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#301 |
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Ensign
Join Date: Apr 2004
Posts: 5
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Well, at this point you can cancel your order and never worry about it? If you don't do that, then I'd assume you still want to keep your order. And if you want to keep your order, there'd have to be a reason. That reason is you're getting an insane deal on a computer! So yes, be lucky you even have an order placed in queue (assuming these computers ship out within a couple of weeks). There are plenty of other people who missed out who would juump to get in on this deal if it pans out. If you don't like it, then cancel and never visitthis thread again.
That said, AI computers should have some lines of communication open and it's really not that responsible to dish out these 1 word replies to concerned consumers. Thene again, if they're not out to rip us off, I'm still happy to have my order on queue and will cancel if they don't ship out soon. |
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#302 |
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Ensign
Join Date: May 2004
Posts: 18
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As everybody else here, I wish I could have my cake and eat it too. I'll be happy if I get my cake, though.
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#303 | |
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Ensign
Join Date: May 2004
Posts: 35
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Quote:
When you place an order at an online website, UNLIKE mcdonalds or at car sales, you are not actually making a purchase. You are placing an order....it is their decision whether or not to accept your order. And you are twisting my words. I never said you are purchasing an order. Your order is a proposition of purchase. And if you're gonna talk about retarded, I'd do some intraspection before i start calling out names. Like stop to consider for a second Biggest sale and not enough phones....do they look like Dell or other companies that half-the-time blow you off when they answer anyways? No, they are a small company. You want them to lose money so that they can pay for more staff that they don't actually need except that they've got too many orders? That wouldn't make any sense. And also, it's the biggest deal.....would you stop to consider ever that you should be THANKFUL that they even offered the deal and aren't cancelling it instantly like a lot of other larger companies do when deals get out of hand. Just because you placed an order doesn't mean they've got to accept it and if you can't comprehend how much processing they have to do and can only complain then why not just cancel your order. I mean seriously, if you feel so strongly about it just cancel. No one is forcing you to order. If you order on a ridiculous deal like this from a small company, you've got to expect there to be a lot of delays in processing, response etc... IF they even decide to honor the deal, which usually isn't the case. And the way you emailed them, I wouldn't even accept your order if I were in their shoes. Not the kind of customer I'D want for sure. And definitely not the right attitude for these forums. |
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#304 |
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Lieutenant Junior Grade
![]() Join Date: May 2004
Posts: 60
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Yes, please, everybody with an order number less than 46XX please cancel your orders, so my number will come up sooner... thanks... ![]() |
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#305 |
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Lieutenant Junior Grade
![]() Join Date: Aug 2000
Posts: 55
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Damn!!! I had to check the url, for a second I thought I was at FatWallet.
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#306 |
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KP Duty
Join Date: May 2004
Posts: 17
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I’m keeping my order because it didn’t cost me anything but I was looking for a computer for myself to use that was a good deal. Since I was not able to get it, I purchased else where but have kept the order so even if there is a 1/100% chance I can get it. When I buy something on line I prefer to buy something and not feel like I’m playing the odds of a lotto scratch off.
Think about what your are saying it sounds like 1) Your thinking its OK to list parts for sale you don’t have 2) Its OK to continue to sell parts not listing anywhere that it might take 1 week or 3 months or never 3) Its OK to sell those none stocked part with no note of back order and also have no email or phone system Go on any retailers site and check even shady ones, 9 out of 10 will show whether they have item in stock or not. Now go on AIcomputers site and look at ordering a computer right now. It says no where that there is a back order of any kind on anything. Go to there news section, it just says how great they are and everyone loves them. Now do a search for "aicomputers" every other link is a complaint page about the company. Now find one other company, just one that deals that way. The deals not the complaint ya it’s a wonderful deal but people telling people to shut there pie whole because there was no information before, during, or after the order about a back order? Now go on EBay and sell a X800 ATI card for $299 and have 10 buy one from you. Then don’t collect there money but don’t email them about when they will get there item. See how fast your account is shut down. Do you know why? Because that’s not good business. Again no complaint about the price, yayyyy the price is great Listen to the complaint from me and many others it’s a complaint of poor business. You wouldnt hear me or many others if our emails or phones where responded to. And for them not to accept my order for asking 3 times politely and 1 time sarcastically saying "please just anyone respond" So now I’m the bad guy huh? Ha {edit} If I get a responce AI will get half of an apolagy by me. I just have never ordered from a place like this. The retard comment was out of line I am sorry about. It wasnt directed at you it was directed at a comment defending no contact from AI. Again sorry about that Last edited by bullethead : 05-09-2004 at 03:00 PM. |
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#307 |
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Registered User
![]() Join Date: Apr 2004
Posts: 54
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xxxx>36xx= greater security
There is a bright side to having a slightly higher order number.
