including 10 PM, 11 PM, 12 Midnight, 1 AM, 3 AM, 4 AM, 5 AM, etc...always busy!

INXSible
05-05-2004, 07:03 AM
I have called at all hours including 10 PM, 11 PM, 12 Midnight, 1 AM, 3 AM, 4 AM, 5 AM, etc...always busy!


Good luck.

:neartears :neartears :neartears :neartears :neartears

Lyraic
05-05-2004, 08:30 AM
I am not really worried, they responded to my email saying 10 - 12 days, yah I want my system now but I will wait and see what happens. No Charges yet so I am not worried. my order is like 37xx and order on April 27th, and is still listed as new. We will see middle of next week if it changes.

olouie
05-05-2004, 08:57 AM
apex is kinda quiet on the subject now, i thought he would try and contact them and get us some info... my hopes of getting the deal are going down a bit

lights
05-05-2004, 09:53 AM
please believe me when i say, apex will contact them when there's something to be worried about. (if he hasn't already)

also believe me when i say that so far, this is no different from dell (or others) getting hammered with some price mistake or special deal that takes off and is super hot. i've seen several occasions where dell deals that had some tens of thousands of orders got delayed, not once, not twice, but 3 times, and everybody was more than happy to wait.

we didn't run the deal for several days just to screw people over,... for many of us, this site/job is our livelihood and NO deal is worth not being able to put food on the table or getting that 42" plasma for christmas because our reputation tanks from some sketchy deal. that's why some of the "deals" you see elsewhere, we don't always post here because the hassle and headache of dealing with sketchy/shadey,... uhhh "procedures" don't make it worth our time. (even though we'll spend the time to look through it to see if it's worth our time *lol*)

GRANTED,... i realize that a strangely all-hours-of-the-day-busy-signal phone # is extremely frustrating and i've been checking myself, but they probably don't have the power to demand certain things from their T-1 provider to move things along as say, a dell type or other ginormous corporations. :P

i say all this to say,...

please be patient. :) when there's news to be posted, it'll be posted. here, on the front page of our deals page,... somewhere definitely where you can read it. in the mean time, if you guys want to send some of those flames and death threats to me instead of apex so that he gets a little break from his 500+ emails a day, i'd be happy to read them! :thumb:

thanks!

- lights aka he who needs to decide what his sig should be,... :hmm:

weavweb
05-05-2004, 10:07 AM
Very nice post and respone...........I agree.....well said

I'm here and I'm patient -- and those who are complaining about service and timeliness please go find me a Widescreen Centrino Laptop (with those options) for 750$.

'nuff said
Dale

Xarthan
05-05-2004, 10:59 AM
maybe they are still "upgrading" their phones to T1?

BTW Damn that's alot of TAX!!!

Jae
05-05-2004, 12:17 PM
First time posting, but I wanted to tell everyone on this board that I bought 2 Serial ATA drives from AI about 3 weeks ago before this 50% off deal came around and received them a week later. They made two mistakes on the order and fix them without me calling or emailing. My order # was in the 3400 range. Because of this good experience with them, I placed an order for the 50% off sale. I got and order # in the 4300 range. I will post again if I receive it. I am sure your order # is not as important as what you ordered. You can have a high order number, but ordered something that they have a lot of and get your order sooner then a higher number order. Be patient if this company is legit you will get your order as I did 3 weeks ago. :)

kooguy
05-05-2004, 12:26 PM
and received them a week later.

whoa. its like reading about someone who won the lotto!

well, i guess that gives some assurance...

Marka
05-05-2004, 12:45 PM
First time posting, but I've been reading everything people wrote, and just have to say that I think this will fall through. I don't believe that a company would leave no way for itself to be contacted for more than a week. And I do not consider unanswered e-mails a way to contact them.

Also, so far not one person has posted about receiving any kind of reply, or a shipping notice. When people compare Dell's long lead time they forget to mention that if you call Dell someone there will pick up the phone and actually talk to you.

lmc
05-05-2004, 12:50 PM
This is my first time posting as well, and I also ordered on the 50% off deal. My order number is 54xx for a custom built system... so I'm crossing my fingers hoping that I will have a positive experience. It was too good of a deal to pass up. I'll respond if I hear anything. :throw:

Marka
05-05-2004, 12:51 PM
By the way WEAVWEB until you get that laptop for $730 it doesn't really matter if someone can find it for that price. The way AI is doing business I could sell you one for $200.

Just by the way I actually went for the deal as well, so I'm in the same boat as everyone else.

