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Old 11-04-2009, 07:03 AM   #1
lights
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there's a lot of press coverage on this,... and like the article said, it's kind of sad that it seems to be working against at&t.

so you're on at&t? how do you like the service overall? customer service?
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Old 11-04-2009, 10:32 AM   #2
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Quote:
Originally Posted by lights
so you're on at&t? how do you like the service overall? customer service?

Well, I live in a pretty heavily populated area so coverage is fine for the most part. There are no dead spots, and I get 3G everywhere in the immediate area. Customer service is good - they're pretty responsive, and we got a really nice discount (it's a work phone).

The drawback is when you travel to less populated areas - you still get coverage in most places, but the data network is WAY slower, and there are definitely more dead spots than Verizon.

And while I am no Apple bandwagon guy, I have to say that the iphone is without question the best & most useful phone I have ever owned. Battery life sucks, but I've learned to live with that.
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Old 11-08-2009, 09:55 AM   #3
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The drawback is when you travel to less populated areas - you still get coverage in most places, but the data network is WAY slower, and there are definitely more dead spots than Verizon.

Problem is they have ****ty service in populated areas a s well....like NYC.

I feel bad for all those people I see with their iPhones and the Apple reported 27% dropped call rate. I switched from ATT to Sprint about 10 years ago and never looked back.
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Old 11-09-2009, 02:08 AM   #4
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I feel bad for all those people I see with their iPhones and the Apple reported 27% dropped call rate. I switched from ATT to Sprint about 10 years ago and never looked back.

HOLY CRAP. 27% DROPPED CALL RATE?!? geez... it would almost not be worth making a call at that rate. talk about a russian roulette...
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Old 11-10-2009, 06:23 AM   #5
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Originally Posted by lights
HOLY CRAP. 27% DROPPED CALL RATE?!? geez... it would almost not be worth making a call at that rate. talk about a russian roulette...


http://www.theiphoneblog.com/2009/09...l-rate-nyc-30/
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Old 11-04-2009, 05:52 PM   #6
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Originally Posted by lights
so you're on at&t? how do you like the service overall? customer service?

I live in the DC metro area and I just switched to Sprint from ATT on Monday. I had ATT since 2006. The ATT service here sucks. I had problems with my voice-mail or lack of being able to have people forwarded to my voice-mail when I did not answer a call, inability to get a rebate on the phone I bought even though I was clearly eligible for the rebate, minor problems with customer service, but worst of all I had problems with signal strength and dropped calls on major interstates (I-66, I-495, I-395, 295-B/W Parkway, I-95, etc...) around here. There is no excuse for poor service on the highways around a major metropolitan area like DC.

I had VZ before ATT and I only changed because ATT was so much cheaper than VZ. In this case, I guess you get what you pay for.
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