semi-urgent: need help

[Freelance Superhero]

at the risk of exposing my own ignorance when it comes to computers, i pose the following question to you more learned and comp savvy folks of G|A:

recently, i attempted to open up iTunes, and i got a weird message, something about not being able to open because iTunes could not locate/create an iTunes folder in my Shared Documents folder.

no biggie, i thought, and double clicked on my shared folder...

except, my shared folder wouldn't open.
instead, i got a windows popup that told me:

"C:\Documents and Settings\All Users\Documents is not accessible. Access is denied."

in my head, i'm thinking, WTF? how can access be denied when i'm the administrator, and i haven't made any changes to folder accessibility?

then, just out of curiosity, i checked the Properties for the Shared Folder and found that it was empty! :eek:

luckily, i had everything backed up on another drive, but i still can't access that folder, nor can i delete it.

any ideas/suggestions/analyses? i'm running XP Home Edition.

[Hiro]

Typical questions:

Did you install anything recently or just before the last time you rebooted? Did you check for viruses / spyware? Have you changed anything in the iTunes settings at all?

[Freelance Superhero]

haven't installed anything. ran virus and spyware checkers; they came up empty. and i didn't change anythig in the iTunes settings.

[Cubsfan]

Try Google:

http://www.google.com/search?hl=en&q=%22C%3A%5CDocuments+and+Settings%5CAll+Users%5CDocuments+is+not+accessible.+Access+is+denied.%22&btnG=Google+Search

on the first page there's some things to try. I'd try explicitly giving your user permissions there first.

[Freelance Superhero]

thanks cubsfan. this should help... hopefully...

[Freelance Superhero]

thanks for the help guys. i'm not sure exactly how i did it, but after following some of the tips from that google search, my comp is now back to normal. :)