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Old 05-24-2004, 08:04 PM   #1081
dizzytrain
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got home to find the same e-mail that says my card has been refunded, also with a different e-mail address than my own listed,
this is very odd- also no refund on my card yet
hmmm, how long should i wait before filling out the dispute and sending it in?
I'm gonna give them two more days, anyone else actually find a refund on their card?
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Old 05-25-2004, 05:48 AM   #1082
Foxdog
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Same for me, got the email addressed to some @Yahoo.com account, but didn't get my card refunded yet. I don't plan to let this go to long without starting the dispute with MBNA.
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Old 05-25-2004, 06:33 AM   #1083
cmontyburns
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Quote:
Originally Posted by kristieswisher
Same for me...got my "credit" email from AI....but nothing has shown up yet on my credit card. This whole situation just goes to show you that you can only check things out so much...if people want to lie, cheat, and steal...they will and that is a sad commentary for mankind in general. Just my 2 cents...

Company had tons of horrible reviews on Reseller Ratings, was trashed by the Better Business Bureau, was the focus of a negative article in Maximum PC, and had no working telephone number.

But you're saying there were no warnings signs? I think this whole situation shows that, in the Internet age, you can actually check things out a LOT. It's just a matter of what you decide to do with that information.

I'm sure lots of people felt like they didn't need to do that since the deal was listed on the front page of GotApex.com. Which was unfortunate.
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Old 05-25-2004, 01:53 PM   #1084
Bidhere23
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Dispute now... don't wait...
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Old 05-25-2004, 03:39 PM   #1085
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On the plus side it seems this deal that never happened got a bunch of people to join the forums and actually post. Lets hope they contribute something and didnt just sign up to complain.
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Old 05-25-2004, 06:10 PM   #1086
Foxdog
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I still have not been credited. Has anyone who never canceled, but then got the cancelation email from AI, had their card credited yet?
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Old 05-25-2004, 09:47 PM   #1087
tourbound
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I sent either 3 or 4 cancellation emails to AI between Monday, May 10th and Wednesday, May 12th. Never got an email reply.

I talked to the AI rep on ICQ on Wednesday, May 12th, told him I wanted to cancel, and he told me he would process my refund on Friday, May 21st. And how convenient for AI that they completely closed up shop.

I got my refund ID email yesterday, but still no sign of a refund to my CC.

My bank gives the retailer 30 days to make good on the refund and then I can dispute the charge. So if I don't have a refund by June 9th, I will be getting my money back and I hope whoever the slime ball is that runs AI and is behind this fraudulent activity gets what he has coming.
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Old 05-25-2004, 09:55 PM   #1088
Sgt_Friday
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Quote:
Originally Posted by djslack
I would like to be blessed with the knowledge of how Sgt. Friday got his neat little sales summary

Since there was no communications from AI, I got the information from the web site. I wrote a program to send http requests to www.aicomputers.com and tally up the responses based on order status.

As far as I could tell, the first order on 4/27 was #3678, and the only order, recieved after 4/27 that shipped, was #5490, placed a week after the coupon was removed.
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Old 05-26-2004, 02:15 AM   #1089
Xarthan
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oooooh do you mind sharing the code? i would like to learn how you did that =)
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Old 05-26-2004, 03:12 AM   #1090
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Anyone actually get credited yet?
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Old 05-26-2004, 08:44 AM   #1091
mrslyger
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nope no refund yet

I haven't seen a refund yet but based on how they actually tried to run their buisness i doubt they are going to be in a super hurry to sort the mess out.

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Old 05-26-2004, 09:10 AM   #1092
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Quote:
Originally Posted by Apex
Anyone actually get credited yet?

No.
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Old 05-26-2004, 09:16 AM   #1093
µnδertaker
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No refund yet. Sent cancel emails to AI starting 5/13. Never got a response.
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Old 05-26-2004, 09:18 AM   #1094
the greatest
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i had ordered and was charged for 4 systems ($5000+) yesterday i checked with my credit card company and the charges were credited back to my account. i am a little surprised but will continue to monitor my account to see that no additional charges are added to the card. too bad, it seemed like a good deal (too good!)
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Old 05-26-2004, 09:45 AM   #1095
sdawg
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No refund for me.