ThinkBling
05-05-2004, 01:02 PM
To manufacture the Most Powerful Computers in the world!
Insure that all your friends will be 100% envious of your system.
Our customer service will be surpassed by none. Period!
Nothing but the highest standard of components to insure superior performance.
Our standards will be surpassed by no other PC manufacturer ANYWHERE.
You will absolutely positively love your System.
Over 275 Check Points to insure your system is Performing to spec.
Weekly emails updating you on product changes & New Software updates
We are and will always strive to be leaders in every aspect of our industry.

The above is pasted from their website. http://www.aicomputers.com/info.cfm?objID=4
Everybody should not give up hope just yet. This is just to point out the irony.

Marka
05-05-2004, 01:13 PM
- With some more cash I'll make the most powerful computer in the world
- All my friends are cynics and will put down my computer no matter how good it is
- Their customer support has been surpassed by any company that I haven't ordered from, since they haven't made any promises
- It's difficult to find out the quality of an object you don't have
- See above
- So far I'm loving the blanc space on my desk, and jealously looking at my old system
- My system can perform up to spec all it want's but it has yet to perform for me yet
- It's now been more than a week, and .........silence reigns supreme
- I don't know what industry that is, and I don't want anything to do with it either

Just thought I'd be a commedian and lighten everyone's mood

Apex
05-05-2004, 01:20 PM
Systems should start shipping out this coming Monday to Wed (8-10 business days after order).

Marka
05-05-2004, 01:33 PM
what about getting in touch with those of us that had the message that billing and shipping info does not match?

akaRadar
05-05-2004, 01:37 PM
Systems should start shipping out this coming Monday to Wed (8-10 business days after order).

Thanks for the update Apex. This is my first experience with gotapex. I have it bookmarked now. When I receive my order from AIComputers you can be sure I will use gotapex regularly!

Thanks again,
Bill

Burzhui
05-05-2004, 02:24 PM
Systems should start shipping out this coming Monday to Wed (8-10 business days after order).


you da man Gabe

pcguy
05-05-2004, 05:23 PM
what about getting in touch with those of us that had the message that billing and shipping info does not match?

Yeah, I was actually wondering about that too.....

tourbound
05-05-2004, 07:40 PM
Systems should start shipping out this coming Monday to Wed (8-10 business days after order).

That sounds wonderful.

Is there any idea what range of order numbers will ship out on which days? Are they planning to ship all the orders in that 3 day window?

beo
05-05-2004, 08:03 PM
Systems should start shipping out this coming Monday to Wed (8-10 business days after order).

I read that at first, and immediately thought, "great!" Then I read it again, and thought that the way it's worded, it could be taken either way. As in "systems SHOULD start shipping out this coming Monday..." - which we know. But since Apex has been in touch with them, I'm going to assume he meant it in the former, more optimistic way.

:cheers:

Bring on the 'pooters! I need my new Athlon 64 FX-53! Woo-hoo!

(And yes, I'm a nooby too. Everybody is once! A deal like this one is obviously going to draw in a lot of people...)

cphreak
05-05-2004, 08:43 PM
Apex's personal care and dedication to this website and visitors are unsurpassed. Whether this deal goes thru or not, I will continue to frequent and recommend gotapex.com to all my friends/families.

Kudos on a job well done to all those who help to run this site!

Apex
05-05-2004, 09:04 PM
Yeah, I've been keeping in contact with them almost once every other day. Also, been forwarding emails to our rep for people who have been having trouble getting their emails answered. Little bit of lag for me though, as:

1. I'm really sick right now. :(
2. I'm still averaging over 300 emails daily.

MASTERPL
05-05-2004, 09:11 PM
I work webboard for godaddy, I can barely pull off 70 replies in 8 hours
I feel for ya man. It's not easy

halfapie
05-05-2004, 11:28 PM
I wholeheartedly agree.



Apex's personal care and dedication to this website and visitors are unsurpassed. Whether this deal goes thru or not, I will continue to frequent and recommend gotapex.com to all my friends/families.

Kudos on a job well done to all those who help to run this site!

ApltnHkyMutt
05-06-2004, 01:22 AM
This news is awsome!!!

I wonder if there going to get my email about updating my order.. i wanted to add a larger hard drive..

i really dont care in the long run as long as this deal goes through.

Just imagine what your friends and family will say when you get this new system for the price we all payed!!

mr_smooth
05-06-2004, 04:46 AM
apex, u da man, hang in there. it's only a few more years before we'll be able to clone you so that we can have more of you

ThinkBling
05-06-2004, 04:54 AM
Apex should be commended on how well he works with the vendors listed under the deals. Spectacular Job.

