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View Full Version : so my web hosting company wants my login and password for my email, what should i do?



blueindian
06-10-2004, 11:17 AM
here's the email thread about it...it's a little messy 'cause it did have images in it:

i don't think i like the idea of sending them this info.






Hello,

Please reply with the login and password for the e-mail accounts. This is the request of our server admin. He will get the problem fixed soon. Thanks for your cooperation.

Regards,
sHosts.com Support
----- Original Message -----
From: Richard Price
To: [email protected]
Sent: Thursday, June 10, 2004 9:49 AM
Subject: RE: email not working


My previous email showed a shot of squirrelmail below the neomail (see below) & with horde it just shows 0 messages.



I don’t want to be a pain, but I need this fixed ASAP. I am missing critical emails.



Thanks,



Richard







-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Thursday, June 10, 2004 9:16 AM
To: Richard Price
Subject: Re: email not working



Hello,


Try seeing if it works with horde or squirrelmail. I'm going to let the server admin know. When we tried yesterday, it was working.


Regards,

sHosts.com Support

----- Original Message -----

From: Richard Price

To: [email protected]

Sent: Wednesday, June 09, 2004 11:24 PM

Subject: RE: email not working



Sorry, still doesn’t work. Same thing with outlook, here’s the neomail error:

[smipped image]

and the squirrel mail error:

[smipped image]

horde mail just shows no messages, even though I’ve just sent a test.



Thanks,



Richard









-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Wednesday, June 09, 2004 10:08 PM
To: Richard Price
Subject: Re: email not working



Hello,



E-mail should be working. Your session expired that is why it wasn't working.


Regards,

sHosts.com Support

----- Original Message -----

From: Richard Price

To: [email protected]

Sent: Monday, June 07, 2004 9:51 PM

Subject: RE: email not working



I still get the same error and the same symptoms with outlook.









-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Monday, June 07, 2004 3:10 PM
To: Richard Price
Subject: Re: email not working



Hello,



Mail server has been restarted. If you keep getting these errors, please let us know.


Regards,

sHosts.com Support

----- Original Message -----

From: Richard Price

To: [email protected]

Sent: Monday, June 07, 2004 5:15 AM

Subject: RE: email not working



From webmail I get:



Your request didn't contain the proper session ID cookie -- access denied!



Using neomail



I get



ERROR

You must be logged in to access this page.

Go to the login page





Warning: write failed: Disk quota exceeded (122) in Unknown on line 0

Warning: Failed to write session data (files). Please verify that the current setting of session.save_path is correct (/tmp) in Unknown on line 0



using squrile mail



using outlook via POP3 my messages just don’t come or go but I don’t get any errors.



Started about a week ago I think.



-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Saturday, June 05, 2004 3:44 PM
To: Richard Price
Subject: Re: email not working



Hello,


What error are you getting? When did this problem start happening? Thanks



Regards,

sHosts.com Support

----- Original Message -----

From: Richard Price

To: [email protected]

Sent: Saturday, June 05, 2004 1:11 PM

Subject: email not working



Hi,



My email for theblueindian.com is not working.



Thanks,



Richard

guiseppewv
06-10-2004, 11:25 AM
Bottom line: Don't give them your password.

attgig
06-10-2004, 12:08 PM
if they're really the sysadmin...they can reset it and have to ask you for your password.

Memo
06-10-2004, 12:16 PM
You can always change the password to somethign temporary, give it to them, and then change it back once they figure out the problem. That way you don't compromise your actual password if you use it for other purposes. I had to do the same for my webhost once.

blueindian
06-10-2004, 12:44 PM
if they're really the sysadmin...they can reset it and have to ask you for your password.

i just replied to the email saying as much.