iramarine
10-13-2004, 06:07 PM
Tonight I tried to pricematch an LCD TV, and instead of offering me a price, the customer service rep tried to get me to buy from them at the list price stating how onecall's service is better than another authorized dealer's. I'm sure the manufacturer would love to hear that.
The rep finally matched the price after I asked if he would or wouldn't. And when I was hesitant, he offered to beat the matched price by a whopping $2! While I contemplated the purchase, he went into the car salesman lineup and started applying pressure on how I wanted a popular TV, he only had one left, and how other people had already paid full price.
Tonight's service was ridiculous and their tactics just lost them a close to $3k sale. Congratulations onecall.com! YOU SUCK!
The rep finally matched the price after I asked if he would or wouldn't. And when I was hesitant, he offered to beat the matched price by a whopping $2! While I contemplated the purchase, he went into the car salesman lineup and started applying pressure on how I wanted a popular TV, he only had one left, and how other people had already paid full price.
Tonight's service was ridiculous and their tactics just lost them a close to $3k sale. Congratulations onecall.com! YOU SUCK!