Now that's enough pats on the back. Let's get back to the deals!:)

tourbound
05-06-2004, 04:54 AM
Yeah, I've been keeping in contact with them almost once every other day. Also, been forwarding emails to our rep for people who have been having trouble getting their emails answered. Little bit of lag for me though, as:

1. I'm really sick right now. :(
2. I'm still averaging over 300 emails daily.

Gabe,

I knew that since AI cc'd you on an email they sent me about everything looking good on my order that you had been in contact with them for me. I appreciate it. I just wish you didn't have to be in contact with them for us to get emails. Because eventhough they did send me that email, they still never answered any questions that I asked. Oh well. Hopefully it will all work out in the end. It is nice to know you are there to help this deal along. Hope you get to feeling better. The wife and I both woke up not feeling so well this morning.

Neal

beo
05-06-2004, 06:26 AM
Yeah, I've been keeping in contact with them almost once every other day. Also, been forwarding emails to our rep for people who have been having trouble getting their emails answered. Little bit of lag for me though, as:

1. I'm really sick right now. :(
2. I'm still averaging over 300 emails daily.


Thanks for your efforts on our behalf. Get well!

PeteyBoy23
05-06-2004, 06:36 AM
Just look here (http://www.resellerratings.com/seller6310.html) anytime you get the urge to buy from AI Computers (AIPCS).

PeteyBoy23
05-06-2004, 06:46 AM
The transition from a PBX to a T1 to handle data/voice services does, as you probably already know, take a few days. Unfortunate timing.

Yeah, AIPCS/AI Computers seems to have had phone/e-mail "problems" in the past too, Apex... Or do you not remember?

The problems AI has aren't technical, they are human. Buyer beware. Do the research and don't such an awful company.

I will have to check, but I think they are doing this to settle some litigation that New York state had against them for fraudulant practices.

Lyraic
05-06-2004, 06:56 AM
thanx for the update Apex.... It will be nice to have an AMD Athlon 64 3200 / 1g Ram and a Gforce FX 5700 Ultra card. PURPLE Case yeah !!! I am looking forward to seeing this system on my door step.

jstreet
05-06-2004, 07:05 AM
Just look here (http://www.resellerratings.com/seller6310.html) anytime you get the urge to buy from AI Computers (AIPCS).

Take what you read on ResellerRatings with a grain of salt. I used to be an "everyman" sales rep, tech support guy, and customer service person for a tiny dot-com computer retailer in Rhode Island, and we have a terrible rating on RR (3.93 lifetime).

The fact is when people get good service, they never go to RR and write about it - I know I don't, personally. I know this isn't a constant, but it's pretty compelling if you think about it. Do you go to RR after each purchase you make?

I'm not trying to convince anyone to buy from the store nor to disparage you or your tip to look at RR - after all, there are a ton of complaints there - I'm just saying realize that you're only seeing the bad. Apex further up in the post mentioned a bunch of reasons for those comments on RR. Similarly, we had a whole lot of good at our company and very few people took the time to say that.

PeteyBoy23
05-06-2004, 07:08 AM
Take what you read on ResellerRatings with a grain of salt. I used to be an "everyman" sales rep, tech support guy, and customer service person for a tiny dot-com computer retailer in Rhode Island, and we have a terrible rating on RR (3.93 lifetime).

The fact is when people get good service, they never go to RR and write about it - I know I don't, personally. I know this isn't a constant, but it's pretty compelling if you think about it. Do you go to RR after each purchase you make?

I'm not trying to convince anyone to buy from the store nor to disparage you or your tip to look at RR - after all, there are a ton of complaints there - I'm just saying realize that you're only seeing the bad. Apex further up in the post mentioned a bunch of reasons for those comments on RR. Similarly, we had a whole lot of good at our company and very few people took the time to say that.

Ben, I totally understand. I am sure that could certainly be the case with some companies, like yours. However, look up AIPCS on RR as well, and inside either one of them, are links to people's web sites about the problems they've had. I know that this isn't a case of AIPCS/AI Computers getting a "bum rap". They are a **** company, with horrible business ethics. I know this from first hand dealings with the people who run the company.

SteelheadBob
05-06-2004, 07:11 AM
If it sounds to good to be true, it probably is. You don't ever get something for nothing. If there is any doubt in your mind don't do it.If if ands and buts were candy and nuts it would be Christmas all year long.

