renovation

one more reason to buy a Dell

Customer (Michael ********) - 11/30/2008 08:40 PM
i order a replacement keyboard .the daughter drop a book on the old one and broke off two keys .the problem is i be in florida from the 10th-17th and will be doing the replacement there. i bought this unit new and can't fine the info i need online to remove and install the new keyboard .


Question Reference #081130-001552
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Date Created: 11/30/2008 08:40 PM
Last Updated: 11/30/2008 09:16 PM
Status: Solved
Date Purchased: 04/14/2006
Operating System: Windows XP
I need: Technical Support
Serial Number: 11111111111111111

Model
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gateway 3040gz


[---001:001889:41063---]

Dear Michael ********,

Thank you for contacting Gateway. I apologize for the inconvenience that you have experienced. I suggest that you purchase the replacement keyboard at the following site:

http://www.mundocorp.com/


Respectfully,
Gateway Online Technical Support

Customer (Michael ********) - 11/30/2008 09:12 PM
jayson- i need the directions to R&R the keyboard not were to buy one from

Response (Jason) - 11/30/2008 09:04 PM

Subject
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how to replace the keyboard


Discussion Thread
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Response (Jason) - 11/30/2008 09:16 PM
Dear Michael Greenberg,

The steps for replacing the keyboard is not available. I suggest that you bring the computer to any third party repair shop to be able to replace the keyboard of the computer.


Respectfully,
Gateway Online Technical Support

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