Computer Problem

bachviet · 08-17-2004, 10:59 PM

GAM, please leave this thread here for a week because it would more traffic.

I just put together my new rig and it has some random rebooting. One time it happened when I ran 3DMark03 and one time after I ran PCMark04. I wonder if it's because of the RAM, the heat, or the PSU? Here the spec of my computer.

AMD 64 3200+ (Newcastle)
K8V SE Deluxe
2x512MB PC3200
ATI Radeon 9800Pro
2x hard drives (80GB and 160GB)
16x DVD-ROM
Internal 9-in-1 card reader connecting to the motherboard USB headers
4x 80mm case fans
420W power supply

Here are the PSU spec:

+3.3V - 28A
+5V - 40A
+12 - 18A
-12V - 0.5A
-5V - 0.5A
+5VSB - 2.0A

AlpineJay · 08-17-2004, 11:16 PM

This might be one of the least likely scenarios, but I'll throw it out anyway because this happened to my new Antec case two days ago when I myself built my rig:

Check the power/reset switch and test the actual jumper/header pins on the mobo to see if everything is working correctly. I for example could not get the power button working on my new Antec Lanboy case for the life of me, and with some troubleshooting I found out that the power button on the new case was DOA. Connecting my reset switch to it eliminated and solved the problem - I had to resolder the power button wires which was momentarily shorting and disconnecting due to a loose connection. Your reset button could be doing the same thing, where it just has a loose soldering job. Otherwise the jumper might be bad on your reset switch cable that it's periodically shorting those two pins, thus provoking a reset.

Yeah, I know it's not very likely, but because it just happened to me I will throw it out there. Good luck

gwilks98 · 08-17-2004, 11:28 PM

AlpineJay...I never thought of that. Good suggestion. Before he tries soldering, I would definitly just unplug the reset cable from the mobo and see if that changes anything.

Bachviet, I don't think it could be heat. I've never seen heat force a reboot, only lock ups.

billxp · 08-18-2004, 05:00 AM

Quote:

I just put together my new rig and it has some random rebooting. One time it happened when I ran 3DMark03 and one time after I ran PCMark04. I wonder if it's because of the RAM, the heat, or the PSU? Here the spec of my computer

Biggest question is will it do it all the time after running those tests?

Double check your video drivers, they always seem to cause problems imho.

AlpineJay · 08-18-2004, 02:38 PM

One more thing: try and isolate the process, more specifically what you do to it, what kind of CPU load it's causing you, etc, that causes it. My suggestion only would hold true if this is completely at random, but if it's isolateable (for example, it locks up only after running system resource-intensive tests, then it could be anywhere between a faulty CPU, vid card, RAM, or the mobo, etc, etc)

Let us know what you find.

bachviet · 08-18-2004, 09:26 PM

Quote:

Originally Posted by billxp

Biggest question is will it do it all the time after running those tests?

Double check your video drivers, they always seem to cause problems imho.

It doesn't do it every time I ran 3DMark03 or PCMark04. I ran the computer for couples of hours yesterday without any rebooting so I don't know what is the problem.

~~Cantacuzene~~ · 08-19-2004, 04:25 AM

It could very well be the ram. Unless you are running name brand, non-value ram there is a good chance it won't run 400mhz dual channel at stock timings even if it says it can on the package. I had that happen to me before when I had Kingston value ram. It came in a "dual channel" kit but when i ran it dual channel it constantly rebooted.

I suggest trying your sticks in single channel configuration and run 3dmark on loop for a few hours and see what happens.

bachviet · 08-19-2004, 07:21 AM

The socket 754 motherboard doesn't support dual channel so my RAM is still running in single channel configuration.

