View Full Version : S: Buy.com
07-30-2004, 01:58 PM
I ordered something from them which hasnt shipped yet, although when I checked my statement today I have already been charged. To me that is the biggest no-no in web retail. I called them and they claim that they dont charge until they ship and they haven't charged me. This is making me crazy. I would just cancel my order and go with someone else, but I don't want the hassle of trying to get them to refund me the money they claim they havent charged me yet. Advice?
07-30-2004, 02:02 PM
Is this through your CC or through your check card? With my check card, the money was held, but not taken until the transaction was completed.... So its kinda messy in that sense. If its not that much money i would just wait it out, and write a letter noting that you have the statement showing you have been charged on x date which is 2 days before the order was processed and that you will recommend that the 3000 people that are technologically inclined, will never shop there again. :)
07-30-2004, 02:19 PM
Yeah, chill out. I'm sure you'll get your item before you know it.
07-30-2004, 05:17 PM
Buy.com has always been good with any of the many transactions I've had with them. Take Merlin's advice and just chill for a bit before blowing a gasket over something that's probably nothing.
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