Sunrocket shuts down

johnnymk · 07-17-2007, 05:16 AM

http://www.ibtimes.com/articles/20070717/sunrocket.htm

SunRocket Inc., the second largest supplier of Internet phone services shut down its business on Monday without notifying its customers, which total more than 200,000.

The firm gave no notice it was shutting down operations its Web site, although its main number had a message, saying: "We are no longer taking customer service or sales calls. Goodbye."

A report in the New York Times quoted a source saying that SunRocket had ceased operation and plans to move its customers to one or more companies.

According to an internal memo leaked to message boards, Sonya Jefferson, Director of Routing and Carrier Services , "that any and all last ditch efforts to keep operations running as well as a potential sale of the company have not gone through and that SunRocket will cease operations."

Signs of turbulence were evident in recent weeks. Its Chief Technology Officer, Mark Fedor and Chief Information Officer Robert Kramer, were fired at the end of May. The company's chief financial officer, David Samuels, resigned in July.

The company, which started in 1994, was one of the first to offer Internet phone technology to compete against traditional carriers. It had 200,000 users as of April.

Vonage, the No. 1 internet phone company, last reported it had about 2.2 million subscribers. It has also been struggling. Earlier this year, a jury in Virginia found the company had infringed on three Verizon patents, threatening its ability to sign up new customers.

Jeffbx · 07-17-2007, 06:20 AM

...and everyone asks why I haven't gone to VoIP for my home phone. With this news plus Vonage facing crippling patent infringement lawsuits, I don't think it's ready yet.

renovation · 07-17-2007, 06:32 AM

a friend of mine had /has them and its been nothing but a pain in the A S S . i tryed telling him to drop it for a year now.

beatbox32 · 07-17-2007, 08:35 AM

About 6 months ago, I was debating between Viatalk and Sunrocket as my VOIP provider. I've had a few troubles with Viatalk, but at least it looks like they understood how to deal with the explosive growth in customers. Sorry for all of you Sunrocket folks!

-beatbox32

07-17-2007, 05:16 AM	#1
johnnymk Chief of Naval Operations Join Date: May 2000 Location: LEVITTOWN< PA> USA Posts: 13,621	Sunrocket shuts down http://www.ibtimes.com/articles/20070717/sunrocket.htm SunRocket Inc., the second largest supplier of Internet phone services shut down its business on Monday without notifying its customers, which total more than 200,000. The firm gave no notice it was shutting down operations its Web site, although its main number had a message, saying: "We are no longer taking customer service or sales calls. Goodbye." A report in the New York Times quoted a source saying that SunRocket had ceased operation and plans to move its customers to one or more companies. According to an internal memo leaked to message boards, Sonya Jefferson, Director of Routing and Carrier Services , "that any and all last ditch efforts to keep operations running as well as a potential sale of the company have not gone through and that SunRocket will cease operations." Signs of turbulence were evident in recent weeks. Its Chief Technology Officer, Mark Fedor and Chief Information Officer Robert Kramer, were fired at the end of May. The company's chief financial officer, David Samuels, resigned in July. The company, which started in 1994, was one of the first to offer Internet phone technology to compete against traditional carriers. It had 200,000 users as of April. Vonage, the No. 1 internet phone company, last reported it had about 2.2 million subscribers. It has also been struggling. Earlier this year, a jury in Virginia found the company had infringed on three Verizon patents, threatening its ability to sign up new customers.

07-17-2007, 06:32 AM	#3
renovation Admiral Join Date: Jan 2003 Location: You could pick up Lindsay Lohan for less than a intel 990x, and still have money left over to bail her outta jail Posts: 5,029	a friend of mine had /has them and its been nothing but a pain in the A S S . i tryed telling him to drop it for a year now. __________________ You could pick up Lindsay Lohan for less than a intel 990x, and still have money left over to bail her outta jail

07-17-2007, 08:35 AM	#4
beatbox32 Lieutenant Junior Grade Join Date: Feb 2005 Location: Orange County, CA, USA Posts: 159	About 6 months ago, I was debating between Viatalk and Sunrocket as my VOIP provider. I've had a few troubles with Viatalk, but at least it looks like they understood how to deal with the explosive growth in customers. Sorry for all of you Sunrocket folks! -beatbox32 __________________ -beatbox32 "Until and unless you discover that money is the root of all good, you ask for your own destruction. When money ceases to be the tool by which men deal with one another, then men become the tools of men. Blood, whips and guns--or dollars. Take your choice--there is no other--and your time is running out." - Atlas Shrugged

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07-17-2007, 06:20 AM	#2
Jeffbx Fleet Admiral Join Date: Mar 2000 Location: Michigan Posts: 9,390	...and everyone asks why I haven't gone to VoIP for my home phone. With this news plus Vonage facing crippling patent infringement lawsuits, I don't think it's ready yet.

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