You will have the lower numbers as a test case. We will be the first to have our cards charged, this should give the later orders enough time to find out if the computers ship out. And if they arrive as promised, with what was promised. You will then have enough time to cancel your cards or orders, and avoid the head ache of a dispute. If your order number is really up there i doubt its worth the wait though, Any change in my orders status will be posted, and if i receive it i will be sure and inspect it completely. If their intentions are bad it should show early enough to save most on this ship. Last edited by dizzytrain : 05-09-2004 at 06:37 PM. |
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#308 |
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KP Duty
Join Date: May 2004
Posts: 17
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Oh ya and on the lighter side of things whats funny is I ordered a bare bones system. No vid card, CD-Rom and so on.
Im not sure how they are going to do the 200+ point check without a vid card or a operating system ![]() |
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#309 |
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Ensign
Join Date: Apr 2004
Posts: 10
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One more point from a newB. Why would they have to order parts for a sale that they knew was coming and if I remember right they were blowing out their old inventory. That doesn't make much sense to me. Also by not picking up the phone and not responding to emails you burn all of your new customers that just found your site and want to purchase something at full price.
I will tell you the biggest nightmare will be if you actually get your computer and have a problem with your order. Good luck returning it or getting service and to top it off your credit card company will not help you if you received an item. Oh well we will see. |
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#310 |
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Ensign
Join Date: Apr 2004
Posts: 13
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I'm patiently waiting for my 47xx order to come alive...
The only reason I can imagine for AI to do this is that they are expecting a significant cost reduction in the coming weeks/months. Summer is a slow season for the computer industry afterall. Intel announced last week that they are shelving their P4 design and shifting focus to their dual core processors, which could bring significant changes (i.e., cost reduction to decrease inventory) to the hardware market. Can't think of anything logical in what AI did... I don't see any good press for them from this 50% off deal, whether customers get their systems or not. |
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#311 | |
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Ensign
Join Date: May 2004
Posts: 35
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Quote:
For all three of those things, I agree it's not right to do those things intensionally, but I don't think they are. If there is some deceptive motive behind it that will come out and we're lucky we've got higher orders. The way I see it though is that they just weren't expecting it to get this big/ didn't realize about deal-sites perhaps. As such, I don't think there's anything intrinsically wrong with that. I was wondering if anyone knows for sure if both of those companies are the same. It looked to me like they might have been different, but who knows. If they pull through this'll be awesoem. I wasn't trying to offend you Bullethead, but cool it a bit and see what happens. Personally, if I actually needed a computer urgently, I probably wouldn't go with a deal that might or might not pull through. Just my .02, which of course you took. It just seemed to me like you were irritated at this deal due to the nature of this deal (great deals usually do get backordered a bit....just look at Dell) and weren't looking at the why so much. Personally, I trust gotapex for deals. Are we even sure the 2 companies are the same? Not trying to contradict anyone, just wondering. It seemed, as I said before, that they aren't necessarily the same companies. This is just my ignorance on that point though. |
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#312 |
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Lieutenant Junior Grade
![]() Join Date: May 2004
Posts: 60
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Just in reference to the "selling parts they don't have in stock" comment, this is standard practice for Dell ever since the beginning. They save money by not stockpiling parts. Technology is a bad investment - it depreciates very fast, so don't stock up on it etc. etc. So I wouldn't be too surprised to see that a VAR company such as AI doesn't keep stock. As for "clearing out old inventory," that doesn't fly either. The system I ordered is an Athlon64 FX-53 - those are way too new to be considered "old stock." As far as business practices are concerned, the only thing I really have a problem with is the poor communication, and I don't think anyone would disagree that they suck at that. The other stuff is fairly understandable. However, if it was my company, you can bet your butt that I'd be hiring extra help and working extra hours to crank out these orders as fast as possible instead of taking a siesta...