PeteyBoy23
05-06-2004, 07:18 AM
If it sounds to good to be true, it probably is. You don't ever get something for nothing. If there is any doubt in your mind don't do it.If if ands and buts were candy and nuts it would be Christmas all year long.

Bob, I couldn't agree more. Now, I am a big fan of Newegg. They don't have the absolute best prices, but I know that if I have a problem, they will bend over backwards to help me.

Oh, and by the way, regarding reporting both good and bad experiences with companies to RR, take a look at Danger Den. Tons of people report good experiences with them, as well as Newegg. Wish more people did.

ThinkBling
05-06-2004, 09:28 AM
I am a big fan of Newegg. They don't have the absolute best prices, but I know that if I have a problem, they will bend over backwards to help me.Customer service does have worth. However, with the deal in mention all the parts are name-brand. Given, the items actually do ship (which Apex assures) it would be quicker to RMA a defective part directly to the manufacturer. Also given that one saved a minimum of $200 on a system from assembling it theirself, and one is guaranteed not to lose money on a credit-card purchase, the pros might outweigh the "feel-good" support given by a NewEgg type store.

beo
05-06-2004, 10:12 AM
Number 46XX and hoping for the best. Where else are you going to get an Athlon64 FX-53 system for under $1400?

SteelheadBob
05-06-2004, 10:46 AM
If I was a little mom and pop computer store in Bumchuck, MI and I saw this deal. I would be like a kid in a candy store. Since no where did I see anything that limited amounts, I could stock my little store with some cheap systems on up to killer gaming rigs. I would think 50% off brings the system in under wholesale prices. I would then put my little mom and pop sticker on the case and raise the price and make a nice wad of cash. Kinda makes ya go Hmmmmmmmmmmmm.

pop-eye-
05-06-2004, 10:56 AM
My other 2 cents.. I priced this system with comparable or the same components for about 700.00 shipped.. thats with me putting it together.

Now for one I'm have no buying power and cannot buy quantity to get price breaks.

I have no formalized business license or established busines.

I should think to sell these for this price.. while to us sounds like a great deal.. it probably is a marginal profit for them.

I rarely jump on a deal lke this but 2 of my friends jumped in on this one with my blessings. One because in 4 years I've not had any problems with the deals I have done with Apex's site "including valueamerica way back when..lol"
And 2 because I've always pretty much assumed when Apex sponsor's a deal he must have at least talked to them a couple times and feels like it's worth passing on to us.

Hold your horses and complain when you don't get what you paid for in a reasonable time "I'm giving them till june" We can sit here and bleacher coach AI for days but until someone here actually posts saying they got a PC we won't be right or wrong. I myself cannot imagine trying to get 2,000 motherboards cases etc together and testing then shipping hehe.. quite the mess.

Porkfry
05-06-2004, 12:11 PM
Thanks for all the work you've done Apex. This is the only place that I've found that is even remotely talking about what happens next. You've totally put my mind at ease and I will be coming to this site a lot more from now on. You're a pretty stand up guy and I hope you feel better.

Apex
05-06-2004, 12:19 PM
Thanks for the encouragement, everyone. Yeah, sorta sucks being sick. Seems to slow everything down to a crawl. Bleh.

The prices were a little low, but then again, take a look at Dell's deals (ie. $224 shipped), or even today's HP deal:

HP a500n:
Asus A7V8X-LA motherboard (1 8x AGP, 3 PCI)
AMD Athlon XP2800+ processor
512MB DDR SDRAM
80GB 7200RPM Ultra/ATA100 hard drive
CD-RW Drive
DVD-Rom drive (in 2nd media bay)
10/100 NIC
56k v.92 modem
USB ports
Firewire ports
9-in-1 media card reader
Windows XP Home
1 Year Warranty
Canon i250 color printer

It's all $350 after rebate, with free shipping, also well under wholesale pricing.

All in all, as I said before, YOUR comfort level is important. If you are nervous about this, call your credit card and dispute. It only takes a few moments. Remember, all credit cards have fraud protection. However, since the protection extends on average 60-90 days (for most cards), you have nothing to lose by waiting a couple weeks, and an incredibly low priced system to gain.

I'm saying it again. 2 Weeks of worry and heartache is not worth saving a several hundred dollars on a computer. If you're worried enough, simply call your card.

We've been posting deals for AI Computers since last October (and talking with them for longer). There have been parts ordered, as well as systems. If they took them money and ran, EVEN ONCE, do you think we would continue to post their deals?