I disputed the charge with Capital One yesterday, and they credited my account. For those of you with CapOne, fill the form out online to dispute - it's a lot faster than calling...
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Old 05-26-2004, 10:24 AM   #1096
Foxdog
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Still no refund. I taked to my CC company and appearantly I have to go through the hassel of filling out the back of a printed statement (I usually pay online) and sign it and send it in. Ughhh.
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Old 05-26-2004, 02:04 PM   #1097
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48 hours after credit notification from AI Computers and still no credit posted to my CC. Called my CC company and they indicated that they post credits as soon as they get them. Still waiting.....
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Old 05-26-2004, 03:38 PM   #1098
n0s0upf0ry0u
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still waiting here too. but certainly NOT indefinitely. if i don't see my refund posted by friday, MBNA will be receiving my dispute.
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Old 05-27-2004, 04:49 PM   #1099
n0s0upf0ry0u
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a quick update... still haven't been credited, but MBNA told me it usually takes about two weeks (on average) for a company to refund your money once they've informed the purchaser of an anticipated refund
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Old 05-27-2004, 09:19 PM   #1100
dizzytrain
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Cool just reached for the life boat

Just began the dispute over the phone and will be sending them more info via the mail. The gentlemen at the Card company told me to wait until today to see if the card has been credited back, it wasn't.
After i told them that AI has even taken their site down, they told me its best to begin the dispute.
yesterday i did a bit of research on the net and i found out that most banks will allow you to begin a dispute over the phone and then send the forms in afterwards if you ask them to. What this does is give you an instant CONDITIONAL credit back to your account.
You have to ask to "begin the dispute via phone", thats what i did and to my surprise they gave me the conditional credit after having me answer various questions. They also told me it would be helpful to include with my dispute form info that states that "upon their request i am able to provide them with contact information of others who where also charged by AI and are not receiving anything". Everyone here should include something similiar with their dispute, and if the card company's investigators ask for that info. simply Private message me, and others for the contact info.

Anyways, hope everything works out for everyone on here, i will keep checking out this thread to see how the refund/dispute (i guess thats the real stage four) ordeal is going for those who must endure it.

Last edited by dizzytrain : 05-27-2004 at 09:37 PM.
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Old 05-27-2004, 11:31 PM   #1101
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I havent been credited yet either and called my CC to start the dispute. They said they would mail me the forms and that as soon as they recieved my signed copy back they would refund the money on my account. In the meantime I do not have to pay the disputed amount since I have placed a dispute on it eventhough my statement is now due.

I have the United Mileage Plus Visa from FirstUSA.
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Old 05-28-2004, 09:52 AM   #1102
cmontyburns
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A flood of credit-card disputes would make it very difficult for these guys to establish a merchant account in the future.
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Old 05-28-2004, 10:39 AM   #1103
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damn disputes! i'm glad my CC disputes only require one phone call. No messy forms to mail and stuff.

CapitalOne <----- No Hassle
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Old 05-28-2004, 01:53 PM   #1104
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aicomputers.com

aicomputers.com website is completely down now.
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Old 05-31-2004, 09:47 AM   #1105
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Anyone get refunded yet? I know I haven't... :/ Filed dispute a while ago though, bank already credited me.
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Old 05-31-2004, 10:42 AM   #1106
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One week after receiving credit notification email from AI computers and still no credit posted to my CC. Started dispute on Friday.
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Old 06-01-2004, 09:14 AM   #1107
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I still have not been credited. If anyone does happen to get a credit please post or PM me please.
Thanks!
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Old 06-01-2004, 09:35 PM   #1108
bullethead
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Hey guys its me again. I visited my normal web sites and surfed the porn, apex is now alittle under the porn surf priority.
You poor guys that listened to all the crap saying you suck if you dont stick it out.
I put my money in the X800 XT. $459 and bringing $800-$1100 on Ebay.
Last I visit apex for a deal, burn city, I'll find my own deals.
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Old 06-01-2004, 09:47 PM   #1109
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Originally Posted by bullethead
Hey guys its me again. I visited my normal web sites and surfed the porn, apex is now alittle under the porn surf priority.
You poor guys that listened to all the crap saying you suck if you dont stick it out.
I put my money in the X800 XT. $459 and bringing $800-$1100 on Ebay.
Last I visit apex for a deal, burn city, I'll find my own deals.
Well sir, I can assure you that you will not be missed.
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Old 06-01-2004, 10:02 PM   #1110
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