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#313 | |
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Ensign
Join Date: May 2004
Posts: 35
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Quote:
true enough. Hopefully they'll get back to my icq message at some point....but I'm not actually too worried, so long as they don't charge me for no product/the wrong product I don't care so much.....I'd rather give them their time then have them send me stuff that they threw together in a junkyard. |
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#314 |
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KP Duty
Join Date: May 2004
Posts: 17
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K, blood presure has dropped to normal levels from my first post
![]() I finally found a thread directly related to this offer. Not being having any contact from AI and no where to vent or be heard I went alittle over board on my first post. I understand nothing has been charged to me and even if this whole deal falls apart Ive lost nothing but time. I feel sorry for the people that ordered and was hoping to have the lastest and greatest rig, the longer this takes the less chance of having the best and the deal we have becomes less attractive, in fact it already has begun. The best fastest video card they offered was a ATI 9800XT at $580 I believe. Well 50% off that was $290. Currently that is all that card is worth. nVidia and ATI have released there new generation of cards and they are readily available in stock at Best Buy and CompUSA for $399 free delievery or $6 overnight. Ebay's prices on new 9800XT's have dropped and can be found retail right at or under $300. So already one piece of equipment in the AI computer is now not concidered the best piece to have if that was what someone was trying to build when they spec'd there dream machine. Someone with half the machine and this new ATI card will smoke the FX chip with the 9800xt card. If you recieve your machine in the next week the card can still be sold for not much of a loss and the new card can easily be upgraded to if you want your dream machine status back but the point is our orders are already becoming obsolete if we you were trying to have the #1 machine for a day. Another thing worth mentioning is as I stated above my machine was ordered barebones. I got a chip, board, memory and hard drive thats it. No operating system, A drive, cd-roms nothing just those 4 pieces of equipment + the case which I stated I dont care what case they give me. My order is probably the easyest order to fill and should take no time to get together. Be nice if they could just throw everything in a box and ship it. There will be no 200 point check with the specs i ordered ![]() |
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#315 |
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Ensign
Join Date: May 2004
Posts: 29
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AI Phones are still busy
It is Monday, May 10, 2004, 8:00 AM EST. I tried their telephone numbers (631-755-8000 & 800-775-4010) at 7:00 AM and again at 8:00 AM and got a busy signal. This is absolutely ridiculous! No T1 upgrade takes two weeks. The contact number mentioned in their automated order acknowledgement email (Thank you for your order with www.aicomputers.com. Your Order Number is 42XX. Please contact us at 877.247.4500 or sales@aicomputers.com for additional information.) is an invalid number!! Their business ethics are extremely suspect. They announced a major one-day sale and received an overwhelming response. I tried calling them that day and their phones were not being answered. Then they extended the sale by another day knowing fully well that they had more orders than they could handle? During the past two weeks they have not been available to their customers by telephone or email! This is neither normal or ethical. They should have better sense than to announce a sale in the middle of a T1 upgrade (if it is really that?) and to extend that sale by another day if they cannot communicate with their customers in a timely manner. During this entire period they have not even bothered to post anything on their website about their telephone problems. They could very easily have sent an automated email to everyone who ordered explaining their situation. There is absolutely no justification for this behavior.
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#316 |
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KP Duty
Join Date: May 2004
Posts: 17
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The way it sits with my order and the only 4 parts im getting is
ASUS K8V can be bought for $105 Western Digital Raptor can be bought for $105 Athlon 64 3000+ can be bought for $160 The picture shows Corsair XMS memory in the details if this is truely what we get thats $220 Thats a total of $590 + shipping My order from AI was $520 free shipping and I get a free case (whoppy). Im holding out alittle while longer but as you can see this awsome deal is slowly going down. When I ordered it I priced all this stuff out and it was a $200 savings now its not even $100. |
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#317 |
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Lieutenant Junior Grade
![]() Join Date: May 2004
Posts: 60
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Apex,
Have you been privy to any new information? Also, are you feeling better than last week? Thanks, - Beo |
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#318 |
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Lieutenant Junior Grade
![]() Join Date: Sep 2003
Posts: 68
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38xxx
Have any 38xx orders gotten any updates?
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#319 |
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Lieutenant Junior Grade
![]() Join Date: May 2004
Posts: 59
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As I posted before, I talked with the rep on Friday via ICQ. I also got my Stage 3 email on Friday. The rep told me that they would pre-charge my card to make sure the numbers were correct, I had enough credit on the card, etc.
However, they actually charged my card on Friday (I just saw it last night online). Now, I'm not to worried at this point, except for one thing. Eventhough I made Stage 3 on Friday, the rep said my system may ship out this week, but probably not until next week. I must admit that this has me a bit more worried. I know they have to check the card before they get to far along in the building process, but to charge it potentially a week and a half or two weeks before my system even ships? I am not so sure about that. |
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#320 | |
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Lieutenant Junior Grade
![]() Join Date: May 2004
Posts: 60
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Quote:
BUT... there are a lot of "NEW" statuses in between. ![]() |
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#321 |
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KP Duty
Join Date: May 2004
Posts: 17
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I think you have like 30 days against fraud charges against your credit card.