08-17-2004, 10:59 PM	#1
bachviet What's Da Pho*? Join Date: Aug 2001 Location: SoCal (714) Posts: 13,296	Computer Problem GAM, please leave this thread here for a week because it would more traffic. I just put together my new rig and it has some random rebooting. One time it happened when I ran 3DMark03 and one time after I ran PCMark04. I wonder if it's because of the RAM, the heat, or the PSU? Here the spec of my computer. AMD 64 3200+ (Newcastle) K8V SE Deluxe 2x512MB PC3200 ATI Radeon 9800Pro 2x hard drives (80GB and 160GB) 16x DVD-ROM Internal 9-in-1 card reader connecting to the motherboard USB headers 4x 80mm case fans 420W power supply Here are the PSU spec: +3.3V - 28A +5V - 40A +12 - 18A -12V - 0.5A -5V - 0.5A +5VSB - 2.0A __________________ Dell Dimension 9200 \| Intel Core 2 Quad Q6600 (2.4GHz) \| 4x1GB DDR2 \| 256MB nVidia GeForce 8800GT Dell Studio 17 \| Intel Core i7-720QM (1.6GHz) \| 2x2GB DDR3 1066MHz \| 1GHz ATI Mobility Radeon HD 4650 Intel P4-C 3.0GHz \| ECS 865PE-A \| 3x512MB PC3200 \| 128MB PNY GeForce 6600GT

08-17-2004, 11:16 PM	#2
AlpineJay Commander Join Date: Jun 2004 Location: Medford, MA Posts: 1,011	This might be one of the least likely scenarios, but I'll throw it out anyway because this happened to my new Antec case two days ago when I myself built my rig: Check the power/reset switch and test the actual jumper/header pins on the mobo to see if everything is working correctly. I for example could not get the power button working on my new Antec Lanboy case for the life of me, and with some troubleshooting I found out that the power button on the new case was DOA. Connecting my reset switch to it eliminated and solved the problem - I had to resolder the power button wires which was momentarily shorting and disconnecting due to a loose connection. Your reset button could be doing the same thing, where it just has a loose soldering job. Otherwise the jumper might be bad on your reset switch cable that it's periodically shorting those two pins, thus provoking a reset. Yeah, I know it's not very likely, but because it just happened to me I will throw it out there. Good luck __________________ If con is the opposite of pro, then what's the opposite of progress?

08-17-2004, 11:28 PM	#3
gwilks98 Vice Admiral Join Date: Aug 2000 Location: StL Posts: 4,300	AlpineJay...I never thought of that. Good suggestion. Before he tries soldering, I would definitly just unplug the reset cable from the mobo and see if that changes anything. Bachviet, I don't think it could be heat. I've never seen heat force a reboot, only lock ups. __________________ "I know the pieces fit, cause I watched them fall away." "Cold silence has A tendancy to Atrophy any Sense of compassion." MJK

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08-18-2004, 02:38 PM	#5
AlpineJay Commander Join Date: Jun 2004 Location: Medford, MA Posts: 1,011	One more thing: try and isolate the process, more specifically what you do to it, what kind of CPU load it's causing you, etc, that causes it. My suggestion only would hold true if this is completely at random, but if it's isolateable (for example, it locks up only after running system resource-intensive tests, then it could be anywhere between a faulty CPU, vid card, RAM, or the mobo, etc, etc) Let us know what you find.

08-19-2004, 04:25 AM	#7
~~Cantacuzene~~ Banned Join Date: Jan 2002 Location: Atlanta, Georgia, USA Posts: 8,700	It could very well be the ram. Unless you are running name brand, non-value ram there is a good chance it won't run 400mhz dual channel at stock timings even if it says it can on the package. I had that happen to me before when I had Kingston value ram. It came in a "dual channel" kit but when i ran it dual channel it constantly rebooted. I suggest trying your sticks in single channel configuration and run 3dmark on loop for a few hours and see what happens.

08-19-2004, 07:21 AM	#8
bachviet What's Da Pho*? Join Date: Aug 2001 Location: SoCal (714) Posts: 13,296	The socket 754 motherboard doesn't support dual channel so my RAM is still running in single channel configuration.

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