Companies do go under, and things do happen. In these last few years, we've personally seen a lot of internet companies go under. Can I guarantee this won't happen with AI Computers? Nope. Can I guarantee this won't happen with Dell? Nope again. However, as I said before, I can guarantee this:

If this deal falls through, and you made an honest effort to dispute the charge with your credit card, but your credit card will not credit you against the fraud, I will personally pay for your charge, as long as you ordered through our links on gotapex.

Ravendas
05-06-2004, 12:20 PM
Just look here (http://www.resellerratings.com/seller6310.html) anytime you get the urge to buy from AI Computers (AIPCS).
Just look here (http://www.resellerratings.com/seller1867.html) anytime you get the urge to buy from Dell (dell.com).

Apex
05-06-2004, 12:36 PM
Just look here (http://www.resellerratings.com/seller1867.html) anytime you get the urge to buy from Dell (dell.com).

And look here (http://www.resellerratings.com/seller1903.html) before you shop at OfficeMax.

cphreak
05-06-2004, 12:46 PM
The Officemax and Dell links made me laugh...

ThinkBling
05-06-2004, 12:49 PM
It goes to show you, only the squeeky wheel get's the grease. People love to complain.

In the slim chance a gotapex.com deal ever fell through, no charges would be incurred. The best part would be that tomorrow, there would be some another deal begging you to pry that piece of plastic out of your wallet. BLING!

g :) t a p e x . c o m

doughboy
05-06-2004, 01:02 PM
It goes to show you, only the squeeky wheel get's the grease. People love to complain.

In the slim chance a gotapex.com deal ever fell through, no charges would be incurred. The best part would be that tomorrow, there would be some another deal begging you to pry that piece of plastic out of your wallet. BLING!

g :) t a p e x . c o m

that is EXACTLY why i try to not come here as often. when i first moved into my place, it was empty. over the past 4 years and countless got|apex deals later, my place is now filled with gadgets! this site makes it too easy to spend! :D

db

DarkFury
05-06-2004, 01:05 PM
that is EXACTLY why i try to not come here as often. when i first moved into my place, it was empty. over the past 4 years and countless got|apex deals later, my place is now filled with gadgets! this site makes it too easy to spend! :D

dbBut your name is "Doughboy"... now keep spendin' that dough that you won't be "kneeding".

<pokes him in the belly...>

Hee hee... :hihi:

beo
05-06-2004, 04:09 PM
Here (http://www.resellerratings.com/seller1823.html) before you shop at Best Buy

Here (http://www.resellerratings.com/seller1347.html) before you shop at Circuit City

Here (http://www.resellerratings.com/seller1636.html) before you shop at Wal-Mart

Here (http://www.resellerratings.com/seller1912.html) before you shop at CompUSA

...

Thanks guys! You've succeeded in pointing out the general uselessness (or actually, "bias") of ResellerRatings.com. The companies that get the most customers will by nature get the most complaints, because as it was pointed out earlier, people with a complaint are far more likely to post to such a site than people who are satisfied.

I think that even the most optimistic of us will agree that AI seems to have bitten off far more than they can chew, and that their customer service has thus far pretty much sucked. I'll give them the benefit of the doubt that they just underestimated the number of orders they'd receive and wait and see. However, I'm not interested in waiting a couple of months for my system - by then, I'd be able to buy these parts or better for that price or better on my own.

:spam: :spam: :spam: :spam: bacon eggs and :spam:

Arhant
05-06-2004, 04:53 PM
If they can deliver the product as advertised, I can wait a couple of weeks as well. But, I hope AI makes some outgoing contact with us as the dust clears. I will just follow the posts here and decide how long to give them. Computers are not like fine wine. They don't improve with age.

dcbly
05-06-2004, 05:20 PM
I ordered a laptop #48xx. Hope it works out. When I ordered I picked the "wire transfer" payment option. They call you when your computer is ready to ship so you can transfer the money. When they call I'll switch to CC payment.

Darren

bradpitt
05-06-2004, 05:36 PM
WOOOT even though i didn't buy from apex, i've been lurking this thread for updates and stuff. my order number is 37XX and read this email i got from aicomputers.com!!!



Your a.i machine has now moved to Stage Three of the build Process.

Please refer to the attached stage file for a more accurate description
and explanation of the a.i proprietary stage notification system.