Sorry you have to be one of the first lab rats for our hopes of this deal going thru beo were do you see all the orders to know whos it what stage? are these just your machines your having built or is there a page with all the machines numbers and stages for everyones machines being built. Last edited by bullethead : 05-10-2004 at 07:57 AM. |
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#322 | |
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Lieutenant Junior Grade
![]() Join Date: May 2004
Posts: 59
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Quote:
The reason for lots of "NEW" statuses in between orders that are in the middle of processing is because some orders have to be skipped over until parts come in. The rep told me this when I talked to him on Friday. And I know how you are seeing orders, and thats not cool. Last edited by tourbound : 05-10-2004 at 08:08 AM. |
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#323 |
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Ensign
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Just thought I might throw in my 2 cents....
This is a terrific deal, buts its a gamble. If your order ships you stand to make out like a bandit, if not, you will proly not have any negative repercussions other then not having a sweet new system. (even in the worst case there ways to cover your ass that will cost you time and sanity and perhaps a little money). As with all gambles the dice can roll any way, odds look better here then in vegas though (my opinion). The one singular truth here, though, is if you don't play, you don't win. Its not a difficult concept people. If you want a "fer sure" thing order from Dell or from somewhere else. Rest assured you will pay hansomely for your sanctity of mind. If you feel like living risky stick yer head out and take a chance at AI Computers. The greater the payoff the greater the risk, if you can't handle this cancel your order! I know I want mine to ship sooner! For all those who can't take the heat I quote Eric Cartman... "Quit yer Bitchin!!!" The only bitchen that needs posting at this point are those who have actually been screwed on this deal, all the speculation in the world has prolly been posted by now. So lets just see the facts man.
__________________
Go ahead, it'll be good for you |
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#324 |
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Lieutenant Junior Grade
![]() Join Date: Apr 2004
Posts: 153
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If anyone speaks with the rep can they ask for the height/weight dimensions of the AI 375 Centrino laptop?
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#325 |
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Lieutenant Junior Grade
![]() Join Date: May 2004
Posts: 57
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I have been reading the posts on this thread from the beginning, and I too have my 2 cents. 1) Everyone is getting pretty aggravated, and that's not good since good deals are supposed to make people happy instead of adding worries. 2) I, like everyone else have ordered from AI, like some I have decided to weather this out and see if I'll ever get a comp.
The thing about it was that I was in a rush and needed a second computer at home ASAP (and was willing to pay for it). I wasted a week and a half waiting for something from AI, and nothing, not even a fart. So I bought the parts to build my own, and now have a fairly decent system. If I ever get the one from AI I'll see how it works and will either sell one or keep both. My gripe though is like everyone else's: this is NOT THE WAY TO DO BUSINESS!!! |
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#326 |
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Lieutenant Junior Grade
![]() Join Date: May 2004
Posts: 57
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For anyone who's interested, the system I put together is as follows:
Pentium 4, 800FSB (INTEL) $183 2GB PC3200 400 RAM (KINGSTON) $200 (by mistake I was sent an extra 1GB) 120GB S-ATA HDD (MAXTOR) $85 128MB RADEON 9600SE (ATI) $105 4x DVD+-RW (TDK) $70 P4P8XSE MB (ASUS) $90 CASE $40 TOTAL = $773 + 2-day SHIPPING ($50) = $823 Interestingly enough the system I order from AI was without a video card, and no optical drives and came out to be $535 + $40 tax, so if I add the price that I paid for those components the total is $750, $73 cheaper than the system I have. Am I compairing apples to oranges (64bit AMD to a P$)? Hells yeah since all weekend I was eating apples, and I don't even know where the orange tree is. |
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#327 | |
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Lieutenant
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Quote:
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__________________
Word up apexers. :-D |
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#328 | |
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Plebe
Join Date: May 2004
Location: CA
Posts: 1
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Quote:
I think the AI 375 is the same as the Clevo M375C. http://www.clevo.com.tw/products/M375C.asp (includes a .zip with images). Also search google for "M375C" and you might find more brands (like Sager) that look identical. |
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#329 | |
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Lieutenant Junior Grade
![]() Join Date: Sep 2003
Posts: 68
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Rookie mistake.
Quote:
This is a very rookie mistake on their part. |
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#330 | |
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Lieutenant Junior Grade
![]() Join Date: May 2004
Posts: 60
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Quote:
What's "not cool" about it, tourbound? I'm not breaking into anything, and I'm not the one running an e-commerce server with an insecure order tracking system. I'm simply looking at information that is available to the world. And since you know what I'm talking about, it means that you've been doing it too, so I'd advise you to turn the feigned self-righteousness down a notch. ![]() |
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