Service call of the month

renovation · 04-23-2008, 08:26 PM

last night i get a call this guys frantic . he needs me to come over at 10:00 pm to fix his internet .
saids the unit won't light up or lights are acting strange. i say try unplug the power cord and then reset the unit .he like total lost what Im saying to him . so to make this short Im to tired today tell all B.S. the short of it . i drive over 20 mins away . look check all the connections and power cords they all look good. turn on his computer and see the dsl modem is off (no lights ). i punch the power button on the rear and presto it all works .by 11pm Im home watching the news on tv .and $65 richer in my wallet.
this same guy payed best buy $65 to burn all his book marks to a cd .after he took the computer in to the store they didn't have to come to his home.but they had his unit for 2 weeks to do it for him.

Jenny · 04-23-2008, 08:48 PM

LOL Idiot. I swear, some people shouldn't be allowed to use computers. heh

Devhux · 04-23-2008, 08:59 PM

He must be one of those infamous "12:00 flashers" (if you've ever seen that old Internet Help Desk video).

uncledaddy · 04-24-2008, 12:25 AM

Easy money. Always nice.

ramazank2 · 04-24-2008, 07:18 AM

$65 for a 10pm housecall... You should have doubled or tripled that.

DarkFury · 04-24-2008, 07:34 AM

Quote:

Originally Posted by ramazank2

$65 for a 10pm housecall... You should have doubled or tripled that.

Nah... for the amount of effort and the actual fix, that's just about right.

No need to gouge folks... as the "Geek Squad" already does that.

I tend to find that if you provide very good service at a reasonable price the tendency for more "word of mouth" promotion goes way up... Gouge folks and they'll most likely never call you again.

renovation · 04-24-2008, 09:14 PM

Quote:

Originally Posted by DarkFury

Nah... for the amount of effort and the actual fix, that's just about right.

No need to gouge folks... as the "Geek Squad" already does that.

I tend to find that if you provide very good service at a reasonable price the tendency for more "word of mouth" promotion goes way up... Gouge folks and they'll most likely never call you again.

this is so very very true !

Prngr44 · 04-25-2008, 08:42 AM

I need some more people like that around here!

mcs328 · 04-25-2008, 11:29 AM

I had a nieghbor who spent $200 for plumber to come late at night to turn off the main water shutoff valve after a pipe burst. He was pissed because it was so simple. He blamed the condo association for not telling him and every owner how to do that. He's a moron.

DarkFury · 04-25-2008, 11:42 AM

Quote:

Originally Posted by mcs328

I had a nieghbor who spent $200 for plumber to come late at night to turn off the main water shutoff valve after a pipe burst. He was pissed because it was so simple. He blamed the condo association for not telling him and every owner how to do that. He's a moron.

Honestly, I hate plumbers who rape folks like that.

Yeah, I understand that you must charge a "doorbell fee" for your gas to get to the person's house, however for something as simple as that, even on a Sunday there is no way that they should charge you $200 for that.

That's just taking advantage of people.

Now if he actually had to dig up the yard to get to the shutoff valve...then ok. But you know that this wasn't the case.

Prngr44 · 04-25-2008, 02:08 PM

Quote:

Originally Posted by DarkFury

Honestly, I hate plumbers who rape folks like that.

Yeah, I understand that you must charge a "doorbell fee" for your gas to get to the person's house, however for something as simple as that, even on a Sunday there is no way that they should charge you $200 for that.

That's just taking advantage of people.

Now if he actually had to dig up the yard to get to the shutoff valve...then ok. But you know that this wasn't the case.

You just gotta hope and pray his internet goes down late at night.

04-23-2008, 08:26 PM	#1
renovation Admiral Join Date: Jan 2003 Location: You could pick up Lindsay Lohan for less than a intel 990x, and still have money left over to bail her outta jail Posts: 5,029	Service call of the month last night i get a call this guys frantic . he needs me to come over at 10:00 pm to fix his internet . saids the unit won't light up or lights are acting strange. i say try unplug the power cord and then reset the unit .he like total lost what Im saying to him . so to make this short Im to tired today tell all B.S. the short of it . i drive over 20 mins away . look check all the connections and power cords they all look good. turn on his computer and see the dsl modem is off (no lights ). i punch the power button on the rear and presto it all works .by 11pm Im home watching the news on tv .and $65 richer in my wallet. this same guy payed best buy $65 to burn all his book marks to a cd .after he took the computer in to the store they didn't have to come to his home.but they had his unit for 2 weeks to do it for him. __________________ You could pick up Lindsay Lohan for less than a intel 990x, and still have money left over to bail her outta jail

04-23-2008, 08:48 PM	#2
Jenny Chief of Naval Operations Join Date: Mar 2000 Location: Kansas City area Posts: 10,947	LOL Idiot. I swear, some people shouldn't be allowed to use computers. heh __________________ Check out my spoilers for over 20 shows @ SpoilerFix.com Check out my TV blog, where I post weekly & daily TV schedules, TV news, interviews with TV stars & more! All new TV forums as well @ TV Is My Pacifier

04-23-2008, 08:59 PM	#3
Devhux Rear Admiral Lower Half Join Date: Feb 2001 Location: Calgary Alberta Canada Posts: 2,511	He must be one of those infamous "12:00 flashers" (if you've ever seen that old Internet Help Desk video). __________________ 0118 999 881 999 119 725... 3

04-24-2008, 12:25 AM	#4
uncledaddy Rear Admiral Lower Half Join Date: Jun 2007 Location: With Me, Myself, and I...wondering why we can't get along! Posts: 2,583	Easy money. Always nice. __________________

04-25-2008, 08:42 AM	#8
Prngr44 Rear Admiral Lower Half Join Date: Feb 2003 Location: St. Louis Posts: 2,620	I need some more people like that around here! __________________ http://otthouse.blogspot.com

04-24-2008, 07:18 AM	#5
ramazank2 Commander Join Date: Jun 2000 Location: Costa Mesa, CA Posts: 1,295	$65 for a 10pm housecall... You should have doubled or tripled that.

04-25-2008, 11:29 AM	#9
mcs328 Admiral Join Date: Feb 2001 Location: Maryland Posts: 6,578	I had a nieghbor who spent $200 for plumber to come late at night to turn off the main water shutoff valve after a pipe burst. He was pissed because it was so simple. He blamed the condo association for not telling him and every owner how to do that. He's a moron. __________________

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