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View Full Version : Office Depot Dutch-doored me



jbbrow00
02-26-2005, 07:16 AM
You had posted a great deal on a Logitech LX700 Desktop at Office Depot. I followed the links and put an order in and then was notified that the product was back ordered. Based on what I could see on the web the order was in at the $69.95 price and I shoudl be eligible for the $20 rebate and the $10 VISA deal.
With the web site stating that the product had been shipped and me not receiving it I called their customer service and was told no order is in and I would have to pay $ 99.95 for the package. After a long discussion with the dude he finally gave me the $69.95 price but would not give me the $10 VISA deal. I sent a message to their customer service address only to receive the following day a receipt from them saying the message was deleted before being read.

I would have to think very hard before I ouwld ever consider doing business with Office Depot, I have had much better expreience with other similar companies.

Markel
02-26-2005, 08:16 AM
I have received outstanding support from Office Depot's central customer service. They directly paid me a $50 rebate on a Samsung laser printer that Samsung's rebate processor was giving me a hassle about. More info is in this thread. (http://www.gotapex.com/forums/showthread.php?t=81320)

DarkFury
03-02-2005, 12:18 PM
"Dutch door"...

Hmm... is that where they put a wooden shoe up your... :eek: