ufcrusher
10-05-2004, 05:08 PM
I have been trying since last Thursday to get my g-d damn prescription filled for my pain medication. I ran out of the one on saturday and have had to fall back to a lower strength one that I still had laying around...unfortunately, it doesnt last as long which requires me to take more damn pills! Here is the list of fun.
Last Thursday: Physically went to 4 pharmacies, called 4 others trying to get my script filled. No place had the drug in the quantity that I needed and I was told that they would have to order it in for me and it should arrive on Monday. Great. The first place I went, I was told that if no where else could get it, I should call the pharmacy back and they would place the order for me to get it in.
Thursday afternoon- I call back and get a different pharmacist...this guy gives me a whole load of crap. First, telling me he has to verify the prescription. Of course, its on triplicate paper that is impossible to fake, so this makes no sense. Second, asking me why I am on this drug....then why was I on this other one...and finally, why is the script for so many pills.
I patiently sat there explaining EVERYTHING to this guy, telling him to go ahead and check with the physician if he wants, just please go and order it for me so I dont have to wait anymore.
Monday - pills are supposed to be in. I go to the pharmacy with the physical script again. The damn guy who I explained it all too doesnt remember even talking with me! :angry: Tells me that he is going to have to check with the physican again and for me to come back in a few hours. Fine, just take care of it so I can get my pain meds.
I call back in four hours, to be told that he couldnt reach the doctor. I call and immediately reach the Nurse supervisor give her the info and call back to the pharmacy. I ask them to PLEASE call now, there is definitely a person there, I just spoke to her.
20 minutes later, I get a call back that it just rang and rang and rang. Ugh. So much for getting them on Monday.
Tuesday, I call this morning only to be told that they STILL had not heard from the doctor. I call the doctor again and wait.
Fast forward to about 5pm today, pharmacist calls to tell me that he has now proven that its real (oh, really...glad the anti forging tri-layer script pad was real)...but my insurance denied it and its extremely expensive.
I call my insurance, have to walk this woman through simple math 3 pills x # times a day = 9 per day x 30 days = 270 pills. Easy enough right? Not for her. First comes up with 180 then 860, then some other huge number. Either way, she tells me to have them call this override number and it is not a problem.
I call back the pharmacist, who now asks me if I am a Doctor. Thats a lovely question.....yes and no. I am a Doctor, but not a medical doctor, so I explain that I am a Lawyer not a MD. I am now waiting for his call back.
This is more than a bit annoying!!
Edit- At 5:55pm, success. Its filled! Hooray!!
Last Thursday: Physically went to 4 pharmacies, called 4 others trying to get my script filled. No place had the drug in the quantity that I needed and I was told that they would have to order it in for me and it should arrive on Monday. Great. The first place I went, I was told that if no where else could get it, I should call the pharmacy back and they would place the order for me to get it in.
Thursday afternoon- I call back and get a different pharmacist...this guy gives me a whole load of crap. First, telling me he has to verify the prescription. Of course, its on triplicate paper that is impossible to fake, so this makes no sense. Second, asking me why I am on this drug....then why was I on this other one...and finally, why is the script for so many pills.
I patiently sat there explaining EVERYTHING to this guy, telling him to go ahead and check with the physician if he wants, just please go and order it for me so I dont have to wait anymore.
Monday - pills are supposed to be in. I go to the pharmacy with the physical script again. The damn guy who I explained it all too doesnt remember even talking with me! :angry: Tells me that he is going to have to check with the physican again and for me to come back in a few hours. Fine, just take care of it so I can get my pain meds.
I call back in four hours, to be told that he couldnt reach the doctor. I call and immediately reach the Nurse supervisor give her the info and call back to the pharmacy. I ask them to PLEASE call now, there is definitely a person there, I just spoke to her.
20 minutes later, I get a call back that it just rang and rang and rang. Ugh. So much for getting them on Monday.
Tuesday, I call this morning only to be told that they STILL had not heard from the doctor. I call the doctor again and wait.
Fast forward to about 5pm today, pharmacist calls to tell me that he has now proven that its real (oh, really...glad the anti forging tri-layer script pad was real)...but my insurance denied it and its extremely expensive.
I call my insurance, have to walk this woman through simple math 3 pills x # times a day = 9 per day x 30 days = 270 pills. Easy enough right? Not for her. First comes up with 180 then 860, then some other huge number. Either way, she tells me to have them call this override number and it is not a problem.
I call back the pharmacist, who now asks me if I am a Doctor. Thats a lovely question.....yes and no. I am a Doctor, but not a medical doctor, so I explain that I am a Lawyer not a MD. I am now waiting for his call back.
This is more than a bit annoying!!
Edit- At 5:55pm, success. Its filled! Hooray!!