If you have any questions in response to your order at any time, please
do not hesitate to contact us at our toll - free phone number:

1.800.775.4010
mailto:[email protected]
http://www.aicomputers.com

Please remember that you receive a $5 a.i BONUS credit to jumpstart
you're a.i dollar rewards account. You will receive coupons with your
computer system that will allow you to offer discounts to your friends,
and also accrue bonus dollars. Every referral system a friend purchases,
you receive $75.00 in your a.i bank account that you may use towards
upgrades and or future purchases.


************************************************************
As part of the a.i service you will receive an email as your computer
moves through the build process stages to always keep you up to date on
the status and ETA ship time as well. There are 5 total stages for an
a.i machine before the computer ships out to you.

Stage One - Is the collection of your components, re-testing all
components with the latest techniques to ensure 100% system compatibility.

Stage Two - Is the stage in which your system is actually assembled,
and then wired by a certified a.i wiring/airflow maximization technician.

Stage Three - Is the stage in which your system drives are put through
a significant endurance test, and throughput testing phase. This is
where all of your optical and hard disk drives (Storage) are tested fully
for stability, compatibility and full data transfer rates. Once
completed, the system moves into drive Operating system install and burn in
begins.

Stage Four- The a.i burn in process has begun and will take between 48
- 72 hours to complete. Extensive burn-in software testing on multiple
software platforms are utilized to push the system to its limits and
confirm that the system will be fully ready for the placement of the a.i
brand name, the 100% customer seal of approval of satisfaction.

Stage Five - The system has moved to this stage and passed the 275
Point Checklist 100% successfully. Your system is in the extensive
Packaging Queue. You will receive an e-mail with your tracking numbers for
tracking purposes as well.


This email is intended for a customer of a.i - artificial intelligence.
Please disregard this email if you have received by accidents, or
unintentionally.

ApltnHkyMutt
05-06-2004, 07:08 PM
WOOOT even though i didn't buy from apex, i've been lurking this thread for updates and stuff. my order number is 37XX and read this email i got from aicomputers.com!!!

That email is awsome!!!

/me goes and grabs a beer to celebrate!!

beo
05-06-2004, 07:26 PM
WOOOT even though i didn't buy from apex, i've been lurking this thread for updates and stuff. my order number is 37XX and read this email i got from aicomputers.com!!!

Good news! :cheers:
So when you look it up on the order status page, what does it say? New, Pending, Stage 3, etc.? And is this the first e-mail you've received from them?

ApltnHkyMutt
05-06-2004, 07:31 PM
Looking at that email above makes me wonder if they process the orders in order because as i said earlier my order number was 370X a very low order number compared to the rest of the people here. So if your order number BradPitt was higher than 3700 - 3710 then that could only mean that they dont process the orders by number but rather what you ordered. Any ideas anyone?

dizzytrain
05-06-2004, 07:40 PM
Yahooo!
just got the same e-mail, had all but given up on this deal, when i got that stage three e-mail,
on my order status it also says , stage-3 instead of new.
My order # was 36-- and i got a gaming P.c.
I'm sure they are going in order as well as taking into consideration the system and its availability. I think i can speak for all of us when i say if this goes through these guys are gonna get some serious positive feedback. We may have been too tuff on them, so i for one will try and make up for it. :cry:
sorry- tears of joy

ApltnHkyMutt
05-06-2004, 07:44 PM
Yahooo!
just got the same e-mail, had all but given up on this deal, when i got that stage three e-mail,
on my order status it also says , stage-3 instead of new.
My order # was 36-- and i got a gaming P.c.
I'm sure they are going in order as well as taking into consideration the system and its availability. I think i can speak for all of us when i say if this goes through these guys are gonna get some serious positive feedback. We may have been too tuff on them, so i for one will try and make up for it. :cry:
sorry- tears of joy
Which gaming pc? I ordered the A.I 4300 64.

beo
05-06-2004, 07:46 PM
Yahooo!
just got the same e-mail, had all but given up on this deal, when i got that stage three e-mail,
on my order status it also says , stage-3 instead of new.
My order # was 36-- and i got a gaming P.c.
I'm sure they are going in order as well as taking into consideration the system and its availability. I think i can speak for all of us when i say if this goes through these guys are gonna get some serious positive feedback. We may have been too tuff on them, so i for one will try and make up for it. :cry:
sorry- tears of joy

:stupid:
And yet...
A simple e-mail from them and/or a notice on their webpage ("Due to high volume...") would have been nice and done wonders for alleviating the jitters so many people had about this deal and probably would have prevented a lot of people from backing out as has happened during the period of silence. I'm delighted to see that it's finally happening for some people, and can't wait for my 46XX status to change from NEW to anything else... :throw: