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DaFunkyUnit
11-22-2004, 09:41 AM
So I buy an electric guitar from eBay, right? The seller only has 1 seller feedback, but it was positive. I took a chance with it anyways, coz the instrument looked good and the price was fairly decent.

first off, the guy never answered any of my initial emails. but a few days after winning the bid, I get an email from PayPal that they have informed USPS of the item being shipped out and that the seller has accepted the payment. So I thought, "Great, everything will be peachy keen"

Well 2-weeks later, no package came. I have the tracking number of the package, so I went down to the post office, and inquired about it. They tell me that the number is in the system, but they havent received anything yet, so to them, its as if the item has not even been shipped yet (but the number is in the system). They then recommend me to contact the shipper and have him run a trace on the package.

By now, I am very peeved, because this guy HAS YET to make direct email contact. The only contact I've had with this seller was through PayPal informing me that my payment was accepted and that the shipment is going through USPS.

So last Saturday, I sent a rather scathing email to the guy saying that if I do not hear back from him by the end of this Tuesday, I will dispute the PayPal payment and leave him a negative feedback.

I know many of you are very experienced in this, so I wanted to get any suggestions on any course of action or any details that I may miss.

Oh yea, my PayPal payment was done through my credit card. So should I contact my CC company too?

Thanks for listening :)
-daUnit
DarkFury
11-22-2004, 07:01 PM
Yes, contact your CC and Paypal immediately... fix the problem first before you rain down holy hell with the feedback.

Personally, I refuse to buy from anyone with less than 10 feeback and even then I'm skeptical...
dsuds
11-23-2004, 06:56 AM
10 feedback... I don't deal with anybody with less than a 300 as a seller.

Since the USPS is involved, wouldn't it be mail fraud if the guy doesn't come through? That'll get him a nice cell with 10" of Bubba.
ski
11-23-2004, 08:53 AM
I guess I was lucky to have like 35 bids on my 20GB iPod when I only had 1 positive for buying a $33 item...
dsuds
11-23-2004, 11:31 AM
It's a risk thing for me. I don't like it as a rule. That's why I deal with larger eBay sellers. If everyone was like me then eBay wouldn't be nearly as popular as it is, so to each his own.
DaFunkyUnit
11-23-2004, 12:31 PM
the thing with buying from bigger sellers is that sometimes they start out with a higher price for an item. with smaller DIY@home sellers, you have better chances of getting a real bargain deal.

so anyways, if I don't receive an email from this guy by the time i get home from work today, its file-a-dispute time.
DarkFury
11-23-2004, 01:54 PM
the thing with buying from bigger sellers is that sometimes they start out with a higher price for an item. with smaller DIY@home sellers, you have better chances of getting a real bargain deal.

so anyways, if I don't receive an email from this guy by the time i get home from work today, its file-a-dispute time.
A bargain ain't a bargain if you have to sweat and worry about it...
WhiskeyPapa
11-23-2004, 02:18 PM
I like sellers with a long history of feedback, not necessarily a lot of it. For example, I have a feedback rating of only 394 (100% positive), yet I've been registered on eBay for almost 9 years. That's typical for the occasional buyer/seller. I'd rather buy from an honest individual selling their personal property, rather than a mega-seller who sees eBay as a business.
Markel
11-23-2004, 09:07 PM
We have some friends whose son bought a very expensive camera ($4000) from someone on Ebay with impeccable feedback. When he got the box, it contained a used audio CD. It turns out that the guy had hijacked another user's account. Well, they somehow managed to track down the guy, and told him that unless he refunded the money, they were going to the police with the fingerprints off the CD. (Smart thinking on their part.) The guy refunded the money, but because he was slow in doing so they had already reported him. I hope he gets what he deserves.
DaFunkyUnit
11-28-2004, 09:02 PM
i come back to my apartment after the Thanksgiving holiday, and I see a huge package on my bed. guess what it is?

turns out, it arrived on Wednesday, the day that I left. Now i have to explain to my credit card co. since they already adjusted my balance. I was actually surprised on how easy it was for them to credit the money back to me. Cancelling the PayPal dispute should be easy, but I couldnt get a hold of any CSR for my credit card co. ("Whatdya mean you don't work Sundays???")

:rolleyes:

as for the guitar, it needs re-stringing and some TLC, and it'll be rockin'.
DarkFury
11-28-2004, 10:28 PM
Oh snap... :eek:
DaFunkyUnit
11-29-2004, 08:23 PM
ok, I kinda dont know what to do at this point.

I called my credit card co., they said thats its too late to reverse my dispute and now its up to the merchant (PayPal) to claim the payment.

I've cancelled my dispute in my PayPal account, but now its like I havent paid a dime. Also, I've noticed that in my eBay account, eBay indicates that I still have to pay for my item.

So...... am i supposed to submit another payment? or should i contact PayPal somehow? i wanna be able to buy more stuff off of eBay, so I don't wanna pull anything sheisty, ya know?

if anyone can offer some help in my dillemma, i'd much appreech.

thank you. :)
ShawnLee
11-29-2004, 10:02 PM
Contact PayPal. Hopefully you didn't leave neg feedback. This is his fault no matter how it strings up (no guitar pun intended), but you should, of course, do everything within reason to make sure he gets paid properly.