ufcrusher

I am absolutely incensed that I had to bring our 3 series into the shop AGAIN as the convertible top is not going down automatically again. BMW is about to get a nasty call from me. Just venting.

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cheapie

how old is it?

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brain

Need a good lemon law attorney?

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bachviet

Oh oh... I was looking to lease a 325i for my wife but I don't want my car to be in the shop all the time.

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ufcrusher

Its a 98 323cic with low miles, we only have 70k on it when the standard use would be 84k.

As for a lemon law attorney, since its an older car it wouldnt be a clear lemon law case. The only thing in our favor is that we bought it as a CPO 2 years ago. For non-new lemon law, they look at whether the express warranty covered it and whether the number of problems was reasonable.

Jeffbx

Guess you should have bought a Buick! (Buicks are more reliable than BMWs?)

ufcrusher

BMW called me this morning telling me that the tension straps had died. I told them that THEY had just replaced them at our cost not that long ago and there is no way that the straps should have died in that amount of time. The service rep told me that I would need to talk to the service manager about the problem. Suffice it to say, I spoke with the service manager, who had no clue what I was talking about and said he would get back to me.


Three hours later, I called back to see what was up and the service rep told me that the service manager was still looking over the facts to make a decision. An hour later they called and said that it should not have worn out yet and they were going to replace it at their costs, even though "they didnt have to and were doing so just for us".

Either way, the car is being fixed at no cost to me, so that makes me happy. I just love their reasoning as to how they would not hace to fix it and decided to do so out of customer service.

js22

Good for you ufcrusher.
Funny how they try to make something they are obligated to do seem like a favor to you...

Jihforce

It is a BMW you know

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ray

what's a BMW? Isn't that a plane?

p3rsian

bmw's rule

brain

That's why they end up in the shop all the time.

But then who am I to talk... My Mercedes was in the shop 39 times in 3 years.

ArkiStan

Sometimes turning Japanese is just the way to go.

attgig

or Korean.... or american =P

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brain

Uh... I'll pass on the Kia and Hyundai thank you very much.

p3rsian

dont hate bmw's just cause you cant afford them or dont know how to mantain them.

ray

I'm personally a huge fan of Toyota and Lexus. My parents absolutely love Volvos and they have served their purpose very well, including protecting people in accidents, so I can't argue with their case that Volvo's are safe cars that get you from A to B.

My 'rents had a Mercedes Benz. I hated it. I don't like Mercedes. I don't like BMW. I don't have a good explanation for it, but that's just my personal feeling.

Tommy Boomfiger

i dont know about that. ive never met anyone else whose had such a bad problem with thier bimmer. lemons happen with every car company. my e36 318i only had one problem the whole time i had it and it was fixed under warrenty the first time (cat failed, got a rental for the whole day). i have met a few people who have taken thier newer benz to the shop for warranty problems a few times for the same problem, but eventually got thier car fixed.

i wouldnt judge any car company by the lemons, unless all thier cars were lemons.

im looking for 2 cars right now and my top choice for both is bmw (3 or 5) and my second choice for one is mercedes (e class) because ive had good experiences with both.

bachviet

I would chose the G35 over the 3 series (except M3) and E320.

cheapie

cough*their*cough

brain

What the hell are you talking about? If I can afford a Mercedes, I sure as hell could afford a BMW.

kimchicowboy

get back to studying!

Jihforce

Please, a car that costs that much should be on the road more often than its supposed to be on the shop.

p3rsian

it is ....
just cuz his bmw is like this doesnt make all bmws like that .
it all depends on how you take care of it , and it might be the manufactures fault.
im actually paying for the emblem

tupacboy

hmm... funny thing is... my parents leased a jag for 4 years... and it was never in the shop... other then oil changes... and even then... they came picked up the car... left a loaner... and brought your car back the next day... awesome service...

kimchicowboy

funny hearing that about a jag. hehe.

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Tommy Boomfiger

i was thinkin the same thing. was that a pre-ford or post-ford jag?

Jihforce

In most cases, it is a manufacturer's fault. BMWs are notorious for electronic malfunctions, so are MBs. It has nothing to do with how you take care of it. Most people who own BMWs take good care of their BMWs cuz ownership costs are high.

brain

Preach on brotha!

bachviet

That is why I don't buy BMW. I would lease it for 3 years and give the problem child back to its original owner, the dealer.