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Old 08-10-2004, 02:42 PM   #1
delmore
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Bad Maxtor Hard drive?

My drive is still under warranty, and the
administrative tools->event viewer->system
in XP gave an error message that there was a "bad block". I also had problems with MS office and had to reinstall.

I ran the Maxblast utility, and it was able to "fix" the drive. Is there a definitive test, besides writing o's and 1's to the drive, to determine if there are problems with the surface of the drive? I want to avoid using it up until it crashes, if in fact it is the drive and not the motherboard or something. I also got an error message of a bad block on the cdrom drive, which doesn't make much sense. So it might be the controller or MB.
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Old 08-10-2004, 02:59 PM   #2
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If it is still under warranty... why not just RMA it and not worry about it?

Unless that is your ONLY hard drive.

But if MaxBlast was able to fix it... I'd probably not worry too much about it unless it starts givin' ya grief again.

One think I'd recommend... GHOST your system now to a backup drive. This will be your insurance policy in case you lose everything.
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Old 08-10-2004, 04:41 PM   #3
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If MaxBlast could fix it and it gives no error after you run the test, Maxtor probably is not going to RMA it. Just run the test, get an error code, and RMA the darn thing.
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Old 08-11-2004, 08:52 AM   #4
delmore
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Quote:
Originally Posted by bachviet
If MaxBlast could fix it and it gives no error after you run the test, Maxtor probably is not going to RMA it. Just run the test, get an error code, and RMA the darn thing.

If Maxblast - their drive utility comes up with an error that can't be fixed, the drive can be RMA'd from their site, which is pretty cool. You can still rma if you provide other evidence that the drive isn't working.

The best test the surface/integrity of a drive is to write 0's and 1's, but of course that will destroy the data. Are there any utilities that can test the surface in a non-destructive way?
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Old 08-11-2004, 01:42 PM   #5
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If it's a bad sector, what MaxBlast did was to basically set it so it's not used. I'm not personally comfortable with the idea that there's a bad sector in my hard drive, so I would definitely RMA it.

As far as I know, I don't think there's any effective utility that tests the surface in a non-destructive way.
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