fabfore1
07-01-2004, 07:38 AM
I placed an order Tuesday afternoon for some retirement decorations for a party a couple of friends and I are throwing this Saturday. :cheers:
I placed the order using UPS 3 day select but before I hit the submit button I called them to make sure the order would be here by July 2nd... the guy said "no problem, that's what 3 day service is".
I checked the status this morning, the UPS sight said it would be here July 6th! :pissed:
I called Partypros 800 #, told the girl when I place the order etc. She said maybe you didn't make the cut off time. I told her I had called on Tuesday and was told I would see the order on Friday.
She put me on hold for about 10 min. The whole time I'm thinking if I don't get these decorations by the 2nd I'm going to be ticked, I had looked in all the local party shops and for some reason nobody supplies retirement decorations, I couldn't find a banner, plate, napkin, nothing... I'm thinking I'm going straight to G|A? and writing a Suckage post. :angry:
She came back on the line, apoligized for making me hold and then said that the order was shipped a day late. They are going to ship it out today at no charge to me UPS overnight, when I recieve the other order on the 6th to write refused on it and give it back to the driver. :thumb:
Sorry for the long post... but, I figured if I was going to make a suckage post about this company, I might as well make a NSS post since everything turned out cool.
Thanks to Partypros.com for coming through for me and not giving me a hassle. :) And thanks to Apex for this forum and web site! :kiss:
I placed the order using UPS 3 day select but before I hit the submit button I called them to make sure the order would be here by July 2nd... the guy said "no problem, that's what 3 day service is".
I checked the status this morning, the UPS sight said it would be here July 6th! :pissed:
I called Partypros 800 #, told the girl when I place the order etc. She said maybe you didn't make the cut off time. I told her I had called on Tuesday and was told I would see the order on Friday.
She put me on hold for about 10 min. The whole time I'm thinking if I don't get these decorations by the 2nd I'm going to be ticked, I had looked in all the local party shops and for some reason nobody supplies retirement decorations, I couldn't find a banner, plate, napkin, nothing... I'm thinking I'm going straight to G|A? and writing a Suckage post. :angry:
She came back on the line, apoligized for making me hold and then said that the order was shipped a day late. They are going to ship it out today at no charge to me UPS overnight, when I recieve the other order on the 6th to write refused on it and give it back to the driver. :thumb:
Sorry for the long post... but, I figured if I was going to make a suckage post about this company, I might as well make a NSS post since everything turned out cool.
Thanks to Partypros.com for coming through for me and not giving me a hassle. :) And thanks to Apex for this forum and web site! :kiss: